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Hyatt Ziva Cap Cana - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Cap Cana - All Inclusive

Couples treatment rooms, sauna, hot tub, steam room, body treatments
Creator video - submitted by Luxury Richland
7 restaurants, breakfast, lunch, dinner served; Asian cuisine
Couples treatment rooms, sauna, hot tub, steam room, body treatments
4 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
$810
$810 nightly
$810 total
Total with taxes and fees
Mar 1 - Mar 2

Explore the area

View in a map
Boulevard Zona Hotelera, Playa Juanillo, Punta Cana, La Altagracia, 23000
  • Place, Juanillo Beach
    ‪1 min drive‬
  • Place, Caleton Beach Club
    ‪9 min drive‬
  • Place, Punta Espada Golf Course
    ‪10 min drive‬
  • Airport, Punta Cana (PUJ-Punta Cana Intl.)
    ‪18 min drive‬

Room options

View all photos for Resort View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Resort View Junior Suite Double

10.0 out of 10
Exceptional
(14 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Resort View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Resort View Junior Suite King

9.6 out of 10
Exceptional
(16 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, free minibar

Grand Suite, 1 Bedroom, Ocean View (Master, Club)

  • Ocean view
  • 1345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Suite, 1 Bedroom (Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite, 1 Bedroom (Master)

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Oceanfront (Club, Double)

Junior Suite, Oceanfront (Club, Double) | Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite, Oceanfront (Club, Double)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

View from room

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up) | Balcony

Junior Suite, 1 King Bed with Sofa bed, Oceanfront (Club, Swim Up)

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim Up Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Swim Up King

8.8 out of 10
Excellent
(8 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Club Ocean View Junior Suite Double

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Club Ocean View Junior Suite King

9.0 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up Double

Premium bedding, down comforters, pillowtop beds, free minibar

Club Junior Suite Swim Up Double

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Junior Suite Swim Up King

Premium bedding, down comforters, pillowtop beds, free minibar

Club Junior Suite Swim Up King

9.0 out of 10
Wonderful
(6 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean View Junior Suite Double

9.4 out of 10
Exceptional
(18 reviews)
  • Ocean view
  • 603 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Ocean View Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Ocean View Junior Suite King

10.0 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Double

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Club Suite, 1 Bedroom (Swim Up, Master)

Premium bedding, down comforters, pillowtop beds, free minibar

Club Suite, 1 Bedroom (Swim Up, Master)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1238 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite King

Premium bedding, down comforters, pillowtop beds, free minibar

Junior Suite King

9.4 out of 10
Exceptional
(10 reviews)
  • Resort view
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Master, Club)

Premium bedding, down comforters, pillowtop beds, free minibar

Suite, 1 Bedroom, Ocean View (Master, Club)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Punta Cana

When you stay at Hyatt Ziva Cap Cana - All Inclusive in Punta Cana, you'll be on the waterfront, within a 15-minute drive of Punta Cana Beach and Juanillo Beach. .This beach property is 16.6 mi (26.7 km) from Bavaro Beach and 15.3 mi (24.6 km) from Cabeza de Toro Beach.

What's nearby

  • Juanillo Beach - 1 min drive - 0.2 miles
  • Caleton Beach Club - 9 min drive - 4.0 miles
  • Punta Espada Golf Course - 10 min drive - 3.5 miles
  • Los Establos Cap Cana - 10 min drive - 3.2 miles
  • Punta Cana Beach - 11 min drive - 4.3 miles

Getting around

  • Punta Cana Intl. Airport (PUJ) - 18 min drive

Restaurants

  • ‪Punch Bar - ‬16 min walk
  • ‪Coco Cafe - ‬11 min walk
  • ‪Seaside Grill - ‬12 min walk
  • ‪Navigator - ‬1 min walk
  • ‪The Chinola - ‬1 min walk

About this property

Hyatt Ziva Cap Cana - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Hyatt Ziva Cap Cana - All Inclusive offers 375 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

A private beach and a complimentary water park with a lazy river and waterslides are featured at the property. 4 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Larimar Spa has 14 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 375 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 4 outdoor pools or 2 hot tubs, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy Asian cuisine at Tempest Table, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Punta Cana? This property has 14488 square feet (1346 square meters) of space consisting of conference space and 16 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Tempest Table - This theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Noodle & Thread - This theme restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Chinola - This beachfront restaurant serves breakfast, lunch, and dinner. Open daily.
Navigator Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Hyatt Ziva Cap Cana - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 7 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Mercado
  • Navigator Grill
  • Noodle & Thread
  • Tempest Table
  • The Chinola

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Lazy river
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14,488 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • Garden
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana All Inclusive Punta Cana
Hyatt Ziva Cap Cana All Inclusive All-inclusive property
Hyatt Ziva Cap Cana Punta Cana
Hotel Hyatt Ziva Cap Cana Punta Cana
Hyatt Ziva Cap Cana Hotel Punta Cana
Hyatt Ziva Cap Cana Hotel
Punta Cana Hyatt Ziva Cap Cana Hotel
Hotel Hyatt Ziva Cap Cana
Hyatt Ziva Cap Cana All Inclusive
Hyatt Ziva Cap Cana - All Inclusive Punta Cana
Hyatt Ziva Cap Cana - All Inclusive All-inclusive property

