- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and staff. Would definitely visit again
Stayed 8 nights in Aug 2019
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Excellence El Carmen - Adults Only All Inclusive
Star Rating
Information
Reviews
Excellent
1,197 reviews
Amenities
- Pool
- Free WiFi
- Breakfast included
- Free Parking
Map
Playas Uvero Alto, Punta Cana
What's nearby
- Sirenis Aquagames Water Park
- 4 min walk
- Macao Beach
- 19 min drive
- Hard Rock Golf Club at Cana Bay
- 24 min drive
- Punta Cana (PUJ-Punta Cana Intl.)
- 40 min drive
Choose dates to view prices
Book online or call:
1-844-709-7928Junior Suite - Pool View
Room Amenities
- Sleeps 3
- 2 Double Beds OR 1 King Bed
More detailsSuite Pool View
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsTerrace Suite With Plunge Pool
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsJunior Swim-up Suite - Pool View
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsJunior Suite - Ocean View
Room Amenities
- Ocean view
- Sleeps 2
- 1 King Bed
More detailsSuite With Private Pool & Garden - Pool View
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsTwo-Story Rooftop Terrace Suite With Plunge Pool - Pool View
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsExcellence Club Junior Suite - Ocean View -Club Lounge - Premium level
Room Amenities
- Ocean view
- Sleeps 2
- 1 King Bed
More detailsExcellence Club Honeymoon Swim-up Suite - Pool View- Club Lounge - Premium level
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsExcellence Club Two-Story Rooftop Terrace Plunge Pool-Club Lounge - Premium level
Room Amenities
- Ocean view
- Sleeps 2
- 1 King Bed
More detailsExcellence Club Beachfront Honeymoon Swim-up Suite - Ocean Front - Club Lounge - Premium level
Room Amenities
- Ocean view
- Sleeps 2
- 1 King Bed
More detailsExcellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Plunge Pool-Club Lounge-Premium level
Room Amenities
- Ocean view
- Sleeps 2
- 1 King Bed
More details
About this area
Punta Cana
Excellence El Carmen - Adults Only All Inclusive is located on the beach and in an area with good airport proximity and shopping. Macao Beach and Arena Gorda Beach reflect the area's natural beauty and area attractions include Downtown Punta Cana and Manati Park Bavaro. Our guests appreciate the property's quiet location.
What's nearby
- Sirenis Aquagames Water Park - 4 min walk
- Macao Beach - 19 min drive
- Hard Rock Golf Club at Cana Bay - 24 min drive
- Arena Gorda Beach - 28 min drive
- Iberostar Golf Course - 28 min drive
Getting around
- Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive
Restaurants
- Agave // Dress Code – Fine-dining restaurant offering Tex-Mex cuisine. Serves dinner daily.
- Basmati // Dress Code – Fine-dining restaurant offering Indian cuisine. Serves dinner daily.
- Chez Isabelle / DressCode – Fine-dining restaurant offering French cuisine. Serves dinner daily.
- The Grill // Dress Code – Steakhouse. Serves lunch and dinner daily.
- Flavor Market / DressCode – Fine-dining restaurant offering Spanish cuisine. Serves dinner daily.
About this property
All inclusive details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Bicycling
Fitness facilities
Tennis
Entertainment
Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties
Policies
Check-in
Check-in available 24 hours
Minimum check-in age - 18
Check-out
Check-out before noon
Children and extra beds
- Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pets
- Pets not allowed
Property payment types
Important information
Fees
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.
We should mention
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 17 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms.
