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The Balkan Jewel Resort, Trademark Collection by Wyndham

4.0 star property

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Exterior
Premium bedding, memory foam beds, in-room safe, desk
Restaurant
Indoor pool, outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Golf

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
  • Gym
The current price is $73
$67 nightly
$73 total
Total with taxes and fees
Jun 20 - Jun 21

Explore the area

View in a map
Razlog Valley, Razlog, 2760
  • Place, Pirin Golf and Country Club
    ‪17 min walk‬
  • Place, Bansko Ski Resort
    ‪17 min drive‬
  • Place, Bansko Gondola Lift
    ‪17 min drive‬

Room options

View all photos for Club Studio, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Club Studio, 1 Twin Bed (Attic)

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Studio, 1 Twin Bed

  • 484 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Studio, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, 1 Twin Bed

  • 538 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Studio, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Studio, 1 Twin Bed (Attic)

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Room, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Family Room, 1 Twin Bed

  • 646 sq ft
  • Sleeps 5
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Suite, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Family Suite, 1 Twin Bed

  • 700 sq ft
  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 Twin Bed

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Suite, 1 Twin Bed

  • 646 sq ft
  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Family Suite, 1 Twin Bed (Attic)

Premium bedding, memory foam beds, in-room safe, desk

Family Suite, 1 Twin Bed (Attic)

8.0 out of 10
Very good
(1 review)
  • 700 sq ft
  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

View all photos for Luxury Villa, Multiple Beds

Premium bedding, memory foam beds, in-room safe, desk

Luxury Villa, Multiple Beds

  • 1292 sq ft
  • Sleeps 8
  • 3 Double Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Room, Multiple Beds, Accessible, Non Smoking

  • 915 sq ft
  • Sleeps 6
  • 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

Premium bedding, memory foam beds, in-room safe, desk

Club Studio, Multiple Beds, Non Smoking (Spa n Restaurant Access)

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, Multiple Beds, Non Smoking

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Studio, Multiple Beds (Superior Studio)

Premium bedding, memory foam beds, in-room safe, desk

Deluxe Studio, Multiple Beds (Superior Studio)

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Studio, Multiple Beds (Superior Studio)

Premium bedding, memory foam beds, in-room safe, desk

Superior Studio, Multiple Beds (Superior Studio)

  • 646 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Razlog

Located in Razlog, The Balkan Jewel Resort, Trademark Collection by Wyndham is in a national park, within a 15-minute drive of Paisii Hilendarski Historical Center and Holy Trinity Church. .This family-friendly hotel is 8.3 mi (13.3 km) from Bansko Ski Resort and 6.9 mi (11.1 km) from Chapel of the Holy Virgin.

What's nearby

  • Pirin Golf and Country Club - 17 min walk - 0.9 miles
  • Holy Trinity Church - 16 min drive - 8.3 miles
  • Bansko Ski Resort - 17 min drive - 8.9 miles
  • Bansko Gondola Lift - 17 min drive - 9.2 miles
  • Ski Bansko - 38 min drive - 15.5 miles

Getting around

  • Sofia Airport (SOF) - 139 min drive

Restaurants

  • ‪Fresh - ‬10 min drive
  • ‪café black & white - ‬9 min drive
  • ‪Casa di Papi - ‬10 min drive
  • ‪Hotel 3 mountains - ‬6 min drive
  • ‪Тенекията - ‬9 min drive

About this property

The Balkan Jewel Resort, Trademark Collection by Wyndham

The Balkan Jewel Resort, Trademark Collection by Wyndham offers 160 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with single sofa beds and desks. Memory foam beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Razlog hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 160 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and ovens. Your memory foam bed comes with premium bedding, and all rooms are furnished with single sofa beds. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. A hot tub and a sauna offer a relaxing way to wind down after a day on the slopes. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Event facilities at this hotel consist of conference space and a meeting room.
The Balkan Jewel Resort, Trademark Collection by Wyndham has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 5 km
  • Free shopping center shuttle
  • Free ski shuttle
  • Onsite parking available only on request

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Dining table
  • DVD player
  • Free area shuttle
  • Free supervised activities for children
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Turkish bath

Accessibility

  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Single sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Oven
  • Room service
  • Separate dining area
  • Stovetop

More

  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A printed booking confirmation must be presented at check-in.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: EUR 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 16 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The maximum number of cots/cribs in a room is 1.
Please note that there are additional fees associated with the use of this property's leisure center and resort facilities.
Guests must contact this hotel after booking to reserve a terrace or fireplace, subject to availability.

