Summary
Kia Ora and Welcome to Queenstown!
This beautiful studio apartment with one full bathroom offers luxurious Queenstown living, blending modern style with stunning natural beauty. In a peaceful location within the Pounamu Complex it offers all that you'll need for a relaxing getaway. Please note there is no lake or mountain view from this studio apartment.
The Space
A studio apartment on a single level, in the Pounamu complex on Frankton Road. The living areas look out to garden View/ footpath.
Bedrooms: Open-plan studio sleeping area, with garden View/ footpath.
Bathrooms: One bathroom. Shower and bathtub combined.
Living areas: Open-plan living with heat pump, fireplace, smart TV, underfloor heating.
Kitchen: Fully equipped with microwave, toaster, home & co kettle, minibar fridge.
Standard configuration:
1 King bed
Bed configuration:
1 King bed or 2 Single beds
Let us know your preferred configuration at least 3 days before arrival. Changes requested after check-in incur a fee of NZD $100 per bed plus a NZD $10 call-out fee, which covers our external cleaners coming to rearrange beds and fit new linen.
Guest Access
Guests have full use of the property — bedroom, bathroom, and bookable on-site spa
The Neighbourhood
The Jade Apartments (Pounamu Complex) sit right on Frankton Road, with Lake Wakatipu and the mountains across the road and an easy, level walk into the heart of Queenstown.
Getting Around
Distance from nearest supermarket: FreshChoice Queenstown, 64 Gorge Road — 1.7 km
Distance from Queenstown Airport: 6.2 km
Distance from Queenstown Town Centre: 1.2 km
Distance from The Remarkables: 22.4 km
Distance from Coronet Peak: 16.9 km
Other Things to Note / Good to Know
Stairs: : External stairs only
Power: Running too many appliances at once may trip the power
Fire alarm: Sensitive, so please take care when cooking and have the extraction fan turned on
Extra linen and a mid-stay clean are available for a fee.
Baby accessories (portacot, high chair, baby bath) are available on request for NZD $50.
The Pounamu Complex hosts a private spa available for our guests to use. Please speak with the on-site reception or call ahead to book this directly.
Our team at Hello Queenstown cannot book the spa in on behalf of our guests.
Please make all requests at least 3 days before arrival — later requests incur an additional NZD $10 call-out fee.
The first round of amenities is complimentary. If you're staying more than 5 days, we'd recommend picking up extra during your stay.
House Rules
Maximum of 2 guests, with children aged 0–2 staying free.
At least one guest must be over the age of 22
No pets, parties, or smoking/vaping indoors — and please, no glitter
This property is in a residential area; quiet hours run from 10:00 PM to 7:00 AM.
Interaction with Guests
Need something in person? Swing by our Guest Lounge at 19B Shotover St, open daily 9am–5pm (closed Christmas Day). Free Wi-Fi and coffee or tea are on us.
Got a late flight out or an early arrival? Drop your bags with us free of charge — after check-out if you're not leaving until later, or before check-in if you've landed early — and go explore hands-free.
Our team is available daily, 9am–5pm. After hours, until midnight, a virtual assistant can help with simple questions.