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Aparthotel

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH

3.5 star property

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Photo gallery for SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH

Aerial view
Indoor pool, 3 outdoor pools, pool umbrellas, sun loungers
Exterior
Breakfast, lunch, dinner and brunch served
Forest Doble | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
The current price is $167
$167 nightly
$167 total
Jul 1 - Jul 2

Explore the area

View in a map
Ruta Interbalnearia Km 118.5, Punta Ballena, Maldonado, 20003
  • Place, Laguna del Sauce
    ‪5 min walk‬
  • Place, Mansa Beach
    ‪28 min drive‬
  • Place, Enjoy Punta del Este Casino & Resort
    ‪38 min drive‬
  • Airport, Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.)
    ‪29 min drive‬

Room options

View all photos for 2-Bedroom Apartment Standard

In-room safe, individually decorated, individually furnished

2-Bedroom Apartment Standard

  • 839 sq ft
  • Sleeps 7
  • Free WiFi

View all photos for 2-Bedroom Apartment Superior

In-room safe, individually decorated, individually furnished

2-Bedroom Apartment Superior

  • 1087 sq ft
  • Sleeps 7
  • Free WiFi

View all photos for Forest Doble

Forest Doble | In-room safe, individually decorated, individually furnished

Forest Doble

  • Park view
  • 333 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Quadruple Room (Forest)

In-room safe, individually decorated, individually furnished

Quadruple Room (Forest)

  • Park view
  • 753 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Double Room (Royal)

Double Room (Royal) | In-room safe, individually decorated, individually furnished

Double Room (Royal)

  • Park view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room (Royal)

In-room safe, individually decorated, individually furnished

Quadruple Room (Royal)

  • Park view
  • 581 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Apartment Superior with Garden View

In-room safe, individually decorated, individually furnished

Apartment Superior with Garden View

  • Garden view
  • 409 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for FOREST LAGOON MONOAMBIENTE SUPERIOR

FOREST LAGOON MONOAMBIENTE SUPERIOR | Living area | 36-inch LCD TV with cable channels

FOREST LAGOON MONOAMBIENTE SUPERIOR

  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds
  • Free WiFi

View all photos for GREENPARK MONOAMBIENTE

In-room safe, individually decorated, individually furnished

GREENPARK MONOAMBIENTE

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for GREENPARK DOS AMBIENTES

In-room safe, individually decorated, individually furnished

GREENPARK DOS AMBIENTES

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for GREEPARK TRES AMBIENTES

In-room safe, individually decorated, individually furnished

GREEPARK TRES AMBIENTES

  • 947 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for FOREST SEXTUPLE

In-room safe, individually decorated, individually furnished

FOREST SEXTUPLE

  • 1238 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for ROYAL SEXTUPLE

ROYAL SEXTUPLE | In-room safe, individually decorated, individually furnished

ROYAL SEXTUPLE

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for GARDEN VIEW TRES AMBIENTES

GARDEN VIEW TRES AMBIENTES | In-room safe, individually decorated, individually furnished

GARDEN VIEW TRES AMBIENTES

  • Garden view
  • 1033 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for GARDEN VIEW CUATRO AMBIENTES

GARDEN VIEW CUATRO AMBIENTES | In-room safe, individually decorated, individually furnished

GARDEN VIEW CUATRO AMBIENTES

  • Garden view
  • 1238 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 2 Twin Beds and 2 Double Sofa Beds
  • Free WiFi

View all photos for CRYSTAL BOSQUE 2 AMBIENTES

CRYSTAL BOSQUE 2 AMBIENTES | In-room safe, individually decorated, individually furnished

CRYSTAL BOSQUE 2 AMBIENTES

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for CRYSTAL VIEW 3 AMBIENTES

CRYSTAL VIEW 3 AMBIENTES | In-room safe, individually decorated, individually furnished

CRYSTAL VIEW 3 AMBIENTES

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for CRYSTAL VIEW 4 AMBIENTES

CRYSTAL VIEW 4 AMBIENTES | In-room safe, individually decorated, individually furnished

CRYSTAL VIEW 4 AMBIENTES

  • 1227 sq ft
  • 3 bedrooms
  • Sleeps 8
  • 1 Double Bed, 4 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for CRYSTA VIEW 5 AMBIENTES

CRYSTA VIEW 5 AMBIENTES | In-room safe, individually decorated, individually furnished

