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The City Hotel & Suites

Property class: 3

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Photo gallery for The City Hotel & Suites

A round table with two wine glasses and a clear glass pitcher on a balcony overlooking a cityscape with buildings and a clear blue sky.
A modern interior with a pool, two lounge areas with blue seating, and a view of the ocean.
A reception area with a tiered counter, a modern pendant light, and a wall-mounted plant shelf.
A modern restaurant with a long counter, seating area, and plants on the walls.
A modern hotel room with a large bed, a sofa, a desk with a chair, a TV, and a balcony with a view.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Bar
The current price is $181
$154 nightly
$181 total
Total with taxes and fees
Sep 6 - Sep 7

Explore the area

View in a map
24 Dimokratias, Rethymno, Crete, 741 00
  • Place, Rethymnon Town Hall
    ‪3 min walk‬
  • Place, Rethymnon Cathedral
    ‪5 min walk‬
  • Place, Rethymnon Venetian Port
    ‪9 min walk‬

Room options

View all photos for Junior Suite

A modern hotel room with a large bed, bedside table with a kettle, a small table with flowers, and a TV mounted on the wall.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Suite

A modern hotel room with a large bed, a sofa, a dining table, and a mirror.

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Executive Suite

A round table with two wine glasses and a clear glass pitcher on a balcony overlooking a cityscape with buildings and a clear blue sky.

Executive Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

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About the neighborhood

Rethymno

Located in Rethymno (New Town), The City Hotel & Suites is a 4-minute walk from Rethymnon Town Hall and 10 minutes by foot from Rethymnon Venetian Port. .This hotel is 0.7 mi (1.1 km) from Rimondi Fountain and 0.7 mi (1.1 km) from Town Beach.

What's nearby

  • Rethymnon Town Hall - 3 min walk - 0.2 miles
  • Rethymnon Cathedral - 5 min walk - 0.3 miles
  • Rethymnon Municipal Garden - 7 min walk - 0.4 miles
  • Rethymnon Venetian Port - 9 min walk - 0.5 miles
  • Rimondi Fountain - 10 min walk - 0.6 miles

Getting around

  • Nikos Kazantzakis Airport (HER) - 72 min drive

Restaurants

  • ‪More deli and coffee - ‬3 min walk
  • ‪Νίκος - ‬6 min walk
  • ‪Bonobo Bar - ‬8 min walk
  • ‪Store 311 - ‬9 min walk
  • ‪Lux Cafe - ‬9 min walk

About this property

The City Hotel & Suites

The City Hotel & Suites offers 16 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Rethymno hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 16 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 8:30 AM to 10:30 AM for a fee: EUR 8 per person
  • A poolside bar
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours), private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1106832

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May 02 to October 15
Pool access available from 10:30 AM to 6:30 PM

Property is also known as

The City & Suites Rethymnon
The City Hotel & Suites Rethymnon
The City Hotel & Suites Hotel Rethymnon
The City Hotel & Suites Hotel
The City Hotel & Suites Hotel
The City Hotel & Suites Rethymno
The City Hotel & Suites Hotel Rethymno

The City Hotel & Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 56 reviews
Rating 8 - Good. 15 out of 56 reviews
Rating 6 - Okay. 2 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in nice town

Close to town, nice hotel. Reception lady very welcoming and helpful.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.
Stayed 10 nights in Jun 2024
Verified review

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Cem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room, but very clean. Staff was so nice and helpful. Would recommend again!
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities, room comfort

Roaming in Crete

Lovely quiet modern hotel. Staff excellent and friendly Pool superb, but surrounding buildings compromise full sun. Walking distance to waterfront beaches and restaurants and Old Town.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Pierfrancesco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice structure, clean and comfortable rooms. Irini is really nice and has been very kind in helping us to find good beaches and restaurants. Thanks! Pier
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.
Stayed 7 nights in Jun 2023
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

