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Moon Palace The Grand - Punta Cana - All Inclusive

Property class: 5 and above

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Photo gallery for Moon Palace The Grand - Punta Cana - All Inclusive

A resort with multiple swimming pools, a large building, and a view of the ocean.
Creator video - submitted by Latino Wealth Life
A modern spa with a central 'SPA' sign, hanging plants, and a minimalist interior design.
A lobby with a curved reception desk, palm trees, and a checkered floor.
A table with a bottle of wine, two glasses, and a fruit platter, set against a scenic view of a golf course and river.

Reviews

7.8 out of 10
Good

Popular amenities

  • On private beach
  • Hot tub
  • Breakfast included
  • All inclusive
  • Spa
The current price is $622
$486 nightly
$622 total
Total with taxes and fees
Nov 8 - Nov 9

Explore the area

View in a map
Boulevard Turístico del Este, Punta Cana, La Altagracia, 23000
  • Place, Cana Bay Golf Club
    ‪10 min drive‬
  • Place, Punta Blanca Golf Course
    ‪12 min drive‬
  • Place, Iberostar Golf Course
    ‪12 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪34 min drive‬

Room options

View all photos for Grand Superior Deluxe Golf View

A hotel room with two beds, a TV, a dining area, and a large window with a view.

Grand Superior Deluxe Golf View

9.0 out of 10
Wonderful
(13 reviews)
  • Golf view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Junior Suite Golf View

A hotel room with a large bed, bedside lamps, a nightstand, a mirror, and a wooden headboard.

Grand Junior Suite Golf View

  • Golf view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Superior Deluxe Ocean View

A hotel room with a bed, seating area, and a view of the city.

Grand Superior Deluxe Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 640 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Swim-Up Suite

A modern indoor pool area with lounge chairs and a sofa.

Grand Swim-Up Suite

  • Resort view
  • 641 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed OR 2 Queen Beds

View all photos for Grand Governor Suite Ocean View

A modern hotel room with a living area, a dining space, and a balcony with a view of the city.

Grand Governor Suite Ocean View

  • Ocean view
  • 1317 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Grand Family Suite Golf View

A hotel room with two beds, a TV, a dining area, and a large window with a view.

Grand Family Suite Golf View

  • Golf view
  • 1281 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Family Suite Ocean View

A hotel room with two beds, a TV, a dining area, and a large window with a view.

Grand Family Suite Ocean View

  • Ocean view
  • 1281 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Presidential Suite Golf View

A modern living room with a round dining table, a sofa, and a large window with a view.

Grand Presidential Suite Golf View

  • Golf view
  • 178 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Grand Presidential Suite Ocean View

A modern living room with a round dining table, a sofa, and a large window with a view.

Grand Presidential Suite Ocean View

  • Ocean view
  • 1957 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Three Bedroom Villa - Ocean View

A modern hotel room with a large window, a dining area with a chessboard, and a living area with a sofa and a coffee table.

Three Bedroom Villa - Ocean View

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Four Bedroom Villa - Ocean View

A modern hotel room with a large window, a dining area with a chessboard, and a living area with a sofa and a coffee table.

Four Bedroom Villa - Ocean View

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

View all photos for Three Bedroom Oceanview Rooftop Villa

A modern hotel room with a large window, a dining area with a chessboard, and a living area with a sofa and a coffee table.

Three Bedroom Oceanview Rooftop Villa

  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Four Bedroom Oceanview Rooftop Villa

A modern hotel room with a large window, a dining area with a chessboard, and a living area with a sofa and a coffee table.

Four Bedroom Oceanview Rooftop Villa

  • 4 bedrooms
  • Sleeps 12
  • 3 King Beds and 2 Double Beds

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About the neighborhood

Punta Cana

When you stay at Moon Palace The Grand - Punta Cana - All Inclusive in Punta Cana, you'll be by the ocean, within a 15-minute drive of Cana Bay Golf Club and Iberostar Golf Course. .This all-inclusive hotel is 5.5 mi (8.8 km) from Macao Beach and 11.4 mi (18.4 km) from Downtown Punta Cana.