We should mention

The seasonal pool will be open from June to September
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Balkan Jewel
Balkan Jewel Bansko
Balkan Jewel Resort
Balkan Jewel Resort Bansko
Balkan Resort
Balkan Jewel Resort Diamond Resorts Bansko
Balkan Jewel Resort Diamond Resorts
Balkan Jewel Diamond Resorts Bansko
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort Razlog
Balkan Jewel Razlog
Balkan Jewel by Diamond s
Razlog Balkan Jewel Resort and Chalets Aparthotel
Balkan Jewel Resort Chalets Razlog
Balkan Jewel Resort Chalets
Balkan Jewel Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets Razlog
Aparthotel Balkan Jewel Resort and Chalets
Balkan Jewel Resort and Chalets Razlog
Balkan Jewel Chalets
Balkan Jewel Resort by Diamond Resorts
Balkan Jewel Resort
Razlog Balkan Jewel Chalets

The Balkan Jewel Resort, Trademark Collection by Wyndham Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 30 out of 62 reviews
Rating 8 - Good. 16 out of 62 reviews
Rating 6 - Okay. 6 out of 62 reviews
Rating 4 - Poor. 6 out of 62 reviews
Rating 2 - Terrible. 4 out of 62 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Per

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap, clean and ok good food.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Adar

Disliked: Staff & service, property conditions & facilities

Nice place

We stayed for a few days - when we arrived we found out that there was a youth camp in the hotel that took over all the hotel and we felt like we had no place there.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Lyubomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property. Will be back! Thank you
Stayed 5 nights in Jul 2024
Verified

8/10 Good

igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not in enough promoted hotel. Excellent food (breakfast and a la card). Generally, in Bulgaria people working as waiters are not pleasant and this hotel are not exceptional. Big and clean apartments.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Veselka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The two bedroom apartment was as expected. The bedrooms were with Mountain view and the balcony with pool. Rooms are spacious and kitchen is supplied with everything needed. There are oven, stove top, fridge and tea and coffee makers. The apartment has 2 bathrooms and a shower.
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Wan Ju

Disliked: Cleanliness, amenities, property conditions & facilities
The room is not updated. Mattresses are too old with spring coil noise once you sit on. Room is big but many things are out of orders such as bedside table lights are not on, no power charging sockets. Shower is very small.
Stayed 1 night in May 2025
Verified

4/10 Poor

Tina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Yordan

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.
Stayed 8 nights in Feb 2025
Verified

2/10 Terrible

Fisnik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel experience ever!

This hotel deserves zero stars. From the moment we arrived, the service was atrocious. The head waiter was incredibly rude, condescending, and unprofessional. He treated us like an inconvenience and made us feel unwelcome. The food was equally disappointing. It was bland, poorly prepared, and lacked any flavor. The cleanliness of the hotel was also subpar. Our room was dusty, the bathroom wasn't properly cleaned, and the overall hygiene standards were questionable. The service throughout the hotel was consistently terrible. Staff were unhelpful, slow to respond, and seemed uninterested in providing any kind of assistance. This was by far the worst hotel experience I have ever had. I would strongly advise anyone considering staying here to look elsewhere.
Stayed 3 nights in Jan 2025
Verified

8/10 Good

jaoued

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout ok et bon rapport qualité prix
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Volkan

Liked: Cleanliness, staff & service, amenities
Bansko’ya araçla 15 dk uzaklıkta, servis olanağı var. Odalar temiz, çalışanlar güleryüzlü ve ilgili. Yemek gayet yeterli.
Stayed 1 night in Jan 2026
Verified

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand appart et chouette piscine interieure
Stayed 1 night in May 2025
Verified

