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Candlewood Suites Richmond-South by IHG

Property class: 2.5

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Photo gallery for Candlewood Suites Richmond-South by IHG

A hotel room with a bed, desk, TV, and seating area.
A hotel room with a bed, a sofa, a TV, and a desk.
A modern kitchen with a stainless steel refrigerator, a built-in microwave, a coffee maker, and a dishwasher.
A gym with treadmills, elliptical machines, and weight equipment.
A modern living room with a sectional sofa, ottoman, and a flat-screen TV mounted on the wall.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View in a map
4301 Commerce Rd, Richmond, VA, 23234
  • Place, James River
    ‪17 min walk‬
  • Place, Virginia Commonwealth University
    ‪10 min drive‬
  • Place, Greater Richmond Convention Center
    ‪10 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility)

8.4 out of 10
Very good
(5 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility)

A beige sofa with two dark blue cushions, a framed abstract painting above it, and a wooden floor.

Suite, 1 Bedroom, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

A beige sofa with two dark blue cushions, a framed abstract painting above it, and a wooden floor.

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 360 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio Suite

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite

9.2 out of 10
Wonderful
(10 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

A beige sofa with two dark blue cushions, a framed abstract painting above it, and a wooden floor.

Suite, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)
  • 480 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 King Bed

A modern kitchen with wooden cabinets, a stainless steel refrigerator, a microwave, and a coffee maker.

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(36 reviews)
  • 360 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Richmond

When you stay at Candlewood Suites Richmond-South by IHG in Richmond, you'll be in the business district, within a 10-minute drive of Virginia Commonwealth University and Greater Richmond Convention Center. .This hotel is 7.4 mi (11.9 km) from Broad Street and 11.1 mi (17.8 km) from Richmond Raceway.

What's nearby

  • James River - 17 min walk - 0.9 miles
  • Virginia Commonwealth University - 10 min drive - 6.7 miles
  • Greater Richmond Convention Center - 10 min drive - 7.1 miles
  • Richmond Raceway - 21 min drive - 10.8 miles
  • Short Pump Town Center - 34 min drive - 24.0 miles

Getting around

  • Richmond Main Street Station - 11 min drive
  • Richmond Intl. Airport (RIC) - 16 min drive

Restaurants

  • ‪Wawa - ‬8 min drive
  • ‪Bono's Caribbean - ‬13 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪Stock Bistro & Bar - ‬8 min drive

About this property

Candlewood Suites Richmond-South by IHG

Candlewood Suites Richmond-South by IHG offers 104 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a picnic area, and barbecue grills.
To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7.42 per day; includes in/out privileges)
  • Uncovered extended parking on site (USD 44.52 per week)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 9:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per pet, per week
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5.00 to 25.00 for adults, and USD 5.00 to 25.00 for children
  • Uncovered self parking fee: USD 7.42 per day (in/out privileges)
  • Uncovered extended parking fee: USD 44.52 per week
  • Pet fee: USD 150.00 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Richmond-South
Candlewood Suites Richmond-South
Candlewood Suites Richmond-South Aparthotel
Candlewood Suites Richmond South
Candlewood Suites Richmond

Candlewood Suites Richmond-South by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 300 out of 631 reviews
Rating 8 - Good. 161 out of 631 reviews
Rating 6 - Okay. 68 out of 631 reviews
Rating 4 - Poor. 42 out of 631 reviews
Rating 2 - Terrible. 60 out of 631 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience very quiet very clean and a good stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Very quiet area. Clean. Staff is very welcoming, easy quick checkin & check out.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Room was clean thats all you can really ask for
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay was way better than what I was expecting. Will def be my go to going forward.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kalen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was safe and clean
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Tiana

Yes great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

kara

Liked: Cleanliness, property conditions & facilities
really nice staff, comfy bed, clean and well equipped kitchen
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places ive stayed
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Michael

Pet friendly
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

August

Liked: Cleanliness, staff & service
Awesome
Stayed 1 night in May 2026
Verified review

6/10 Okay

Dale

Liked: Cleanliness
Apparently very popular hotel. Parking was less than desirable. Overall, cool place to stay awhile.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very polite and helpful
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

BarbarA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty place! Clean!! Manager was very nice!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Brittnany

I had an excellent experience would come back again
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 4 nights in Feb 2025
Verified review

6/10 Okay

Katrina

Liked: Staff & service, amenities, property conditions & facilities
Abdul checked us in a room upstairs. Come to find out, it was a smoking room and he changed it for us with no problem. He was a friendly, cheerful host!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet and meticulously clean. Henri was professional and efficient at the front desk. All staff were super friendly. The suites are a good size for two and include everything you need for a stay of one or several days. The laundry room (free) was an unexpected plus. I was able to do a couple loads before we hit the road. There is no breakfast but the hotel breakfasts are never good anyway so it wasnt missed!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nghi

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Full size refrigerator and the kitchen has everything I needed.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Lazente

Liked: Cleanliness, amenities, property conditions & facilities
A great place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at the Candlewood South!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jhen

Great stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
No cats. Parking great
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Annette

Disliked: Cleanliness
The heat didn’t work in the room… The bath tub was dirty. Room had a odor in it
Stayed 1 night in May 2026