What's nearby

  • Cana Bay Golf Club - 10 min drive - 2.1 miles
  • Punta Blanca Golf Course - 12 min drive - 4.5 miles
  • Iberostar Golf Course - 12 min drive - 6.1 miles
  • Cocotal Golf and Country Club - 14 min drive - 8.6 miles
  • Arena Gorda Beach - 15 min drive - 6.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 41 min drive

Restaurants

  • ‪La Altagracia - ‬14 min drive
  • ‪Marketplace Buffet - ‬10 min drive
  • ‪Casa Macao - ‬1 min walk
  • Habibi
  • ‪Zen Restaurant - ‬9 min drive

About this property

Moon Palace The Grand - Punta Cana - All Inclusive

Moon Palace The Grand - Punta Cana - All Inclusive offers 1662 accommodations with outdoor private hot tubs and free minibar items. Beds feature down comforters and premium bedding. Smart televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Punta Cana hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 18-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 9 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

O Spa has 50 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Treat yourself to a stay in one of the 1662 guestrooms, featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Casa Macao, one of the hotel's many dining establishments, which include 19 restaurants and 2 coffee shops/cafes. Visit one of the 8 bars/lounges, 2 beach bars, and 6 poolside bars for a refreshing drink. A complimentary buffet breakfast is served daily from 6:00 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 11:00 AM.
Casa Macao - This restaurant serves breakfast, lunch, and dinner. Open daily.
JC Prime Room 84 - This steakhouse specializes in American cuisine and serves dinner only. Open daily.
Nikos by Athinagoras - This theme restaurant specializes in Greek cuisine and serves dinner only. Open daily.
Habibi - This restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. Open daily.
Carvao - This theme restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
In-room liquor dispensers

Land activities

Fitness facilities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:00 AM
  • 19 restaurants
  • 2 beach bars
  • 2 coffee shops/cafes
  • 6 poolside bars
  • 8 bars/lounges
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Carvao
  • Casa Macao
  • Habibi
  • JC Prime Room 84
  • Nikos by Athinagoras

Things to do

  • 18-hole golf course
  • 9 outdoor pools
  • Casino
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf driving range
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Pro golf shop
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 9 outdoor pools
  • Children's books
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 50 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 on-site accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible spa

More

  • 3 buildings
  • Ballroom
  • Built in 2026
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from June 15 2026 to December 31 2026 (dates subject to change):
  • Casino/Gaming facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 852647364

