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Hyatt Centric Reims

4.0 star property

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Lounge
Reception
Exterior
Reception
Room, 1 King Bed, Canal View | Premium bedding, minibar, in-room safe, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$154
$134 nightly
$154 total
Total with taxes and fees
Mar 30 - Mar 31

Explore the area

View in a map
31 Boulevard Paul Doumer, Reims, Marne, 51100
  • Place, Place Drouet d’Erlon
    ‪1 min walk‬
  • Place, Roman Reims
    ‪1 min walk‬
  • Place, Notre-Dame de Reims
    ‪9 min walk‬

Room options

View all photos for Family Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Family Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Canal View

Room, 1 King Bed, Canal View | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Reims

A stay at Hyatt Centric Reims places you in the heart of Reims, steps from Place Drouet d’Erlon and Roman Reims. .This hotel is 0.4 mi (0.6 km) from Congress Center and 0.5 mi (0.8 km) from Patte d'Oie Park.

What's nearby

  • Place Drouet d’Erlon - 1 min walk - 0.1 miles
  • Roman Reims - 1 min walk - 0.1 miles
  • Auguste Delaune Stadium - 3 min walk - 0.2 miles
  • Congress Center - 7 min walk - 0.4 miles
  • Notre-Dame de Reims - 9 min walk - 0.5 miles

Getting around

  • Reims Station - 17 min walk
  • Paris (XCR-Chalons-Vatry) - 52 min drive

Restaurants

  • ‪Brique House Reims - ‬5 min walk
  • ‪Delirium Café Reims - ‬9 min walk
  • ‪Bistro des Anges - ‬8 min walk
  • ‪Pub l'Escale - ‬6 min walk
  • ‪Gabrielle - ‬10 min walk

About this property

Hyatt Centric Reims

Hyatt Centric Reims offers 155 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Reims hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Enjoy French cuisine at Restaurant Le Néo, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee. Children aged 13 and younger eat free breakfast.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 9 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Children aged 13 and younger eat free breakfast.
Restaurant Le Néo - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Le Néo - Onsite bar. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Le Néo
  • Restaurant Le Néo

Things to do

  • Gym
  • Shopping
  • Vineyard
  • Wine tours

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - August 2025
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 44 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 13 and younger eat free breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Reims Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Cathédrale
Mercure Reims Cathédrale Hotel
Mercure Reims Cathédrale Reims
Mercure Reims Cathédrale Hotel Reims

Hyatt Centric Reims Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 1 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 1 out of 19 reviews

9.2/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

david

Traveled with family
Disliked: Cleanliness, staff & service
Arrived after 13 hour drive ordeal and they couldn’t find my booking despite having paid I full. Was then made to pay another £300/night to secure two twins room for us four, not even next door to each other. Also told the kitchen closes at 11 for room service, yet they closed at 10.30 so we’re lot even able to order proper food after a whole day of driving
Stayed 1 night in Feb 2026

8/10 Good

Nataliya, Moscow

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, renovated property. Rooms are tiny but comfortable. The bathtub is too small All amenities are new
Stayed 3 nights in Feb 2026

10/10 Excellent

Dean

Liked: Cleanliness, staff & service
Friendliness of reception staff, very helpful. Location and layout amenities, all excellent.
Our bedroom view of river
Stayed 1 night in Jan 2026

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities
all was wonderful. staff exceptinally kind and helpful
Stayed 1 night in Jan 2026

10/10 Excellent

pascale

Stayed 1 night in Dec 2025

10/10 Excellent

Prezton

Stayed 1 night in Nov 2025

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, gutes Frühstück gegen Aufpreis. Das Hotel ist grundrenoviert worden, liegt fußläufig zur Altstadt von Reims und ist auch mit dem Auto sehr gut von der Autobahn erreichbar. Parken in der Tiefgarage für 20 Euro ist OK. Einziger Punkt der uns nicht gefallen hat waren die Matratzenschoner aus Plastik, mit denen man nachts stark schwitzt. Ansonsten ein schöner Aufenthalt.
Stayed 1 night in Mar 2026

10/10 Excellent

Coralie

Liked: Cleanliness, staff & service, property conditions & facilities
Parfait
Stayed 1 night in Feb 2026

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room Comfortable bed
Stayed 1 night in Feb 2026

8/10 Good

patricia

Liked: Cleanliness, staff & service, amenities
Bon accueil chambre spacieuse et fonctionnelle Petit dejeuner correct
Stayed 2 nights in Feb 2026

6/10 Okay

Michael

Stayed 1 night in Feb 2026

10/10 Excellent

David

Stayed 2 nights in Jan 2026

4/10 Poor

Franck

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Hôtel rénové dans le centre de Reims. Belles chambres. Dommage que le personnel, et en particulier celui du restaurant, soit si désagréable ! Nous n’y retournerons pas
Stayed 1 night in Jan 2026

10/10 Excellent

jean pierre andre

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chambre très bien , personnel attentif et cordial
Stayed 1 night in Jan 2026

10/10 Excellent

Bruno

Stayed 1 night in Dec 2025

10/10 Excellent

Pierre Yves

Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
Nous avons apprécié la tranquillité de l’hôtel et son personnel adorable. La chambre était spacieuse, comfortable et nous y avons très bien dormi. Le parking souterrain (indépendant de l’hôtel) est très pratique mais un peu cher, nous avons payé 20€ pour 24h. Nous avons aussi testé leur restaurant/bar (qui, en passant, est très joli !) et y avons très bien mangé. En bref, nous y avons passé un agréable moment !
Stayed 1 night in Dec 2025

10/10 Excellent

Laurent

Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities
Nieuw hotel - mooie inrichting - zeer vriendelijk personeel - heel goed ontbijt - toffe bar open tot 23.00. Ondergrondse parking is beperkt tot 1.80 hoogte (een probleem voor vele SUV's), maar bovengronds zijn er ook enkele plaatsen en eventueel kan je nog parkeren op een grote openbare parking op 150 m.
Stayed 1 night in Dec 2025