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Delta Hotels by Marriott Richmond Downtown

3.5 star property

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Photo gallery for Delta Hotels by Marriott Richmond Downtown

Room, 2 Double Beds | Property amenity
Lounge
Meeting facility
Studio, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$156
$134 nightly
$156 total
Total with taxes and fees
Mar 29 - Mar 30

Explore the area

View in a map
555 E Canal Street, Richmond, VA, 23219
  • Place, Broad Street
    ‪6 min walk‬
  • Place, The National
    ‪8 min walk‬
  • Place, Virginia Commonwealth University
    ‪9 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

9.4 out of 10
Exceptional
(46 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(56 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, River View

Executive Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Executive Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(5 reviews)
  • River view
  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, River View

Junior Suite, 1 King Bed with Sofa bed, River View | Premium bedding, Select Comfort beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed, River View

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • River view
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Premium bedding, Select Comfort beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed

  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility Accessible, Transfer Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Omni Richmond Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 1,341 reviews
$164 nightly
The price is $190
Mar 15 - Mar 16
Total with taxes and fees
Omni Richmond Hotel

About the neighborhood

Richmond

With a stay at Delta Hotels by Marriott Richmond Downtown, you'll be centrally located in Richmond, within a 10-minute walk of Broad Street and Allianz Amphitheater at Riverfront. .This hotel is 0.6 mi (1 km) from Virginia Commonwealth University and 0.7 mi (1.1 km) from The National.

What's nearby

  • Broad Street - 6 min walk - 0.4 miles
  • Allianz Amphitheater at Riverfront - 6 min walk - 0.4 miles
  • The National - 8 min walk - 0.4 miles
  • Virginia Commonwealth University - 9 min walk - 0.5 miles
  • Greater Richmond Convention Center - 11 min walk - 0.6 miles

Getting around

  • Richmond Main Street Station - 17 min walk
  • Richmond Intl. Airport (RIC) - 15 min drive

Restaurants

  • ‪Capital Ale House - ‬4 min walk
  • ‪Penny Lane Pub - ‬5 min walk
  • ‪Nami - ‬6 min walk
  • ‪Quench Food and Spirirts - ‬1 min walk
  • ‪Sefton Coffee Company - ‬7 min walk

About this property

Delta Hotels by Marriott Richmond Downtown

Delta Hotels by Marriott Richmond Downtown offers 298 accommodations with safes and complimentary bottled water. Select Comfort beds feature premium bedding. 49-inch Smart televisions come with premium cable channels and Netflix. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 298 guestrooms featuring microwaves and Smart televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a ballroom. Guests can get around on the complimentary shuttle, which operates within 2.00 mi.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Richmond? This hotel has 13005 square feet (1208 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Delta Hotels by Marriott Richmond Downtown has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free area shuttle up to 2 mi
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: USD 10 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 13,005 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 18.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Richmond Downtown
Delta Hotels Richmond Downtown Hotel
Crowne Plaza Richmond Downtown Hotel Richmond
Richmond Crowne Plaza
Crowne Plaza Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown Hotel
Delta Hotels Marriott Richmond Downtown
Crowne Plaza Richmond Downtown
Delta Hotels by Marriott Richmond Downtown Hotel
Delta Hotels by Marriott Richmond Downtown Richmond
Delta Hotels by Marriott Richmond Downtown Hotel Richmond

Delta Hotels by Marriott Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 81 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juliana

Stayed 1 night in Dec 2025

6/10 Okay

Melvin

Stayed 5 nights in Nov 2025

8/10 Good

Heather

Stayed 1 night in Nov 2025

6/10 Okay

Rahim

Stayed 1 night in Nov 2025

8/10 Good

Peg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Reception attendant was excellent! She helped me with a problem and did so with kindness and professionalism. I wish I had her name. This was a bit after 9 PM on Thanksgiving Day.
Stayed 1 night in Nov 2025

10/10 Excellent

NIKKI

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. Plenty of towels and toiletries. The water pressure was spot on even while parts of the hotel are under construction. Breakfast was fresh and plentiful. The staff was courteous and knowledgeable. Check out was a breeze. Will return and bring others.
Stayed 2 nights in Nov 2025

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good amenities
Stayed 2 nights in Nov 2025

4/10 Poor

David

Business traveler
Liked: Cleanliness, staff & service, amenities
felt like I was closed in
Stayed 1 night in Nov 2025

10/10 Excellent

Henry

Stayed 1 night in Nov 2025

10/10 Excellent

Madison

Stayed 2 nights in Nov 2025

10/10 Excellent

Misha

Stayed 3 nights in Nov 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities
The room was beautiful and wonderful, entirely. The hotel was also very well appointed. The staff was helpful and friendly, and the restaurant served a wonderful dinner for us the night we arrived. We had a very pleasant, but unfortunately short, stay and look forward to staying with you again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Shaya

Stayed 1 night in Nov 2025

8/10 Good

Younis

Stayed 1 night in Nov 2025

2/10 Terrible

Romel

Stayed 1 night in Nov 2025

10/10 Excellent

Janice

Liked: Cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the convenience of the local shuttle which is available for up to 2 miles in the city. Gary and the morning gentleman drove us to a lovely restaurant for dinner and then suggested where to go for breakfast. Called for a return trip back to hotel and both times they were picking us up in minutes. Both were very personable. Thanks guys again.
Stayed 1 night in Nov 2025

2/10 Terrible

Navish

Disliked: Cleanliness, amenities
I did not appreciate the fact that this hotel treated me as "less" just because I booked through Expedia. The room that I originally booked was not given to me. One of the ladies at the front desk was very unpleasant. I definitely would not stay here again. This is the only hotel off of Expedia in which the hotel did not give me the room I booked (king room). I'm not sure if it was discrimination or what, but I felt very unwelcome.
Stayed 2 nights in Nov 2025

10/10 Excellent

John Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Gabriel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 6 nights in Nov 2025

10/10 Excellent

Gewan

Liked: Cleanliness, staff & service, amenities
Staff was extremely helpful and courteous. The room was absolutely amazing!
Stayed 1 night in Nov 2025

2/10 Terrible

Wilmequa

Stayed 1 night in Oct 2025

10/10 Excellent

Ehren

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth, Alvord

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room, very comfortable bed, nice restaurant and bar inside, very friendly staff, safe neighborhood
Stayed 5 nights in Nov 2025