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Excellence El Carmen - Adults Only All Inclusive

Star Rating
5 out of 5

Information

Reviews

4.5 / 5Excellent
1,197 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Sirenis Aquagames Water Park
    4 min walk
  • Popular Location
    Macao Beach
    19 min drive
  • Popular Location
    Hard Rock Golf Club at Cana Bay
    24 min drive
  • Airport
    Punta Cana (PUJ-Punta Cana Intl.)
    40 min drive

Choose dates to view prices

Book online or call:

1-844-709-7928
  • Junior Suite - Pool View

    Room Amenities

    • Sleeps 3
    • 2 Double Beds OR 1 King Bed
    More details
  • Suite Pool View

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Terrace Suite With Plunge Pool

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Swim-up Suite - Pool View

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite - Ocean View

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite With Private Pool & Garden - Pool View

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Two-Story Rooftop Terrace Suite With Plunge Pool - Pool View

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Junior Suite - Ocean View -Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Honeymoon Swim-up Suite - Pool View- Club Lounge - Premium level

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Two-Story Rooftop Terrace Plunge Pool-Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Beachfront Honeymoon Swim-up Suite - Ocean Front - Club Lounge - Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details
  • Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Plunge Pool-Club Lounge-Premium level

    Room Amenities

    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Punta Cana

Excellence El Carmen - Adults Only All Inclusive is located on the beach and in an area with good airport proximity and shopping. Macao Beach and Arena Gorda Beach reflect the area's natural beauty and area attractions include Downtown Punta Cana and Manati Park Bavaro. Our guests appreciate the property's quiet location.

What's nearby

  • Popular Location
    Sirenis Aquagames Water Park - 4 min walk
  • Popular Location
    Macao Beach - 19 min drive
  • Popular Location
    Hard Rock Golf Club at Cana Bay - 24 min drive
  • Popular Location
    Arena Gorda Beach - 28 min drive
  • Popular Location
    Iberostar Golf Course - 28 min drive

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.) - 40 min drive

Restaurants

  • Agave // Dress Code – Fine-dining restaurant offering Tex-Mex cuisine. Serves dinner daily.
  • Basmati // Dress Code – Fine-dining restaurant offering Indian cuisine. Serves dinner daily.
  • Chez Isabelle / DressCode – Fine-dining restaurant offering French cuisine. Serves dinner daily.
  • The Grill // Dress Code – Steakhouse. Serves lunch and dinner daily.
  • Flavor Market / DressCode – Fine-dining restaurant offering Spanish cuisine. Serves dinner daily.

About this property

Excellence El Carmen - Adults Only All Inclusive

Catch some rays at the beach or spend the day relaxing at Excellence El Carmen - Adults Only All Inclusive's full-service spa. Then enjoy a meal at one of the property's 12 restaurants. All 492 rooms boast jetted tubs and offer free WiFi and free minibar items. Furnished balconies or patios and sitting areas are standard, as are LED TVs with cable channels.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Bicycling
Fitness facilities
Tennis
Entertainment
Onsite entertainment and activities
Access to onsite clubs
Onsite live performances
Theme parties

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

Mastercard
American Express
Visa

Important information

Fees

 

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests with service animals should contact this property in advance. Please contact the office using the information on the reservation confirmation received after booking.
No shows require payment in full, including taxes and service fee. For more details, please contact the property using the information on the reservation confirmation received after booking.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Children 17 years old and younger are not permitted at this property. Only registered guests are allowed in the guestrooms.

Property is also known as

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Free valet parking
  • Free extended parking
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • All buffet and à la carte meals, snacks, and beverages included
  • 12 restaurants and 1 coffee shop/café
  • 4 poolside bars, 16 bars/lounges, 1 beach bar and 1 swim-up bar
  • 24-hour room service

Things to do

  • 23 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness center
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 23 outdoor pools
  • Dry cleaning service

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 1 meeting room
  • Conference center

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Jetted bathtub
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 46-inch LED TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

Outdoor space

  • Furnished balcony or patio

More

  • Free international calls
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Nearby things to do

Where to eat

  • Agave // Dress Code – Fine-dining restaurant offering Tex-Mex cuisine. Serves dinner daily.
  • Basmati // Dress Code – Fine-dining restaurant offering Indian cuisine. Serves dinner daily.
  • Chez Isabelle / DressCode – Fine-dining restaurant offering French cuisine. Serves dinner daily.
  • The Grill // Dress Code – Steakhouse. Serves lunch and dinner daily.
  • Flavor Market / DressCode – Fine-dining restaurant offering Spanish cuisine. Serves dinner daily.
4.5

Excellent

5 - Excellent
816
4 - Good
243
3 - Okay
79
2 - Mediocre
35
1 - Poor
24
4.5
Cleanliness
4.6
Service and Staff
4.7
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and staff. Would definitely visit again

Stayed 8 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness

The property is beautiful, the rooms are all well located and close to a pool, bathroom, bar and restaurants. Loved our Oceanfront swim up room. Never seen anything has great as this room. Never had to wake up early to get a chair by the pool or beach.

Stayed 4 nights in Jul 2019

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities
  • Disliked: Staff & service

The Excellence Group never disappoint me in Cancun. It is not worth to upgrade to Excellence VIP Club. The beach is full of outsider selling stuff. We hope hotel do something to improve this. All the staffs are nice but they need to smile more to customer. Thanks

Stayed 4 nights in Aug 2019

3/5

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Staff & service

The property is beautiful and has all the right things in place. However most spaces aren’t used or staffed. And the staff (with few exceptions) are disinterested and inattentive.

Stayed 3 nights in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I absolutely loved our swim up pool! Everyone (the staff) was very friendly and willing to do anything to keep not just me and my husband, but all the guests happy. I loved everything about my stay, except the food. There are many food options, but 85% of it is pretty bland, and some of it tasted like it wasn't seasoned at all. However, room service menu was a little bit better executed.

Stayed 5 nights in Jul 2019

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