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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property

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Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Exterior
Point of interest
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar
$85
$75 nightly
$85 total
Total with taxes and fees
Dec 14 - Dec 15

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪7 min walk‬
  • Place, Columbia Point Golf Course
    ‪16 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪3 min drive‬
  • Airport, Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Richland

With a stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection in Richland (South Richland), you'll be within a 5-minute drive of Howard Amon Park and Columbia Point Golf Course. .This family-friendly hotel is 1.3 mi (2.1 km) from Kadlec Regional Medical Center and 3.4 mi (5.5 km) from Bookwalter Winery.

What's nearby

  • Howard Amon Park - 7 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia River Exhibition of History, Science and Technology - 12 min walk - 0.7 miles
  • Columbia Point Golf Course - 16 min walk - 0.9 miles
  • Kadlec Regional Medical Center - 3 min drive - 1.3 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Moonshot Brewing Pub at the Park - ‬12 min walk
  • ‪Jack in the Box - ‬13 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Art Deco hotel with free breakfast and a fitness center
Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a hot tub, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy Mexican cuisine at Salud Bar & Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richland? This hotel has 720 square feet (67 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Salud Bar & Kitchen - This restaurant specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 7.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 276 out of 741 reviews
Rating 8 - Good. 182 out of 741 reviews
Rating 6 - Okay. 134 out of 741 reviews
Rating 4 - Poor. 71 out of 741 reviews
Rating 2 - Terrible. 78 out of 741 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayce

Stayed 2 nights in Aug 2025

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Older, but remodeled hotel.
Stayed 3 nights in Aug 2025

8/10 Good

Debra, Forks

Stayed 3 nights in Aug 2025

8/10 Good

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great!
Stayed 2 nights in Aug 2025

4/10 Poor

James

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Ali

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome. Good price, lots of fun.

We loved it. Fun, easy going environment. Helpful staff. Having a hotel circling a pool is AWESOME. We loved it. If i were on a date or something, I might not enjoy the noise but we specifically were here for it. Will definitely come again. * the rooms get cold AF. That deserves 5 stars in itself
Stayed 2 nights in Aug 2025

4/10 Poor

James

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price. The best was the air conditioner!!! It was amazing especially because it kept room cool all night! I would stay there again because of the air conditioning Love the coffee art work
Stayed 4 nights in Aug 2025

6/10 Okay

Michele

Traveled with pets, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It is in a beautiful location, so enjoyed the walks and bike rides along the adjacent river. The pool was nice too.
Stayed 1 night in Aug 2025

2/10 Terrible

Jordan

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I prepaid for two nights. I let the front desk know that I only needed one night before I checked in...Then I notified Expedia who called front desk and was told supervisor wasn't available. I asked front desk and they lied about that. I paid two nights for a cigarette smell filled noisey room. They refused my refund!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Mireya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the pool was very nice. The gym was good enough for work out with the dumbbell sets they have. The sauna was refreshing. The onsite restaurant was very delicious and the tequila bar was very interesting. Small walk to the river where you could enjoy a nice morning walk. I very much enjoyed my time there. Complementary breakfast was great.
Stayed 3 nights in Jul 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the stay.
Stayed 2 nights in Aug 2025

8/10 Good

TJ

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Overall good. Property needs some love.
Stayed 2 nights in Aug 2025

6/10 Okay

Pat

Liked: Cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Kelly

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff!
Stayed 1 night in Aug 2025

8/10 Good

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family staycation. Breakfast was delicious .
Stayed 1 night in Aug 2025

2/10 Terrible

Dirk

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
There were fees that were not included in the booking. The front desk clerk only stated service charge... The true charges for the room are not shown on the web site. Manager reference a different web page
Stayed 1 night in Aug 2025

10/10 Excellent

Skyler

Stayed 1 night in Aug 2025

6/10 Okay

Ramon

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
It appears the hotel is out dated and needs a major overhaul. Our room was nice, clean and roomy but the exterior needs to be redone. Breakfast was very disappointing with few options and powdered eggs, really? I’m sure, back in the day, this property was top notch but it is showing its a.
Stayed 2 nights in Aug 2025

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the river front location. Bikes were a fun option, but could use some repairs.
Stayed 2 nights in Aug 2025

2/10 Terrible

Erika

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff were very nice and informative but when I was laying in bed the ceiling was covered in bugs. Not sure what they were and if I hadn't already been awake for 24 hours I would have went somewhere else.
Stayed 1 night in Aug 2025

8/10 Good

Luis

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025