The rooms are not cleaned properly, hair and food waste on the dinner chair, black unknown stuff spotted on the master room bedsheet, this is so far the worst hotel experience during our family trip all over the world. Especially would like to highlight the arrogant attitude and black face given by the front desk staff on the day we checked out on 3rd July. She rejected to keep the promise of yesterday’s staff promised to let us park until 12:30pm, tried to blame the staff not checking clearly. The reason why we cannot park was because they would have wedding guests to use the car park on the day. But why the hotel customers need to bear the responsibility of mistake made by the staff? Wondering how the hotel management train their employees.