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Copthorne Hotel and Resort Queenstown Lakefront

4.0 star property

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Photo gallery for Copthorne Hotel and Resort Queenstown Lakefront

Superior Room, 1 King Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board
Superior Room, 1 King Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board
Bar (on property)
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
The current price is $130
$113 nightly
$130 total
Total with taxes and fees
Jun 21 - Jun 22

Explore the area

View in a map
27 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪3 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Place, Queenstown Mall
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • Lake view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds, Lake View

Superior Room, 2 Double Beds, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds, Lake View

9.4 out of 10
Exceptional
(11 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(16 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • Garden view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Lake View

Superior Room, 1 King Bed, Lake View | In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed, Lake View

8.2 out of 10
Very good
(22 reviews)
  • Lake view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Queenstown

With a stay at Copthorne Hotel and Resort Queenstown Lakefront in Queenstown (Queenstown City Centre), you'll be within a 5-minute walk of Queenstown Gardens and Queenstown Beach. .This hotel is 0.2 mi (0.4 km) from Lake Wakatipu and 0.3 mi (0.4 km) from St Josephs Parish.

What's nearby

  • Queenstown Gardens - 3 min walk - 0.2 miles
  • Queenstown Beach - 5 min walk - 0.3 miles
  • Queenstown Mall - 8 min walk - 0.5 miles
  • TSS Earnslaw Steamship - 10 min walk - 0.6 miles
  • Skyline Queenstown - 15 min walk - 0.8 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪Cookie Time - ‬6 min walk
  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Botswana Butchery - ‬7 min walk
  • ‪Odd Saint - ‬7 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel and Resort Queenstown Lakefront offers 187 accommodations with safes and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 187 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a hot tub or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Enjoy local cuisine at Impressions Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Queenstown? This hotel has 1894 square feet (176 square meters) of space consisting of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Impressions Restaurant - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (NZD 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Impressions Restaurant

Things to do

  • Hot tub
  • Ski storage

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,894 square feet of conference space
  • 3 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 for adults and NZD 17.50 for children
  • Covered self parking fee: NZD 20 per day
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Hotel & Resort Lakefront
Copthorne Hotel & Resort Queenstown Lakefront
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Copthorne Resort Queenstown
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Copthorne Hotel Resort Queenstown Lakefront
Copthorne Hotel Resort Lakefront
Copthorne Hotel Queenstown Lakefront
Copthorne Queenstown Lakefront
Copthorne Hotel and Resort Queenstown Lakefront Hotel
Copthorne Hotel and Resort Queenstown Lakefront Queenstown
Copthorne Hotel and Resort Queenstown Lakefront Hotel Queenstown

Copthorne Hotel and Resort Queenstown Lakefront Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 407 out of 1001 reviews
Rating 8 - Good. 357 out of 1001 reviews
Rating 6 - Okay. 157 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry service was a real plus!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Emina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were happy that we stay in Copthorne Lakeview Hotel
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, great views. Dinning area looks like it’s from the 80s😭
Stayed 2 nights in Feb 2026
Verified

8/10 Good

L. Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yaser

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean room and nice staff. They also have a laundry room which was helpful for us.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

ROBERT MEG

Disliked: Staff & service, amenities, property conditions & facilities
Our Check n was an exceptional success expierence in customer service ! Thank you !!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town. Easy 7-10min walk, downhill. Walk through a pathway among trees, then the lake awaits.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Yaser

Liked: Cleanliness, property conditions & facilities
Great all around.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Toni-lee

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Helpful staff. Great spa
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities
We had a gorgeous view of river and mountains, which we paid for. The room was clean but looks tired and needs freshening up. The staff we met were friendly and helpful. The room signage was confusing. Overall a great stay for 1 night.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on front reception were very good rooms were also good and clean they suited the stay
Stayed 2 nights in Sep 2025
Verified

4/10 Poor

Tara

Disliked: Amenities
Location nice, hotel very poor condition. Old, outdated, bare minimum. Would not stay again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Sanjeev

Liked: Cleanliness, amenities, property conditions & facilities
Outstanding stay at this property. Close to the town center just 10m walk. We had booked 6 nights stay and during check in upgraded our room to lake view with 60$/night which was worth as it gave us stunning view of lake and mountains and we had 2nd floor room which was connected to the lawn garden.. staff is friendly and helpful. Overall excellent stay
Stayed 6 nights in Dec 2025
Verified

6/10 Okay

Julianita N

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a Reno. Staff great
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Racquel Ramay Alleda

Liked: Cleanliness, staff & service
The things I love is the view of the lake, our room was in front of the lake which is stunning view!
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Teunisje

Did not clean our room unless we asked we were there for five days. They don’t know how to read the door plaque, which said clean room, please too fast. The manager had to clean our room one night, which is a matter of fresh towels and face claws. also, when requiring a room, please do it in the current currency of the country. We are not all US citizens.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Eric G

Liked: Cleanliness, staff & service, amenities
Location
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, amenities
Great view
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, amenities, property conditions & facilities
Stunning view! Staff are so kind and helpful! Will be coming back here next time I’m in Queenstown 💗
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room with stunning lake views. Staff were friendly and helpful. Extensive and delicious breakfast offered. Convenient location to walk to centre of Queenstown. Would definitely stay here again.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning views, easy walk into the buzzy atmosphere of queenstown
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Darryl J

Liked: Cleanliness, staff & service, room comfort

Great location

Hotel is in a great location, rooms are big however the hotel is a bit dated compared to others in the surrounding area. Staff were lovely and overall a great experience for the week.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable price and good for short stays if you just need a place to sleep. The pool was under construction during our visit, but it wasn’t a problem since we only stayed overnight.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Centrally located hotel

The hotel is centrally located to most of the city’s attractions. It’s walking distance to the downtown, the steamer wharf, and the lake.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and the staff were very attentive. Restaurant was very strange, but other than that everything else was great. Rooms were big and cozy
Stayed 3 nights in Aug 2025