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Crowne Plaza Hotel Queenstown by IHG

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Bar (on property)
Property video
Suite, 1 Bedroom, Lake View | Minibar, in-room safe, desk, laptop workspace
BBQ/picnic area
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
The current price is $200
$174 nightly
$200 total
Total with taxes and fees
Jun 23 - Jun 24

Explore the area

View in a map
93 Beach Street, Queenstown, Otago, 9300
  • Place, Steamer Wharf
    ‪1 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Mountain View

8.6 out of 10
Excellent
(15 reviews)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Mountain View

7.6 out of 10
Good
(5 reviews)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony, Lake View

8.6 out of 10
Excellent
(17 reviews)
  • Lake view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(13 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Lake View

Suite, 1 Bedroom, Lake View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Lake View

  • Lake view
  • 667 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(8 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(19 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible, Mountain View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Mountain View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Balcony, Lake View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony, Lake View

9.0 out of 10
Wonderful
(26 reviews)
  • Lake view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Similar properties

Exterior
Holiday Inn Express & Suites Queenstown by IHG
Queenstown City Centre
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,001 reviews
$139 nightly
The price is $160
Jun 22 - Jun 23
Total with taxes and fees
Holiday Inn Express & Suites Queenstown by IHG

About the neighborhood

Queenstown

A stay at Crowne Plaza Hotel Queenstown by IHG places you in the heart of Queenstown, within a 10-minute walk of Skyline Queenstown and SKYCITY Wharf Casino. .This luxury hotel is 0.1 mi (0.1 km) from Lake Wakatipu and 0.1 mi (0.2 km) from Fear Factory Queenstown.

What's nearby

  • Steamer Wharf - 1 min walk - 0.1 miles
  • TSS Earnslaw Steamship - 2 min walk - 0.1 miles
  • Queenstown Beach - 5 min walk - 0.3 miles
  • Queenstown Mall - 5 min walk - 0.3 miles
  • Skyline Queenstown - 10 min walk - 0.6 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 16 min drive

Restaurants

  • ‪Fergburger - ‬4 min walk
  • ‪Patagonia Chocolates - ‬3 min walk
  • ‪Finz - ‬1 min walk
  • ‪Smiths Craft Beer House - ‬3 min walk
  • ‪My Thai Lounge - ‬2 min walk

About this property

Crowne Plaza Hotel Queenstown by IHG

Crowne Plaza Hotel Queenstown by IHG offers 139 accommodations with minibars and safes. LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, and hair dryers.

This Queenstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 139 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and complimentary newspapers in the lobby. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Crowne Plaza Hotel Queenstown by IHG has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (NZD 10 for 12 hours)

Parking and transportation

  • Ski shuttle nearby
  • Valet parking on site (NZD 38 per night; includes in/out privileges)
  • Limited onsite valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: NZD 42 for adults and NZD 21 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Optional ski privileges
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference space

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for NZD 65.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 for adults and NZD 21 for children
  • Fee for wired internet in public areas: NZD 10 (for 12 hours, rates may vary)
  • Valet parking fee: NZD 38.00 per night (in/out privileges)
  • Rollaway bed fee: NZD 65.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
There are no breakfast or dinner fees for each child age 0-12 when dining with a paying adult ordering from the regular menu. Children must dine from the kids menu for dinner. Children age 13-16 receive 50% off the adult breakfast fee.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown
Queenstown Crowne Plaza Hotel
Crowne Plaza Queenstown Hotel Queenstown
Queenstown Crowne Plaza
Crowne Plaza Hotel Queenstown
Crowne Plaza Queenstown By Ihg
Crowne Plaza Hotel Queenstown by IHG Hotel
Crowne Plaza Hotel Queenstown an IHG Hotel
Crowne Plaza Hotel Queenstown by IHG Queenstown
Crowne Plaza Hotel Queenstown by IHG Hotel Queenstown

Crowne Plaza Hotel Queenstown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1002 reviews
Rating 8 - Good. 267 out of 1002 reviews
Rating 6 - Okay. 70 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , excellent hotel
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

anafu

Liked: Cleanliness, staff & service
Location with a bus stop just in front of the hotel. Wonderful view of the lake. Staff are friendly and helpful.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful hotel
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Great location. Easy checkin and helpful staff. Would stay again.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
Great location, comfortable
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Tania

Best located hotel. Stunning views. Breakfast was excellent. Staff exceptional service.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes room was wonderful, staff was friendly and helpful. I was surprised with the mountain view that I had the white building as my view as well.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

LeeAnne

Liked: Cleanliness, amenities, property conditions & facilities
Flo at the front desk was very helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very great, and worked hard to accommodate us whenever we asked for anything.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is a must as parking anywhere in town is a crap shoot. Breakfast was decent and the location is excellent. We had a Mountain View with partial lake views. We didn’t feel like we were missing out as we didn’t spend much time in our room.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Love the room, view and the staff very courteous and helpful
View from my room
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay thanks.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our visit
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Chetan Arun

Liked: Cleanliness
Location stood out.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mayank

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super close to amenities and super friendly staff who will go above and beyond to help you.
Stayed 5 nights in Oct 2025
Verified

8/10 Good

Evelyn

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location Across from the lake and walking distance to all the shops and restaurants in town. room elevator and the on-site restaurant which I did not use.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Kirk

Liked: Cleanliness, amenities
The lobby was well appointed. The room was clean and bed was comfortable but the mdf furniture was dated and the tile floor needs steam cleaned and the bathroom needs updated, at least the curtain rod. The staff were extremely nice.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

We had an amazing stay! The hotel was great and the staff were all so helpful.
Stayed 3 nights in May 2025
Verified

8/10 Good

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Yes all staff good and polite
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Caroline

Liked: Cleanliness
Disliked: Amenities
A bit basic and run down room. Staff very pleasant and helpful and location can’t be better but I think that is all the premium price can claim.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room, nice view
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Great location and experience.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was amazing! Close to restaurants, shops, transport and walkable to everything. Will definitely stay again!
Stayed 6 nights in Jul 2025
Verified

8/10 Good

Kathryn

Liked: Cleanliness, amenities, property conditions & facilities
Great location, very friendly and helpful staff, very clean and well-appointed rooms, quiet. The only reason I didn’t give it “excellent” is that the shower was terribly weak, a dribble, as if in a drought-stricken country with flow regulators. Which is not the case in New Zealand! Otherwise, lovely stay
Stayed 3 nights in Feb 2026