Candlewood Suites Richmond - West Broad by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond - West Broad by IHG

Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Lobby sitting area
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is $133
$114 nightly
$133 total
Total with taxes and fees
Jun 7 - Jun 8

Explore the area

View in a map
2100 Dickens Rd, Richmond, VA, 23230
  • Place, Bowlero Richmond
    ‪1 min walk‬
  • Place, Colonial Shooting Academy
    ‪12 min walk‬
  • Place, Libbie Mill Dog Park
    ‪5 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

Studio Suite, 1 King Bed

8.6 out of 10
Excellent
(19 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (1 King Bed)

8.4 out of 10
Very good
(71 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Studio Suite (Room Type Assigned at Check-In)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Communication Accessible)

8.0 out of 10
Very good
(11 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom

7.2 out of 10
Good
(9 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Studio Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Suite, 1 Bedroom (2 Queen Beds)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

Suite, 1 Bedroom, Accessible (Communication, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 1 Bedroom, Accessible (Communication Accessible)

  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Similar properties

About the neighborhood

Richmond

When you stay at Candlewood Suites Richmond - West Broad by IHG in Richmond, you'll be in the business district, within a 10-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 7.8 mi (12.6 km) from Short Pump Town Center and 5.8 mi (9.3 km) from Richmond Raceway.

What's nearby

  • Bowlero Richmond - 1 min walk - 0.1 miles
  • Colonial Shooting Academy - 12 min walk - 0.7 miles
  • Libbie Mill Dog Park - 5 min drive - 1.7 miles
  • Short Pump Town Center - 13 min drive - 8.6 miles
  • Kings Dominion - 35 min drive - 25.1 miles

Getting around

  • Richmond Staples Mill Road Station - 6 min drive
  • Richmond Intl. Airport (RIC) - 20 min drive

Restaurants

  • ‪Burger King - ‬16 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Mission BBQ - ‬15 min walk
  • ‪Denny's - ‬1 min walk
  • Starbucks

About this property

Candlewood Suites Richmond - West Broad by IHG

Candlewood Suites Richmond - West Broad by IHG offers 98 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 49-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 98 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 49-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
You can enjoy a meal at the restaurant serving the guests of Candlewood Suites Richmond - West Broad by IHG, or stop in at the snack bar/deli.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Self parking (subject to charges) is available onsite.
Candlewood Suites Richmond - West Broad by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (USD 7 per day)
  • Uncovered extended parking on site (USD 42 per week)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 7.00 per day
  • Uncovered extended parking fee: USD 42.00 per week
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Days Inn Richmond West Broad
Days Richmond West Broad
Candlewood Suites Richmond West Broad Hotel
Candlewood Suites Broad Hotel
Candlewood Suites Richmond West Broad
Candlewood Suites Broad
Candlewood Suites Richmond West Broad
Candlewood Suites Richmond West Broad by IHG
Candlewood Suites Richmond West Broad an IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Hotel
Candlewood Suites Richmond - West Broad by IHG Richmond
Candlewood Suites Richmond - West Broad by IHG Hotel Richmond

Candlewood Suites Richmond - West Broad by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 486 out of 1003 reviews
Rating 8 - Good. 242 out of 1003 reviews
Rating 6 - Okay. 109 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 84 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jaquana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , great staff, felt safe
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tajareia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and kitchen was nice definitely enjoyed my stay.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, convenient location
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Great space, great service
Stayed 8 nights in Feb 2026
Verified

6/10 Okay

geraldine

Service was great. The property was clean, but a little tired.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Kitchen had everything we needed! Would highly recommend
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great location. Large clean rooms. Only place we stay when we are in Richmond
Stayed 1 night in Jan 2026
Verified

8/10 Good

marion

Liked: Cleanliness, property conditions & facilities
Staff was extremely courteous during the current weather issues.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean as was the lobby and hallways. The staff were so friendly and helpful. Can't say enough about how good and kind they were to our family
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Lovely room. Staff courtesy was consistently excellent
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Saranna

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfy beds. Staff at front desk were very friendly!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
I can’t tell you enough how great the staff was here. They were so friendly and quick. We will definitely be staying here again!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Candlewood... The staff was exceptional and they had the coolest outdoor area Grills, lounge area, and pool table. Love it there 2nd stay!
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service
Great room comfortable bed. Would have given five stars but no breakfast
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Shakora

Liked: Cleanliness
The evening staff can improve their friendliness. I don’t know the man’s name but he wasn’t friendly at all. Maureen on the morning staff was so wonderful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Claudio

Liked: Cleanliness, amenities, property conditions & facilities
Super kind stuff, excellent room.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Edward

Liked: Room comfort
just an overnight stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Great Stay
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness
Every thing was great
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all the amenities offered
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property very clean and staff nice
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

A good place to stay. Clean, quiet and comfortable.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Brooke

Liked: Cleanliness, amenities
Overall this was a great last minute stay for my family. The only issue was there weren’t enough towels in our room and to get some in time before check out was a small headache. But would absolutely stay here again.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Neeka

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2025