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Room type Options Nightly price Book
Classic Double or Twin Room, 2 Double Beds, Non Smoking
2 Double Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Deluxe Single Room, 1 Double Bed, Non Smoking
1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Comfortable hotel with 24-hour front desk and restaurant

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Laundry facilities
Smoke-free property

With a stay at Hotel Portal de Occidente in Quetzaltenango, you'll be within a 10-minute drive of Quetzaltenango Central Park and Templo de Minerva. This hotel is 27.1 mi (43.6 km) from Xetulul Theme Park and 2.1 mi (3.3 km) from Parque Zoológico Minerva.

Make yourself at home in one of the 36 guestrooms featuring microwaves and LCD televisions. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and bike storage.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Quetzaltenango hotel also offers a terrace, laundry facilities, and room service (during limited hours). Complimentary self parking is available on site.

Hotel Portal de Occidente is a smoke-free property.

  • Terrace
  • Luggage storage
  • Secured bicycle storage
  • Water dispenser
  • Bicycle parking available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Laundry facilities
  • Total number of rooms - 36
  • Free self parking
  • Free WiFi
  • Smoke-free property

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Hotel Portal de Occidente offers 36 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Quetzaltenango hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Microwave
  • Cookware, dishware, and utensils
  • Shower only
  • Stovetop
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Oven
  • Bedsheets provided
  • Housekeeping on request
  • Change of towels (on request)
  • Change of bed sheets (on request)

Where to Eat

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Hotel Portal de Occidente has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

Check-in time starts at 1:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets stay free
  • Up to 20 lbs per pet
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

Cashless transactions are available

Masks are compulsory at the property

Pets allowed (no fees)

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Water dispenser use by guests actively encouraged

Pets allowed in specific rooms only

Staff wears personal protective equipment

Debit cards not accepted

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Gap period enforced between guest stays - 24 hours

Fees

Optional extras

  • Fee for local cuisine breakfast: approximately USD 7 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • HOTEL PORTAL OCCIDENTE Quetzaltenango
  • HOTEL PORTAL OCCIDENTE
  • PORTAL OCCIDENTE Quetzaltenango
  • Portal De Occidente
  • Hotel Portal de Occidente Hotel
  • Hotel Portal de Occidente Quetzaltenango
  • Hotel Portal de Occidente Hotel Quetzaltenango

We should mention

The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

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