Holiday Inn Express & Suites Richland by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Richland by IHG

An indoor swimming pool with a glass ceiling, a rock feature, and multiple chairs.
Exterior
1 bedroom, Egyptian cotton sheets, down comforters, pillowtop beds
A buffet with labeled food stations including omelets and cheese.
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet friendly
  • Parking included
The current price is $138
$122 nightly
$138 total
Total with taxes and fees
Aug 9 - Aug 10

Explore the area

View in a map
1970 Center Pkwy, Richland, WA, 99352
  • Place, Columbia Center Mall
    ‪6 min walk‬
  • Place, Three Rivers Convention Center
    ‪4 min drive‬
  • Place, Toyota Center
    ‪4 min drive‬
  • Airport, Pasco, WA (PSC-Tri-Cities)
    ‪16 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room

10.0 out of 10
Exceptional
(3 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(15 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(11 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Room, 1 Queen Bed, Accessible (Comm, Mobil Roll Shwr)

  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

7.8 out of 10
Good
(7 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility Tub)

  • 408 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • 532 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

Suite, 2 Queen Beds, Balcony, River View

8.0 out of 10
Very good
(19 reviews)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 1 Bedroom, Balcony, River View (2 Queen)

8.0 out of 10
Very good
(1 review)
  • River view
  • 532 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free WiFi

Suite, 1 King Bed, Jetted Tub

8.6 out of 10
Excellent
(7 reviews)
  • River view
  • 630 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

Similar properties

About the neighborhood

Richland

A stay at Holiday Inn Express & Suites Richland by IHG places you in the heart of Richland, within a 5-minute drive of Columbia Center Mall and Three Rivers Convention Center. .This hotel is 1.7 mi (2.8 km) from Toyota Center and 4.1 mi (6.6 km) from Columbia Point Golf Course.

What's nearby

  • Columbia Center Mall - 6 min walk - 0.4 miles
  • The REACH Museum - 3 min drive - 1.1 miles
  • Three Rivers Convention Center - 4 min drive - 1.3 miles
  • Toyota Center - 4 min drive - 1.3 miles
  • Columbia Point Golf Course - 8 min drive - 4.2 miles

Getting around

  • Pasco Station - 15 min drive
  • Tri-Cities Airport (PSC) - 13 min drive

Restaurants

  • ‪Circle K - ‬18 min walk
  • ‪Circle K - ‬9 min walk
  • ‪Moonshot Brewing - ‬16 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪McDonald's - ‬17 min walk

About this property

Holiday Inn Express & Suites Richland by IHG

Holiday Inn Express & Suites Richland by IHG offers 82 accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations include desk chairs. Pillowtop beds feature Egyptian cotton sheets and down comforters. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 82 individually decorated guestrooms, featuring refrigerators and LED televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Don't miss out on the many recreational opportunities, including a 24-hour health club, an outdoor pool, and an indoor pool. Additional amenities at this Tuscan-style hotel include complimentary wireless internet access, a fireplace in the lobby, and complimentary use of a nearby fitness facility.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Richland by IHG. A complimentary buffet breakfast is served on weekdays from 5:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Richland? This hotel has 780 square feet (72 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 5:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:00 PM at scheduled times and on request
  • Free extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 5:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (780 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed
  • Tuscan architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Hotel Richland
Holiday Inn Express Richland
Richland Holiday Inn Express
Holiday Inn Express Richland Hotel
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland
Holiday Inn Express Suites Richland by IHG
Holiday Inn Express Suites Richland an IHG Hotel
Holiday Inn Express & Suites Richland by IHG Hotel
Holiday Inn Express & Suites Richland by IHG Richland
Holiday Inn Express & Suites Richland by IHG Hotel Richland

Holiday Inn Express & Suites Richland by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 905 reviews
Rating 8 - Good. 218 out of 905 reviews
Rating 6 - Okay. 61 out of 905 reviews
Rating 4 - Poor. 32 out of 905 reviews
Rating 2 - Terrible. 27 out of 905 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Analila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious front desk was good good customer service pool and hot tub was just perfect ☺️
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gulsidel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is well located and close to everything
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Nice staff clean property. Pool area was nice
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great and the pool and hottub i say was the best at every Hotel i have stayed at. Front desk was awesome rooms were clean and very roomie.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family enjoys the pool, big room, and breakfast! We have fun!
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ubolwan

Liked: Cleanliness, staff & service, amenities
Staff and breakfast are great@
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
I felt very welcomed. And it's so cool that the fitness and pool areas are 24hrs
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was fabulous, the staff did a great job ensuring the trays were full throughout the whole breakfast window. Every staff interaction was pleasant, they always had smiles on their faces and were kind even to my kids. The AC was wonderful and kept the room the temp we wanted. The pool was fabulous!
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
This was a convenient place to stay. Be prepared to have the train let you know it is near you during daylight hours. The property is very nice, the morning breakfast is great and check-in/check-out was very easy.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities
Staff at check in and breakfast
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ashley

Liked: Staff & service
Disliked: Cleanliness
The
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the new air conditioning. I liked having access to our room from outside for unloading and loading the car. The staff as always was friendly and helpful.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
This is our go-to place when in town! Great staff. Fantastic breakfast with great hot and cold options. Rooms are always clean with comfortable beds, too!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

TaAnn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and the staff were really friendly!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Corbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all around excellent and cozy hotel for staying in the Tri-Cities area.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
I was so grateful to have had early check in.. we weren’t able to use pool as it was so busy, but overall wonderful. Thank you again!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deborah

Nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Check in was quick and the young lady who checked us in was very nice. Room was clean. Very happy with our stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Very fast and easy check in, very nice clerk.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Kellan

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I thought it was built in the 90s turns out it wasn’t
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Wendy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No river view. Paid for a suite with balcony. Was given a room with no balcony and when I told front desk she had very poor customer service. Furniture in the room was also broken.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a big shopping area! Staff was really nice at check in.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities
Front desk staff were very kind, large and clean king studio room, comfy beds , the breakfast selection was great, pool open 24hrs, location was next to mall with multiple restaurants - love the Noon check out time
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and great layout. Breakfast was great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great. We were able to focus on our trip and family events without concerns about our room, knowing that all was taken care of byu the staff in a friendly and helpful way.
Stayed 3 nights in Jan 2026