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Moon Palace The Grand - Punta Cana - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 50 out of 103 reviews
Rating 8 - Good. 18 out of 103 reviews
Rating 6 - Okay. 17 out of 103 reviews
Rating 4 - Poor. 5 out of 103 reviews
Rating 2 - Terrible. 13 out of 103 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and welcoming. The hotel is super clean and everything is super convenient to find. The only issue is that they are still under construction in many different areas of the hotel and you see a lot of the workers around. Also many of the restaurants haven't opened yet and the ones opened are really hard to get reservations. Overall are really recommend it and can't wait to go back once they are done with everything. Food was great, entertainment was great. Drinks are great! Our favorite spot was Nativo cafe!!
Stayed 6 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness
Disappointed
Stayed 5 nights in Aug 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Construction is going on there! Do not waste your time and money!
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Was problem wire ac Was insects on bad And cockroaches in room Overall the hotel is great
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
It’s not finished and there is a ton of construction going on. It’s not organized and employees do not understand a lot of questions. Resort credits are a joke. The pools are great and the water sides are great. Ice cream is also good. The arcade is good because all the games are free. I suspect that could change. It should be wonderful in the future but right now it’s not completely finished and a lot of stuff is not open or complete. We loved the pools that were open.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This will eventually become a very nice hotel. Given our attendance 10 days after its opening, about 60% of the hotel was completed. As a result, we weren’t able to enjoy everything that is listed. However the great thing is they offered us a complimentary return visit for the same number of people and number of days! The Pros: They have the best fitness center I’ve ever seen at a resort. It has a spin room, boxing room, polytechnics room, stair masters, treadmills all looking out at the beautiful golf course. There are plenty of seating areas throughout the resort. The bowling center (about 13-14 lanes) and sports bar was nice, especially during NBA finals. The best restaurant to book was the Mediterranean restaurant. Food was very nicely seasoned and great portion size. The hotel is very spacious and you never feel like it’s tons of people. The Cons: Ocean view is NOT what you think. DR has some type of restriction where this resort had to be so far away from the ocean. So it really is like viewing the ocean from a distance past a forest. We purchase ocean view but it was nothing but construction and forestry. The pool closed very early like at 6pm. The food wasn’t the best at the restaurants we booked (Italian, Mexican). They ran out of some of the items listed and it wasn’t seasoned well. The spa was ok. Our therapist did a lot of rubbing rather than massaging. For the price, it wasn’t worth it to me or my husband (a couples massage was almost $700).
Stayed 4 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our experience at Moon Palace The Grand Punta Cana was very disappointing, especially since we were traveling to celebrate our anniversary. We paid for an ocean-view room, but upon arrival, we were assigned a room facing a construction zone. We requested a change immediately, but they were unwilling to resolve the issue. The next day, they kept us waiting all day with promises that they would move us—giving us a different time each time—until they finally did. Unfortunately, the problems didn't end there. In the new room, the pillows had a very unpleasant odor. We called to have them replaced, but no one ever came. We also waited practically a whole day just to have a simple bottle of water delivered. As for the food, it was one of the biggest disappointments. The restaurants were always packed, and getting a table was very difficult. We found the Greek restaurant to be very poor; the French restaurant also left much to be desired, and the sushi at the Japanese restaurant was of very low quality. For a hotel of this caliber and at the price we paid, we expected a much better dining experience. The staff, in general, were friendly and tried to take good care of us, but the hotel gives the impression that it isn't quite ready to receive guests yet. Many areas are still under construction, with constant noise from hammers, machinery, and workers during the day, which disrupts rest and the overall experience. Furthermore, neither the casino nor the nightclub is open.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness
Deluxe golf course view rooms were big with a hot tub on the balcony. Nice bathroom which needs some towel racks. There are only 2 pegs to hang towels. Restaurant food was spotty, some great, some average. Some had great service-Agra, Cantina, Momo, and others were very slow. Getting reservations for a large group was difficult. Language was a barrier throughout the resort. No one was sure about what was open and what wasn’t. Even at the customer relations desk. If you showed them something in the app, they had no clue it even existed. They made reservations for us at restaurants that were closed that day. It seemed like no one knew anything. Pools that were open were lovely the beach was a walk but nice-although waves were red flag. It was great to have chairs and towels available everywhere with no problem getting them.The water slides and wave rider were great. It was fabulous to have the arcade available at no charge. Otherwise the kids would have nothing to do in the evening. Pools close at 6:00. More entertainment for kids and teens is needed. I hope they never start charging for the arcade or wave rider. It makes a huge difference to have it available at no charge. There was so much construction that we weren’t prepared for. So many things weren’t open yet. We should have been made aware of this when we booked. You could hear hammering at 11pm. This resort will be fabulous when everything is open-unless it is too crowded and there are charges for amenities.
Stayed 6 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Personal atento en algunos lugares otros no tanto Problemas con check out con atrasos de hasta 30 min Si no haces la charla para intentar quedar como miembro es un costo para que te activen los 250$ dolares de crédito Actualmente probablemente por inauguración hay mucho manejo de información cruzada Incluso al salir me preguntaron si iba a cancelar porque les salía que no había pagado aunque había hecho pago por expedía Las bebidas gaseosas no tienen máquina expendedora todo es de botella entonces muchas veces te toca tomar ya sin gas la bebida Mucho potencial pero aún en pañales
Stayed 5 nights in Jun 2026