6/10 Okay

Adnan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
gut
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Maike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr erholsam, idyllische gelegen am Rande des Piringebirge. Schöne Poolanlage, sowohl innen als auch aussen. Frühstück reichhaltig.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular views from our room. All employees were attentive and professional. Loved the food in the restaurant and the pool was sparkling. Would love to come back again.
Stayed 5 nights in Jul 2018
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
the hotel is very old, the service very poor , almost no one speak English, the bathroom inside the room is very small , and overall I'm not satisfied at all. I stayed for 3 nights and they only fix the beds every day and nothing else , they don't even wash the dishes for 3 days!!!
Stayed 3 nights in Jan 2020
Verified

6/10 Okay

Sergey

Liked: Cleanliness, staff & service
Так себе номер. В спальне нет телевизора, в гостиной очень маленький. В ванной комнате не повернуться, очень тесная.
Stayed 2 nights in Feb 2018
Verified

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed for a weekend ski

Comfortable, clean and everything prepared and heat was turned on before our arrival. It's a comfortable place to stay skiing in Bansko. It's about 20+ minutes from the Gondola and there's free shuttle bus. The hotel food was pretty good and less pricey than the places in town.
Stayed 2 nights in Jan 2018
Verified

4/10 Poor

Emmanouil

Liked: Cleanliness, room comfort

Good budget stay at bansko area

nice hotel. pool very small and crowded, no towels or flipflops to use. sauna/hamam not in same building as rooms so people have to walk outside at cold weather to go to rooms. Elevators very slow. Kids place good and spacious lot of toys. location is outside bansko need car. breakfast was ok and personel working very friendly. parking easy. free shuttle bus to gondola. Rooms clean warm and spacious. issues: - very small tv and not plugs to charge phones. I had to find to use plugs of sidebed lamps to get some power - checkout problem with double payment hope to resolve soon. - Fridge was not plugged in when arrived.
Verified

10/10 Excellent

Vasiliki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Μια υπεροχη διαμονη!

Το ξενοδοχειο ειναι εξαιρετικο με πολυ ομορφα και ζεστα δωματια!Φανταστειτε πως ειχαμε τζακι στο δωματιο μας και δεν χρειαστηκε καν να το αναψουμε λογω της αρκετης ζεστης που επικρατουσε!Ο χωρος του σπα πολυ καλος και καθαρος οπως επισης και το εστιατοριο!Το Μπανσκο βρισκεται 7 λεπτα μακρια με το αυτοκινητο!Θα ξαναπηγαιναμε σιγουρα!
Stayed 5 nights in Dec 2017
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort

Wouldn't recommend it

The Balkan Jewel Resort is located outside the city. It's a 15 minute drive to Bansko with almost nothing in between. So if you don't want to spend your entire time at the resort, you'll have to take a shuttle to the city. The resort is split up into four building, unfortunately they are not connected with an internal walkway. Ergo you have to exit your building to go to the restaurant, the front desk, the gym/massage room/ jacuzzi, etc. Think about that in the winter; you'll have to wear a winter coat just to go for breakfast or pack a bag to go for a massage. We went during the off season. We were in the Amber building of the resort. All the lights in the building were almost always off, so we would have to turn on the lights when we entered/exited the building and our floor. The building was deserted. It's just strange for a hotel. The sole restaurant at the resort isn't very good but it's your only option if you don't want to get out. I regret picking the Balkan Jewel Resort. I strongly recommend picking a hotel in Bansko, around the city center instead.
Stayed 2 nights in Oct 2017
Verified

10/10 Excellent

Nour Hussein

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely please and food

Very good condition and nice people the location is also amazing
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nettes hotel in razlog, in nächter näher zu bansko

Es war ein schöner Aufenthalt, Zimmer sehr komfortabel. Die Badelandschaft schön jedoch hätten Säuberugsgegenstände aus der Badelandschaft entfernt werden sollen, jene stören etwas das Gesamtbild.
Verified

10/10 Excellent

Stefan & Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

The hotel was amazing, the staff were very welcoming, friendly and helpful throughout our whole stay. The location was nice and quiet, but the shuttle busses that the hotel offers to Bansko makes it so convenient for a perfect holiday. Easy to get to the ski resort, and relaxing.

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