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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property

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Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Lobby
Meeting facility
Point of interest
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is $100
$88 nightly
$100 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪8 min walk‬
  • Place, Richland - Benton City Loop
    ‪10 min walk‬
  • Place, Columbia Point Golf Course
    ‪18 min walk‬
  • Airport, Richland, WA (RLD)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(39 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

7.6 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Lobby sitting area
LivAway Suites Tri-Cities- Richland
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  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.2 out of 5, Very Good, 568 reviews
$99 nightly
The price is $113
Jun 16 - Jun 17
Total with taxes and fees
LivAway Suites Tri-Cities- Richland

About the neighborhood

Richland

With a stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection in Richland (South Richland), you'll be within a 5-minute drive of Howard Amon Park and Columbia Point Golf Course. .This family-friendly hotel is 1.3 mi (2.1 km) from Kadlec Regional Medical Center and 3.4 mi (5.5 km) from Bookwalter Winery.

What's nearby

  • CNS Cares - 3 min walk - 0.2 miles
  • Howard Amon Park - 8 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia Point Golf Course - 18 min walk - 1.0 mile
  • Toyota Center - 10 min drive - 5.6 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Sterling's - ‬17 min walk
  • ‪Panda Express - ‬18 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Zip's - ‬17 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection offers 136 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Richland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 136 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including a hot tub, a sauna, and a fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Richland? This hotel has 720 square feet (67 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 7.50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 10:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 344 out of 874 reviews
Rating 8 - Good. 203 out of 874 reviews
Rating 6 - Okay. 159 out of 874 reviews
Rating 4 - Poor. 79 out of 874 reviews
Rating 2 - Terrible. 89 out of 874 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great place to stay and relax . Amazing place to walk my dog
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with my 2 dogs and the pet rooms were comfortable and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness
The location is convenient to everything I needed it for. And the accommodations were clean and comfortable.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Krista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached restaurant was closed, but many options near by
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities
Room was clean and warm when I walked in! The morning staff was super friendly!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ciera

Liked: Cleanliness, amenities, property conditions & facilities
Clean, Affordable, Decent Breakfast
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities
Very clean room. The staff was very pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, kind staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities
Clean room, great view, good breakfast!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, staff & service
Nice sized room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities
Place was clean and enjoyed the stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and hot, had a dinner in the lounge, very good,..
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Rusty

Great stay
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Shel-lee

Liked: Staff & service, amenities
Amenities and staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Rhonda

Liked: Cleanliness, staff & service
The room was nice and quiet I would recommend it to family and friends it was a nice stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for the stay.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Wonderful staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were nice, bed comfortable and the free breakfast had quite a few options. Location is nice near the river with a walking trail. Staff was friendly.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

KELIM

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - we enjoyed the restaurant and pool
Stayed 1 night in Jul 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family staycation. Breakfast was delicious .
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

stephany

Liked: Cleanliness, staff & service, amenities
Our stay was ABSOLUTELY AMAZING!! The staff was super friendly and helpfull, the room was everything we could have wanted and more and the breakfast was ABSOLUTELY DELICIOUS!!!!! WE WILL BE BACK FOR SURE
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Jess

Liked: Staff & service
Love the location
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Nathan

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Hotel is clean, but dated. Only one of the outlets in the room worked, Hair dryer didn't work. However, Staff was great and the Little mexican place attached had really good food. Really good breakfast in the morning. Not a bad stay, just needs some love.
Stayed 1 night in Feb 2026
Verified

2/10 Terrible

Tyler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is budget and then there is run down. Internet never worked, tv stuck on one channel, tub full of standing water when I arrived
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed appears to have been recently remodeled. It was a nice room with comfortable queen beds. The complimentary breakfast was good. Would definitely stay here again.
Stayed 1 night in Nov 2025