cheaptickets

Hilton Queenstown Resort & Spa

Star Rating
5 out of 5
Photo gallery

Reviews

4.5 / 5Wonderful
2,283 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Airport
    Queenstown (ZQN-Queenstown Intl.)
    4 min drive
  • Popular Location
    Queenstown Event Centre
    5 min drive
  • Popular Location
    Queenstown Golf Club
    10 min drive
  • Popular Location
    Remarkables Park Town Centre
    11 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Room, 1 Queen Bed, Accessible

    4.5/5 guest room rating

    Room Amenities

    • Resort view
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Room

    4.4/5 guest room rating

    Room Amenities

    • Resort view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Twin Room

    Room Amenities

    • Lake view
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Suite, 1 Bedroom (Residence)

    Room Amenities

    • Resort view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Lakeview Plus Room

    5/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed (Lake Wakatipu Suite)

    4.3/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed (Relaxation)

    4.8/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 2 Bedrooms (Residence)

    4.1/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 4
    • 2 King Beds
    More details
  • Deluxe Room, 2 Bedrooms, Lake View (Residence)

    3.8/5 guest room rating

    Room Amenities

    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Twin Room

    4.5/5 guest room rating

    Room Amenities

    • Resort view
    • Sleeps 2
    • 2 Twin Beds
    More details

About this area

Queenstown

Hilton Queenstown Resort & Spa is located on the waterfront and in an area with good airport proximity and shopping. Shotover Jet and The Remarkables Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Wakatipu and Queenstown Gardens. Skyline Gondola and Alpine Aqualand are also worth visiting. Our guests appreciate the hotel's quiet location.

What's nearby

  • Popular Location
    Queenstown Event Centre - 5 min drive
  • Popular Location
    Queenstown Golf Club - 10 min drive
  • Popular Location
    Queenstown Mall - 11 min drive
  • Popular Location
    Remarkables Park Town Centre - 11 min drive
  • Popular Location
    Queenstown Hill - 11 min drive

Getting around

  • Queenstown (ZQN-Queenstown Intl.) - 4 min drive

Restaurants

  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on select days.
  • The Lake Counter – Café. Serves light fare.

About this property

Hilton Queenstown Resort & Spa

5-star luxury hotel, walk to Lake Wakatipu
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 220 rooms boast fireplaces and offer WiFi and balconies or patios. Sofa beds and 24-hour room service are standard, as are LCD TVs with cable channels.
Hilton Queenstown Resort & Spa offers 220 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers, laptop-compatible safes, and phones. Additionally, rooms include safes and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
In addition to a full-service spa, Hilton Queenstown Resort & Spa features an indoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.
This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hilton Queenstown Resort & Spa is a smoke-free property.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Eforea spa at Hilton has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Policies

Check-in

Check-in between 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 30 per person (approximately)
  • Fee for in-room wireless Internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge
  • Facilities fee: NZD 20 per person, per day and includes use of:

  • - Spa tub
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Hilton Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown & Queenstown
  • Hilton Queenstown Resort & Spa Hotel
  • Hilton Queenstown Resort & Spa Queenstown
  • Hilton Queenstown Resort & Spa Hotel Queenstown

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: NZD 16 per day
  • Valet parking: NZD 40 per day
  • Limited parking spaces
  • Parking height restrictions apply
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 3 restaurants and 1 coffee shop/café
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Free grocery shopping service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Afrikaans
  • Chinese
  • Czech
  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • Meeting rooms
  • Conference center

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Connecting rooms available
  • Fireplace
  • Free newspapers
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Activities

  • Bicycle rentals
  • Cross-country skiing
  • Downhill skiing
  • Ecotours
  • Golf lessons
  • Golfing
  • Health/beauty spa
  • Hiking/biking trails
  • Kayaking
  • Mountain biking
  • Parasailing
  • Rafting
  • Sailing
  • Ski area
  • Ski equipment rentals
  • Ski lifts
  • Ski runs
  • Skiing
  • Skiing lessons
  • Skydiving
  • Snowboarding
  • Water skiing
  • Windsurfing

Where to eat

  • Wakatipu Grill – Restaurant with a bar. Reservations required.
  • Stacks Pub – Restaurant with a bar. Serves dinner and light fare.
  • Me and Mee – Restaurant offering Asian cuisine. Serves dinner on select days.
  • The Lake Counter – Café. Serves light fare.
4.5

Wonderful

5 - Excellent
1,544
4 - Good
535
3 - Okay
126
2 - Mediocre
56
1 - Poor
22
4.7
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay. Room with lake view was amazing. Great service.

Stayed 4 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

5/5 Excellent

    Stayed 4 nights in Aug 2019

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    An amazing view with a convenient water taxi available to get into Queenstown.

    Stayed 6 nights in Aug 2019

    2/5

    • Liked: Amenities, property conditions & facilities
    • Disliked: Cleanliness

    The Queenstown Hilton Resort and Spa is in a breathtaking location and upon arrival we were very nicely greeted by one of the valet team members. However, this is where the pleasantries end. The gentleman behind the counter who was checking us in was curt and almost impatient with us. When we got to our room we were dismayed to realise that two of the light bulbs in the room had blown and the fireplace although looking pretty did not do anything to heat the room. When we asked member of the cleaning team about this the next morning we were informed that the lights would be fixed after our checkout and that the fireplace is in working order. Furthermore our room was dusty and the vent for the central heating above the bed headboard appeared to be mouldy.

    Stayed 2 nights in Jul 2019

    Tell us how we can improve our site