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CheapTickets Verified Reviews
Excellent!
4.3 of 5 guest rating
Room type Options Nightly price Book
Comfort Room, 1 Double Bed, Balcony
215 square feet
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Junior Suite, 1 Double Bed with Sofa bed
506 square feet
1 Double Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 1 Double Bed with Sofa bed, Balcony
344 square feet
1 Double Bed and 1 Double Sofa Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Family Suite, Multiple Beds, Balcony
430 square feet
1 Double Bed and 1 Twin Bunk Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price
Junior Suite, 1 Double Bed, Balcony
323 square feet
1 Double Bed
Room sleeps 2 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Luxurious slopeside hotel with a full-service spa

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Restaurant
Indoor pool

Located in Rennweg am Katschberg, Falkensteiner Hotel Cristallo is in a national park, a 1-minute drive from Katschberg Pass and 7 minutes from Parish of Saint Peter in Katschtal. This 4.5-star hotel is 8.3 mi (13.3 km) from Nockberge Biosphere Park and 13.3 mi (21.3 km) from Vital and Wellness Center Samsunn.

Make yourself at home in one of the 129 guestrooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features outdoor tennis courts and an outdoor pool. This hotel also features complimentary wireless Internet access, babysitting/childcare (surcharge), and an arcade/game room.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 11:00 AM.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Renovations & Closures

The property is closed between March 31 and May 29.

Hotel Amenities

Hotel Amenities

After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Falkensteiner Hotel Cristallo helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers a children's pool, a complimentary children's club, and outdoor tennis courts. Onsite parking is available (surcharge), along with a car charging station.

Falkensteiner Hotel Cristallo is a smoke-free property.

  • Library
  • Waterslide
  • Bar/lounge
  • Ski passes available
  • Elevator
  • Fitness facilities
  • Full-service spa
  • Indoor pool
  • 24-hour front desk
  • Free breakfast
  • Spa treatment room(s)
  • Restaurant
  • Tours/ticket assistance
  • Electric car charging station
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Outdoor pool
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (free)
  • Children's pool
  • Spa services on site
  • Ski storage
  • Ski-in/ski-out access
  • Terrace
  • Wheelchair accessible – no
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Total number of rooms - 129
  • Number of floors - 4
  • Number of buildings/towers - 3
  • Arcade/game room
  • Garden
  • Tennis on site
  • Multilingual staff
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Italian

Parking

Self parking (surcharge)

Room Amenities

Falkensteiner Hotel Cristallo offers 129 accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Refrigerator
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Desk
  • Blackout drapes/curtains
  • Free WiFi
  • Bathtub or shower
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Soap
  • Shampoo
  • Toilet paper

Where to Eat

A complimentary buffet breakfast is served each morning between 7:30 AM and 11:00 AM.

Falkensteiner Hotel Cristallo has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a waterslide, ski-in/ski-out access, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Playground on site
  • Sledding nearby
  • Bicycle rentals nearby
  • Segway rental/tour on site
  • Ski lessons available nearby
  • Hiking/biking trails nearby
  • Ski equipment rentals on site

Spa Services

The onsite spa has massage/treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Hot stone massage
  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Ayurvedic treatments
  • Massages

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Check-out

Check-out time is 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per night
  • Dogs only

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Online Penalty Collection

No gap period between guest stays

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.60 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: EUR 2.60 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: EUR 9.00 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Cristallo Falkensteiner
  • Cristallo Falkensteiner Hotel
  • Falkensteiner Cristallo
  • Falkensteiner Cristallo Hotel
  • Falkensteiner Cristallo Rennweg am Katschberg
  • Falkensteiner Hotel Cristallo
  • Falkensteiner Hotel Cristallo Rennweg am Katschberg
  • Hotel Cristallo Falkensteiner
  • Hotel Falkensteiner Cristallo
  • Falkensteiner Cristallo
  • Falkensteiner Hotel Cristallo Hotel
  • Falkensteiner Hotel Cristallo Rennweg am Katschberg
  • Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

We should mention

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Enhanced food service safety measures are in place.

National Rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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