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La Caserne Chanzy Hotel & Spa, Autograph Collection

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Junior Suite, 1 King Bed, Balcony (Cathedral View) | Minibar, in-room safe, individually furnished, desk
Creator video
Lobby
Bar (on property)
Minibar, in-room safe, individually furnished, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
$246
$213 nightly
$246 total
Total with taxes and fees
Feb 20 - Feb 21

Explore the area

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18 RUE TRONSSON DUCOUDRA, Reims, 51100
  • Place, Notre-Dame de Reims
    ‪1 min walk‬
  • Place, Place Drouet d’Erlon
    ‪6 min walk‬
  • Place, Reims Arena
    ‪15 min walk‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony (Cathedral View)

Junior Suite, 1 King Bed, Balcony (Cathedral View) | Minibar, in-room safe, individually furnished, desk

Junior Suite, 1 King Bed, Balcony (Cathedral View)

9.0 out of 10
Wonderful
(12 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Junior Suite, 2 Twin Beds, Balcony

Junior Suite, 2 Twin Beds, Balcony | Minibar, in-room safe, individually furnished, desk

Junior Suite, 2 Twin Beds, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View | Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed, Courtyard View

9.4 out of 10
Exceptional
(20 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Cathedral View)

Room, 1 King Bed (Cathedral View) | Minibar, in-room safe, individually furnished, desk

Room, 1 King Bed (Cathedral View)

9.2 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed
  • City view

View all photos for Room, 2 Twin Beds, Courtyard View

Room, 2 Twin Beds, Courtyard View | Minibar, in-room safe, individually furnished, desk

Room, 2 Twin Beds, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior
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Jan 30 - Jan 31
Total with taxes and fees
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About the neighborhood

Reims

With a stay at La Caserne Chanzy Hotel & Spa, Autograph Collection in Reims (Reims City Centre), you'll be steps from Notre-Dame de Reims and Statue of Joan of Arc. .This luxury hotel is 0.1 mi (0.1 km) from Museum of Fine Arts and 0.3 mi (0.5 km) from Place Drouet d’Erlon.

What's nearby

  • Notre-Dame de Reims - 1 min walk - 0.1 miles
  • Reims Opera - 1 min walk - 0.1 miles
  • Place Drouet d’Erlon - 6 min walk - 0.4 miles
  • Mars Gate - 10 min walk - 0.6 miles
  • Reims Arena - 15 min walk - 0.8 miles

Getting around

  • Reims Station - 12 min walk
  • Paris Charles de Gaulle Airport (CDG) - 85 min drive

Restaurants

  • ‪Brasserie le Gaulois - ‬5 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪La Grande Georgette - ‬1 min walk
  • ‪Au Bureau Reims Cathédrale - ‬1 min walk
  • ‪Gueuleton - ‬4 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel with a full-service spa and a health club
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Spa Deep Nature has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 89 individually furnished guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Detached private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
A complimentary manager's reception is offered each day.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Turndown service

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 5 floors
  • Art Deco architecture
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1924
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Detached private bathroom
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.06 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 238 out of 350 reviews
Rating 8 - Good. 79 out of 350 reviews
Rating 6 - Okay. 21 out of 350 reviews
Rating 4 - Poor. 9 out of 350 reviews
Rating 2 - Terrible. 3 out of 350 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
The restaurant is spectacular as is the view of the cathedral!
Stayed 2 nights in Oct 2025

6/10 Okay

Marilyn

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This was one of the most uncomfortable rooms that we’ve stayed in. It was called a Junior Suite and there wasn’t anything remotely related to a suite in this room. It was one room with two chairs, two nightstands, one small side table, and a narrow desk like item. There was no place to put anything so we used the floor, nightstands, and extra luggage racks that we asked for. The lighting was so poor that we frequently used the flashlight on our phones to read something but the outdoor lighting was very bright and glared into the room 24/7. The coffeemaker is set up on a shelf near the closet and cannot be used there because the shelf above it prevents the mechanism from being lifted. We had to give up a precious night stand to accommodate this. Most of the outlets were too loose to hold a converter so we had to pile things underneath to support it. The hotel is located in a pedestrian only zone so entering and leaving with a vehicle is not possible, making arrival, departure, or day trips very inconvenient.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, concierge and entire team prove they are first class!
Stayed 2 nights in Oct 2025

10/10 Excellent

Helen

Traveled with group
Liked: Amenities
Our balcony view of the Cathedrale was wonderful!
Stayed 2 nights in Oct 2025

10/10 Excellent

Michael Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Adjacent to the Reims Catedral
Stayed 2 nights in Sep 2025

10/10 Excellent

Natacha Diaz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay with great location and beautiful property, big rooms and comfortable. Love the interior design
Stayed 2 nights in Oct 2025

10/10 Excellent

Graeme

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Daniel

Stayed 1 night in Sep 2025

8/10 Good

Margarita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathrooms, i.e. showers do not.correspond to the quality of the rest of the hotel. Bathrooms are 3 stars. Rest of hotel 4-5 stars
Stayed 2 nights in Sep 2025

8/10 Good

Katia

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Staff friendly and room is very nice. Close to shops and restaurants. It was noisy in the morning with construction going on and also street was closed so had to walk to corner for uber. Otherwise it’s really nice.
Stayed 2 nights in Aug 2025

10/10 Excellent

Francis, Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Very good stay
Stayed 2 nights in Sep 2025

10/10 Excellent

Enio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked all!!!
Stayed 2 nights in Sep 2025

10/10 Excellent

Kersten

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in Reims. The central location is key but the guest rooms, public areas and staff service are what set the hotel apart. The bed is comfortable and the room is well designed. The restaurants downstairs are excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

David R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Room and Light Show on Church

We booked a room looking at The Cathedral Notre Dame and saw the most amazing light show on the church that I have ever seen (its on Friday and Sat nights when dark) Do Not miss it! Location was next to great restaurants and walkable streets (head towards train station and can not miss the areas)
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

David C, Surrey

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in the heart of Reims across from cathedral. Polished yet comfortable in prime location. No parking on site & road closures made access to car not immediate. Also limited food options between lunch & dinner and no consideration for individuals with severe allergies meant we had to go hungry which is unacceptable for a hotel or this calibre.
Stayed 1 night in Aug 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely and reception staff were helpful. The communication regarding parking due to local roadworks was helpful and appreciated. We felt the restaurant staff were unorganised, as we had several long waits for service. Over half an hour to get just a glass of wine on one occasion which was frustrating as we had just arrived and wanted to start to relax from our journey.
Stayed 3 nights in Aug 2025

4/10 Poor

Charles

Liked: Room comfort
Disliked: Staff & service
check-in was delayed till 4 PM. We paid for a premium room with a view. At least we got the view! Room small and located by exterior building lighting. For the price this was not a good value.
Stayed 1 night in Aug 2025

4/10 Poor

Oliver

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Chloe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff greeted us warmly on arrival with a cold drink and took our bags straight off us and took them to the room. The room had a lovely view of the cathedral and was exceptionally clean, albeit a little small, but that’s due to the location. The breakfast was top quality and tasty! The spa was ok, but not worth the extra cost in my opinion, especially at a 5 star hotel. Overall a great stay, in the centre of Reims!
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel. Great room. Delicious breakfast

Lovely hotel. Great room. Delicious breakfast. Easy parking. Will definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel . Beautiful view to the Cathedral. Excellent staff. Magnificent restaurant.
Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel, Palm Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, located in the main area, easy access to champagne houses.
Stayed 4 nights in Jul 2025