Hyatt Ziva Cap Cana - All Inclusive Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 999 reviews
Rating 8 - Good. 108 out of 999 reviews
Rating 6 - Okay. 49 out of 999 reviews
Rating 4 - Poor. 20 out of 999 reviews
Rating 2 - Terrible. 9 out of 999 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Monique J

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the hotel was great, from the cleanliness of the room, the friendly and attentive staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ciara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at the Hyatt Ziva and had a wonderful experience from start to finish. The entire property was spotless and beautifully maintained. Our room was comfortable and had everything we needed. Even though it rained on most days, in true Caribbean fashion it never lasted long, and we still enjoyed plenty of time at the beach and pool. The staff did a great job keeping everyone entertained despite the weather. The water park was fun, clean, and never crowded, and the resort overall felt peaceful during our stay (we traveled in the slower season). Although we didn’t use the gym this time, it’s one of the most impressive we’ve seen at any resort — spacious and well equipped. Every staff member was friendly and professional, but Mariokely by the pool, Sol from the kids club, Luis at the buffet meat station, and Gemelin at the buffet truly made our trip special with their kindness and attention. If I could suggest small improvements, I’d love to see fresh fruit mixes for drinks instead of concentrated ones, and maybe smaller batches of fried items at the buffet so they stay hot and crispy. Also, having the coconut station a few times a week — we missed it during our 5-day stay. Overall, we had an amazing time and can’t thank everyone enough. We’ll definitely be back. Thank you, Hyatt Ziva, Mariokely, Sol, Luis, and Gemelin, for making our vacation so memorable! ❤️
Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff all around. Excellent restaurants. Very clean.
Stayed 4 nights in Oct 2025

10/10 Excellent

Traci

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice! Staff super friendly…
Stayed 3 nights in Oct 2025

10/10 Excellent

Ram

Stayed 4 nights in Oct 2025

10/10 Excellent

Irada, Germantown

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very comfortable
Stayed 3 nights in Oct 2025

8/10 Good

Caitlin

Stayed 7 nights in Oct 2025

10/10 Excellent

Jitka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 6 nights in Oct 2025

4/10 Poor

Danilsa

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service
THE ROOMS AIR CONDITIONER WAS NOT WORKING , THE PROPERTY SHOULD HAVE MORE MAINTENANCE SPECIALLY WHEN YOU TRAVEL WITH SMALL CHILDREN
Stayed 3 nights in Jul 2025

10/10 Excellent

LIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Reinaldo, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Since I’m a Expedia gold member we were told of the benefits we will get like free wine and discount at the spa, we good 20% off for the spa but the wine we didn’t get it until the very end of our stay after mentioning it a couple times, we never got it until we went one last time to the lobby and asked for it before checking out. Overall the stay was good! And the upgraded room was amazing!
Stayed 3 nights in Oct 2025

6/10 Okay

Sherrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Jerome, Elkton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Nair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Unforgettable Stay at Hyatt Ziva! From the moment we arrived, the service at Hyatt Ziva was absolutely outstanding — every staff member went above and beyond to make our experience special. The hotel itself is breathtakingly beautiful, with elegant architecture, pristine grounds, and stunning ocean views that make every corner picture-perfect. The food was exceptional — every meal felt like fine dining, with a wide variety of delicious options to suit all tastes. Whether it was breakfast by the beach or dinner at one of their specialty restaurants, everything was fresh, flavorful, and beautifully presented. Hyatt Ziva truly exceeded all expectations. It’s the perfect blend of luxury, comfort, and warm hospitality. I can’t wait to return!
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Khazrah

Liked: Cleanliness
Stayed 5 nights in Jul 2025

10/10 Excellent

Miky

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, very clean, just like the pictures. The food does not disappoint, great in every restaurant. Definitely worth it. Liquor is premium quality. Everything was great, definitely coming back!
Stayed 1 night in Sep 2025

10/10 Excellent

BRADFORD LOUIS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 2 nights in Sep 2025

10/10 Excellent

SUKHDEV

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean, out and inside the rooms
Stayed 4 nights in Sep 2025

10/10 Excellent

ROSARIO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is extremely friendly and accommodating. Great for family. They do misrepresent the number of available open restaurants during low season.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days and had a wonderful experience with my family here. It’s not too crowded or too big and the staff are wonderful. I had planned to propose on one of the evenings… plans got confused… and Flor the property manager stepped in to make it right. She and Karina in the Consierge helped me create a wonderful memory with my fiancé and I will always be grateful for this.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 3 days and had a wonderful experience with my family here. It’s not too crowded or too big and the staff are wonderful. I had planned to propose on one of the evenings… plans got confused… and Flor the property manager stepped in to make it right. She and Karina in the Consierge helped me create a wonderful memory with my fiancé and I will always be grateful for this.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ily

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place , also fun water park !
Stayed 4 nights in Sep 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is freaking Amazing & Awesome, best service Ever at a resort!!!!
Stayed 5 nights in Sep 2025

6/10 Okay

Milena

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
VIP service just awful they should change people who work for private Check in they don’t know what the service means . Food was just ok . Dirty ocean with tons of seaweed on the beach .
Stayed 7 nights in Sep 2025