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Candlewood Suites Richmond North Glen Allen by IHG

2.5 star property

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Photo gallery for Candlewood Suites Richmond North Glen Allen by IHG

In-room safe, desk, laptop workspace, blackout drapes
Interior
Full-size fridge, microwave, stovetop, dishwasher
Suite, 1 Bedroom (1 Queen) | Room amenity
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $106
$91 nightly
$106 total
Total with taxes and fees
Jul 5 - Jul 6

Explore the area

View in a map
10609 Telegraph Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪8 min walk‬
  • Place, Regal Virginia Center
    ‪9 min walk‬
  • Place, Short Pump Town Center
    ‪17 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Non Smoking (Wheelchair)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Suite

In-room safe, desk, laptop workspace, blackout drapes

Standard Suite

7.8 out of 10
Good
(10 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

8.0 out of 10
Very good
(11 reviews)
  • 315 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(15 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 Bedroom (1 Queen)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom (1 Queen)

  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed, Non Smoking (Wheelchair)

10.0 out of 10
Exceptional
(1 review)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 2 Double Beds, Non Smoking (Wheelchair)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Wheelchair)

  • 250 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Glen Allen

When you stay at Candlewood Suites Richmond North Glen Allen by IHG in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Richmond Raceway and Broad Street. .This hotel is 12.7 mi (20.5 km) from Short Pump Town Center and 13.9 mi (22.3 km) from Kings Dominion.

What's nearby

  • Henrico Sports & Events Center - 8 min walk - 0.4 miles
  • Regal Virginia Center - 9 min walk - 0.5 miles
  • Short Pump Town Center - 17 min drive - 13.2 miles
  • Broad Street - 17 min drive - 11.5 miles
  • Kings Dominion - 18 min drive - 15.0 miles

Getting around

  • Ashland Station - 16 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Texas Roadhouse - ‬7 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬3 min drive

About this property

Candlewood Suites Richmond North Glen Allen by IHG

Candlewood Suites Richmond North Glen Allen by IHG offers 84 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Premium cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 84 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Richmond North Glen Allen by IHG.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Comprehensive food waste policy
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Richmond Hotel Glen Allen North
Candlewood Suites Richmond North Glen Allen
Candlewood Suites Richmond North Glen Allen Hotel
Candlewood Suites Richmond Gl

Candlewood Suites Richmond North Glen Allen by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 257 out of 763 reviews
Rating 8 - Good. 208 out of 763 reviews
Rating 6 - Okay. 120 out of 763 reviews
Rating 4 - Poor. 74 out of 763 reviews
Rating 2 - Terrible. 104 out of 763 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Jasmin

Liked: Amenities
Property was average. Bed was not too comfy and they booked our room before we got there so needed to downgrade for practically the same price. Staff was not available at times but not a deal breaker.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Emily

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was kind.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tishiya

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and very accommodating.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Lashonda

Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy
Stayed 1 night in Feb 2026
Verified

8/10 Good

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great for overnight stay while traveling
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay at the hotel
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Beena

Liked: Cleanliness, staff & service
Disliked: Amenities
The gum is in the same room as exercise equipment and was very noisy
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Briana

Disliked: Cleanliness
Our room was clean appearing but smelled like animal waste (animal urine). We attempted to get an air freshener in our room, but it honestly didn't really help.
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

nazanin

Liked: Staff & service
Disliked: Cleanliness, amenities
Pull out couch was all coils. Horrible to sleep on. Room stunk like marijuana when we checked in. Had to switch rooms. Coffee room was lacking most items. Do not recommend this “hotel”
Barely anything.
Barely anything.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay. Safe, Quiet and convenient.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Lamont

Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Despite the hotel being pretty full of construction workers from nearby projects, it was quiet and comfortable
Stayed 1 night in May 2025
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, great place, great location, clean, friendly service, could use some noise dampening upgrades between rooms, but it was by no means the worst ive experienced with neighbors. Definitely recommend this place on value and location alone
Stayed 2 nights in Sep 2025
Verified

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was just like my stays in the past, everything was good, the staff was pleasant, the room was clean,.
Stayed 2 nights in Sep 2025
Verified

2/10 Terrible

Celestine

Disliked: Cleanliness, staff & service, amenities
The room was dirty. It was so dirty that we slept in our clothes and shoes. Had a bad smell too. No one would help us at the place. I called repeatedly and get the run around so I had to escalate to corporate.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Daisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing will be booking again
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Kelly

Liked: Staff & service
Disliked: Cleanliness, amenities
No one ever came and cleaned the room even though we were there for 3 days. The room was old, dingy & had a strange smell. Had to get our key reprogrammed every day because it stopped working. Will never stay at another candle wood unless I don’t have a choice.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Breanna J

Disliked: Cleanliness, property conditions & facilities
The staff was friendly, and the full kitchen was nice, and it was in a convenient location, but that was it. The ENTIRE property smelled heavily of weed and they put an air freshener in the room, but it didnt help much. We tried to turn the AC on hoping it would help and it made it worst as it was very musty. The cabinet in our kitchen area was broken, the toilet seat was broken. There were some very questionable stains on the curtains. It did not feel worth the price we paid at all. It was also right next to the main freeway which caused it to be a bit loud (but we new this when we booked)
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sharita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Nov 2024
Verified

2/10 Terrible

Nicole

Disliked: Cleanliness
Room was dirty. Even though it was a non-smoking room, it smelled of cigarette smoke. Had to sleep with the window open. People outside yelling and arguing all night. I was booked for 2 nights. Slept there one and didn’t go back
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Fatema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in, quiet spacious rooms, with comfortable beds.
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Anthony

Disliked: Property conditions & facilities, room comfort
Room was ok, extremely loud highway noise.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Cameron

Disliked: Cleanliness, property conditions & facilities
WiFi really wasn’t working, then the tv kept acting strange and also the heater was a AC when it’s cold outside i would be expecting to be warm inside.
Stayed 5 nights in Jan 2026