Property is also known as
- Excellence El Carmen Adults All Inclusive Punta Cana
- Excellence El Carmen Adults All Inclusive
- Excellence El Carmen Adults Punta Cana
- Excellence El Carmen Adults
- Excellence El Carmen Adults Only All Inclusive
- Excellence El Carmen Adults Only All Inclusive Open 09/2016
- Excellence El Carmen Adults Only All Inclusive OPEN SEPT
- Excellence El Carmen Adults Hotel Punta Cana
- Excellence El Carmen Adults Hotel
- Excellence El Carmen Adults Punta Cana
- Punta Cana Excellence El Carmen - Adults Only Hotel
- Hotel Excellence El Carmen - Adults Only
- Excellence El Carmen - Adults Only Punta Cana
- Excellence El Carmen Adults Only All Inclusive Open 09/2016
- Excellence El Carmen Adults Only All Inclusive OPEN SEPT
- Excellence El Carmen Adults
- Excellence El Carmen Adults Only All Inclusive
- Excellence Carmen Punta Cana
- Excellence El Carmen Adults All Inclusive Hotel Punta Cana
- Excellence El Carmen Adults All Inclusive Hotel
- Excellence El Carmen Adults All Inclusive Punta Cana
- Excellence El Carmen Adults All Inclusive
- Excellence El Carmen - Adults Only All Inclusive Punta Cana
- Excellence El Carmen Adults Only All Inclusive
- Hotel Excellence El Carmen - Adults Only All Inclusive
- Excellence El Carmen - Adults Only All Inclusive Punta Cana
- Excellence El Carmen Adults Only All Inclusive
- Excellence El Carmen Adults Only
- Excellence El Carmen Adults Only All Inclusive Open 09/2016
- Excellence El Carmen Adults Only All Inclusive OPEN SEPT
- Excellence Carmen Inclusive
- Excellence El Carmen Adults Only All Inclusive Open 09/2016
- Excellence El Carmen Adults Only All Inclusive OPEN SEPT
- Excellence El Carmen Adults All Inclusive All-inclusive property
- Excellence El Carmen Adults All Inclusive Punta Cana
- Excellence El Carmen Adults All Inclusive
- Excellence El Carmen - Adults Only All Inclusive Punta Cana
- Excellence El Carmen Adults Only
- Excellence Carmen Inclusive
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Free valet parking
- Free extended parking
- Area shuttle (surcharge)
Food and drink
- Free buffet breakfast available daily 7 AM–10 AM
- All buffet and à la carte meals, snacks, and beverages included
- 12 restaurants and 1 coffee shop/café
- 4 poolside bars, 16 bars/lounges, 1 beach bar and 1 swim-up bar
- 24-hour room service
Things to do
- 23 outdoor pools
- Beach volleyball
- Beach yoga
- Fitness center
- Full-service spa
- Outdoor tennis court
- Pilates classes
- Scuba diving
- Shopping
- Snorkeling
- Steam room
- Tennis
- Volleyball
- Yoga classes
Family friendly
- 23 outdoor pools
- Dry cleaning service
Conveniences
- Free newspapers in lobby
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tennis lessons
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
- Spanish
Business services
- 1 meeting room
- Conference center
Outdoors
- BBQ grill(s)
- Beach loungers
- Beach umbrellas
- Beachfront location
- Free pool cabanas
- Garden
- Pool umbrellas
- Rooftop terrace
Spa
- 7 treatment rooms
- Aromatherapy
- Body scrubs
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Hydrotherapy
- Manicures and pedicures
- Massage - deep-tissue
- Massage - hot stone
- Massage - on the beach
- Massage - prenatal
- Massage - sports
- Massage - Swedish
- Massage/treatment rooms
- Outdoor treatment areas
- Sauna
- Spa open daily
- Spa tub
- Steam room
- Turkish bath/hammam
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Beach towels
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Free toiletries
- Jetted bathtub
- Rainfall showerhead
- Separate bathtub and shower
- Towels
Entertainment
- 46-inch LED TV
- Cable channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Free minibar
Outdoor space
- Furnished balcony or patio
More
- Free international calls
- Laptop-friendly workspace
- Phone
- Safe
- Separate sitting area
- Slippers
- Turndown service
Nearby things to do
Where to eat
- Agave // Dress Code – Fine-dining restaurant offering Tex-Mex cuisine. Serves dinner daily.
- Basmati // Dress Code – Fine-dining restaurant offering Indian cuisine. Serves dinner daily.
- Chez Isabelle / DressCode – Fine-dining restaurant offering French cuisine. Serves dinner daily.
- The Grill // Dress Code – Steakhouse. Serves lunch and dinner daily.
- Flavor Market / DressCode – Fine-dining restaurant offering Spanish cuisine. Serves dinner daily.
- Liked: Cleanliness
The property is beautiful, the rooms are all well located and close to a pool, bathroom, bar and restaurants. Loved our Oceanfront swim up room. Never seen anything has great as this room. Never had to wake up early to get a chair by the pool or beach.
Stayed 4 nights in Jul 2019
- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
The Excellence Group never disappoint me in Cancun. It is not worth to upgrade to Excellence VIP Club. The beach is full of outsider selling stuff. We hope hotel do something to improve this. All the staffs are nice but they need to smile more to customer. Thanks
Stayed 4 nights in Aug 2019
- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service
The property is beautiful and has all the right things in place. However most spaces aren’t used or staffed. And the staff (with few exceptions) are disinterested and inattentive.
Stayed 3 nights in Aug 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved our swim up pool! Everyone (the staff) was very friendly and willing to do anything to keep not just me and my husband, but all the guests happy. I loved everything about my stay, except the food. There are many food options, but 85% of it is pretty bland, and some of it tasted like it wasn't seasoned at all. However, room service menu was a little bit better executed.
Stayed 5 nights in Jul 2019