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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property class: 2.5

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A spacious lobby with a stone fireplace, comfortable seating, a bar area, and a flat-screen TV mounted on the wall.
A modern living room with a stone wall, a flat-screen TV, a fireplace, and a sofa.
A modern lobby with a green sofa, a flat-screen TV mounted on a stone wall, a reception desk, and a staircase.
An aerial view of a golf course with sand bunkers, water hazards, and trees.

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
The current price is $119
$104 nightly
$119 total
Total with taxes and fees
Sep 17 - Sep 18

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪8 min walk‬
  • Place, Richland - Benton City Loop
    ‪10 min walk‬
  • Place, Columbia Point Golf Course
    ‪18 min walk‬
  • Airport, Richland, WA (RLD)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A modern hotel room with a large bed, bedside lamps, a wardrobe, and a bathroom.

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a bed, a desk with a TV, a chair, a wall art piece, and a nightstand with a lamp.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

A hotel room with a large bed, a desk with a chair, a TV, and a bathroom visible through an open door.

Standard Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(11 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

A hotel room with a bed, bedside lamps, a desk with a chair, a television, and a coffee machine.

Standard Room, 1 King Bed, Non Smoking (Larger Room)

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

A hotel room with a bed, desk, chair, TV, and a bathroom.

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richland

With a stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection in Richland (South Richland), you'll be within a 5-minute drive of Howard Amon Park and Columbia Point Golf Course. .This family-friendly hotel is 1.3 mi (2.1 km) from Kadlec Regional Medical Center and 3.4 mi (5.5 km) from Bookwalter Winery.

What's nearby

  • CNS Cares - 3 min walk - 0.2 miles
  • Howard Amon Park - 8 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia Point Golf Course - 18 min walk - 1.0 mile
  • Toyota Center - 10 min drive - 5.6 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Dutch Bros - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪LU LU Craft Bar + Kitchen - ‬3 min drive

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a hot tub, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richland? This hotel has 720 square feet (67 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night, plus a deposit of USD 50.00 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 7.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland

Shilo Inn Suites Richland

Richland Shilo Inn

Shilo Inn Richland Hotel Richland

Shilo Inn Suites Hotel Richland

Riverfront Hotel SureStay Collection by Best Western

The Riverfront Hotel SureStay Collection by Best Western

Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 394 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 185 out of 1006 reviews
Rating 4 - Poor. 92 out of 1006 reviews
Rating 2 - Terrible. 97 out of 1006 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay great pool for the summer and good breakfast
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms, great amenities and helpful staff.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay here when I’m in town. Never had a a problem! Great little affordable hotel near everything.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, clean rooms, comfortable bed. Nice location next to the river trail for walking.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast eggs sausage and the regular stuff. Room was clean and renovated. Pool was big and enjoyable.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Roxy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all about the location. The price was decent and so was the bed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Easy to get to. Room was nice and clean. Would definitely stay here again
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
good room for the value, you get what you pay for, not a luxury hotel or anything. SUPER dog friendly with a great dog area and direct access to the river trail which is super fun for morning/evening walks. I'm just here for work and sleep so it was perfect. Pool looked fun. dogs give 5 stars.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Breakfast was good. Great location for us. The bunk beds are VERY squeaky. And the jacuzzi was only lukewarm and the water wasn’t clear, but the pool was terrific. Overall we had a nice stay.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a special mole solo business trip. Just me and my needs are simple… Clean room, recently remodeled, ice - some breakfast - better than nothing. No real complaints
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay and relax . Amazing place to walk my dog
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Tammie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok , the pictures made it look better than what it was , I didn't have time for breakfast , I don't know how it was
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 2 dogs and the pet rooms were comfortable and clean.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness
The location is convenient to everything I needed it for. And the accommodations were clean and comfortable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, bed really comfortable. Hot shower! Pool and hot tub are nice…lots of chairs. Breakfast was good, but the same thing the two times we went down and there was no butter or cream cheese for the toast or bagels. The waffles are awesome!!
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Hotel is ok. A bit outdated, but ok. Room air conditioning control was broken, so fan kept running. Standard breakfast. Location is the biggest plus for the hotel since it's located along the river trail.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Guillermo

Liked: Staff & service, amenities
The hotel is a huge 2 story "motel" that is primarily programmed for large groups and conference events.....when we visited (May 1) it appeared deserted, and I only counted 6 guests....a little spooky to be in a huge hotel with only 6 guests.....Took me 15 minutes to find the ice machine....in room TV was having technical issues...The best part of the hotel is the huge pool complex and Jacuzzi, very well maintained
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute hotel with nice pool and clean rooms. The breakfast was ok and super crowded. They have bikes to rent, however, we were unable to rent them because they couldn’t find the air pump and all the tires were flat, so that was a bummer. Luckily there was a vendor that rented bikes along the river path…
Stayed 2 nights in May 2026
Verified review

8/10 Good

Kathlyne

Liked: Amenities, property conditions & facilities
As I entered the lobby, it had a really weird smell. When I got to the room, it had a stench that we couldn’t stop smelling the entire stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Clean room, great view, good breakfast!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Since my work started early, I didn't get have the breakfast, but did not have any issues with anything. The bikes are a very nice perk and the location was great.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Ciera

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Affordable, Decent Breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

LaVonne

Liked: Cleanliness, staff & service, amenities
The property is obviously older but they have done some renovations to the rooms. It's acceptable and the room was clean. Had everything we needed. The rooms are small. The breakfast was decent and had choices. We stayed on the river side and it was very quiet.
Stayed 2 nights in Apr 2026