Walkable to town

Breakfast was nice. Easy parking. Be aware! We were stung in the neck, arm and thigh by a bed bug. Should wear pajamas with long sleeves and long pants
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend
Stayed 5 nights in Jul 2022
Verified review

10/10 Excellent

Mahdiyyah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.
Stayed 9 nights in Aug 2024
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.
Stayed 4 nights in Aug 2022
Verified review

10/10 Excellent

Stavros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great reception , two day turnaround for towels not the best especially in summer . Parking a big problem , the hotel does not have on site and street parking could be streets away .
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Adegone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.
Stayed 12 nights in May 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint opphold, god beliggenhet.
Stayed 2 nights in Aug 2025
Verified review

4/10 Poor

Wenche Hoel

Disliked: Cleanliness, staff & service, property conditions & facilities
to av resepsjonistene var serviceminded. Det var fint. Trange rom, lite oppbevaringsplass, dårlig oppfølging av hva som vi trodde skulle være utstyr på rommet. Man fikk enten et rom der det var skygge hele dagen eller sol hele dagen. Bassenget lå i skyggen. Ved bassenget var det ingen stoler/bord, men noen skitne Saccosekklignende saker som bar preg av å være gamle og hjemmelaget. På den positivesiden var det gode håndklær, det var bra frokost og godt trykk på vannet.
Stayed 14 nights in May 2025
Verified review

10/10 Excellent

Frank en Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel op loopafstand van Old Town. Zeer vriendelijk personeel. Nette kamer met klein koelkastje, senseo apparaat en waterkoker.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

PAOLO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception sorridente

Bell hotel Super sorridenti e gentili la ragazza e signora all ingresso. Parcheggio su strada 4 posti, pochi in alta stagione. Piscina davvero piccola e sempre in ombra. 10 minuti a piedi dal mare e dal centro
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Unterkunft mitten in Chania. Direkt neben dem Busbahnhof. Hochwertige Einrichtung. Leise. Sehr nettes Personal.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super ! A recommander...

Hôtel au calme à 10 mn a pied du centre, avec sa vie animée. Petite structure de 16 chambres sur 4 etages. Moderne et propre. Personnel aux petits soins. Très bonne ambiance. Bon petit-déjeuner buffet pour 10 euros Quelques places de stationnement devant l'hotel. Un super séjour !
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Henning

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tur til Rethymno

Bra lokasjon, lite rom med balkong inn mot basseng i bakgård. Det finnes suite med bedre utsikt mot byen som er noe å vurdere. Vennlig og renslig hotellansatte, anbefaler hotellet om man vil bo sentralt. Frokost var noe for smått for 10euro per person, samboer og jeg kjøpte like billig frokost ute på restaurant alle dager
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Ingunn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with fantastic hospitality

Amazing hotel in the city centre of Rethymno! New and fresh design, excellent rooms, nice seating areas at the pool and lobby, impeccable cleaning - and first and foremost: Such a nice hospitality! We truly felt like they were happy to see us every day, always big smiles and excellent service to any requests we had. Special shoutout to the wonderful Eleni who we really felt became a friend through our stay! We will definitely be back:)
Stayed 14 nights in Aug 2023
Verified review

10/10 Excellent

Rudi Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget bra på alle punkter.

Koselig, moderne hotell, bare minutters gange fra gamlebyen. Kjempegod service, hit kommer jeg gjerne tilbake.
Stayed 2 nights in May 2023
Verified review

8/10 Good

Jörg Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Familiengeführtes kleines Hotel, neu, sauber und modern. Die Klimaanlage arbeitet abs. ruhig, der Balkon ist für 2 Personen völlig ausreichend (leider ohne Sonnenschutz). Die Umgebung ist ruhig, die Lage aber dennoch sehr gut und das Zentrum der Altstadt innerhalb 15 Min. fussläufig zu erreichen. Das Frühstück ist ebenfalls reichlich mit der Möglichkeit im Freien zu frühstücken.
Stayed 13 nights in Sep 2022