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CheapTickets Verified Reviews
Exceptional!
5.0 of 5 guest rating
Room type Options Nightly price Book
aloft, Room, 1 King Bed
291 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
aloft, Room, 2 Queen Beds
291 square feet
2 Queen Beds
(Extra beds available: Crib)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel near Short Pump Town Center

Popular property highlights

Free self parking
Free WiFi
24-hour business center
Laundry facilities
Smoke-free property

When you stay at Aloft Richmond West Short Pump in Richmond, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and University of Richmond. This hotel is 11.6 mi (18.7 km) from Virginia Commonwealth University and 12.3 mi (19.7 km) from Broad Street.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Take advantage of recreation opportunities such as a health club, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a fireplace in the lobby.

Stop by the hotel's restaurant, refuel by Aloft, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Richmond? This hotel has 564 square feet (52 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Aloft Richmond West Short Pump

3939 Duckling Drive, Glen Allen, VA 23060

Renovations & Closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

The following facilities are closed on Sunday and Monday:

  • Bar/lounge
  • Dining venue(s)
  • Indoor pool

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a 24-hour business center and a meeting room.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 564 square feet (52 square meters) include conference space. This business-friendly hotel also offers a health club, gift shops/newsstands, and coffee/tea in a common area. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Aloft Richmond West Short Pump is a smoke-free property.

  • Coffee/tea in common areas
  • Shopping mall on site
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Billiards or pool table
  • Express check-out
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Health club
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Conference space size (meters) - 52
  • Number of meeting rooms - 1
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Conference space size (feet) - 564
  • Gift shops or newsstand
  • Snack bar/deli
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 135
  • Television in common areas
  • Number of floors - 5
  • Fireplace in lobby
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages Spoken

  • English

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Aloft Richmond West Short Pump offers 135 air-conditioned accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Free local calls
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Pay movies
  • Free bottled water
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • LCD TV
  • TV size: 42
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Laptop-friendly workspace
  • Closed captioned TV
  • Wheelchair-accessible bathroom vanity
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Visual fire alarm
  • Lever door handles
  • Wheelchair-width doorways

Where to Eat

To-go breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.

Refuel by Aloft - This café serves breakfast, lunch, and dinner.

W xyz bar - Onsite pub.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Cashless transactions are available

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Property follows sanitization practices of SafeStay (AHLA - USA)

Debit cards not accepted

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 5–15 for adults, and USD 5–15 for children
  • Self parking fee: USD 10.00 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • aloft Richmond
  • aloft Richmond West Glen Allen
  • aloft Richmond West Hotel
  • aloft Richmond West Hotel Glen Allen
  • aloft West Richmond
  • Richmond aloft

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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