CRYSTA VIEW 5 AMBIENTES

  • 1507 sq ft
  • 4 bedrooms
  • Sleeps 8
  • 1 Double Bed, 7 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for FOREST LAGOON MONOAMBIENTE

FOREST LAGOON MONOAMBIENTE | In-room safe, individually decorated, individually furnished

FOREST LAGOON MONOAMBIENTE

  • 517 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for FOREST LAGOON DOS AMBIENTES

FOREST LAGOON DOS AMBIENTES | In-room safe, individually decorated, individually furnished

FOREST LAGOON DOS AMBIENTES

  • 753 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Punta Ballena

With a stay at SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH, you'll be centrally located in Punta Ballena, within a 15-minute drive of Casa Pueblo and Mansa Beach. .This beach aparthotel is 11.3 mi (18.2 km) from Enjoy Punta del Este Casino & Resort and 0.1 mi (0.1 km) from Laguna del Sauce.
View more Aparthotels in Punta BallenaOpens in a new window

What's nearby

  • Laguna del Sauce - 5 min walk - 0.3 miles
  • Casa Pueblo - 21 min drive - 6.9 miles
  • Mansa Beach - 28 min drive - 10.8 miles
  • Enjoy Punta del Este Casino & Resort - 38 min drive - 14.2 miles
  • Brava Beach - 39 min drive - 15.6 miles

Getting around

  • Punta Del Este (PDP-Capitan Corbeta CA Curbelo Intl.) - 11 min drive

Restaurants

  • ‪ANCAP - ‬5 min drive
  • ‪Mansalva - ‬9 min drive
  • ‪Medio y Medio Restaurant - ‬7 min drive
  • ‪Parador Parada 31 Playa Mansa - ‬14 min drive
  • ‪Lobo suelto - ‬5 min drive

About this property

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH offers 305 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually furnished and decorated. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. 36-inch LCD televisions come with cable channels. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a waterslide, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Bethel has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 305 individually decorated guestrooms, featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bidets and hair dryers. Conveniences include phones, as well as safes and microwaves.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, outdoor tennis courts, and a waterslide. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite to eat at Kalhua, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Kalhua - This poolside restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Spa treatment rooms
  • Steam room
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Kalhua

Food and drink

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Room service (limited hours)
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Soap

Entertainment

  • 36-inch LCD TV with cable channels
  • Library
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Tile flooring in room
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Gift shop/newsstand
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a convention center
  • In an entertainment district
  • In the city center
  • Near the airport
  • Near the boardwalk/promenade
  • Near the ocean

Things to do

  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free supervised activities for children
  • Gym
  • Hiking/biking trails
  • Horseback riding/rentals
  • Racquetball/squash
  • Tennis lessons
  • Volleyball
  • Waterslide
  • Yoga classes
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkeling nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 305 units
  • Access via exterior corridors
  • Banquet hall
  • Bicycle rentals
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Uruguay Value-Added Tax (VAT) at 10%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Uruguay. Note if you are a resident of Uruguay and your stay is between 15 November to the day after Easter you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests are required to purchase a wristband to access the private beach.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Solanas Punta Este Spa
Solanas Punta Este Spa & Resort
Solanas Spa & Resort
Solanas Punta Este Spa Resort Punta Ballena
Solanas Punta Este Spa Resort
Solanas Punta Este Spa Punta Ballena
Solanas Punta del Este Spa Resort
Solanas Punta Este & Crystal
Solanas Punta del Este Spa Resort
SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Aparthotel
SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Punta Ballena
SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Aparthotel Punta Ballena

SOLANAS PUNTA DEL ESTE & CRYSTAL BEACH Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 75 reviews
Rating 8 - Good. 36 out of 75 reviews
Rating 6 - Okay. 14 out of 75 reviews
Rating 4 - Poor. 6 out of 75 reviews
Rating 2 - Terrible. 2 out of 75 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

8.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Genifer

Liked: Cleanliness, room comfort, communication
Tivemos necessidade de troca de apto e a recepção atendeu com presteza e atenção.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, room comfort, communication

Solanas Setiembre

Todo ok! Establecimiento muy organizado e higiénico Un poco chico nuestra habitacion.
Stayed 2 nights in Sep 2021
Verified

8/10 Good

LUIS EDUARDO

Liked: Cleanliness, room comfort, communication

Grata sorpresa

Disfrutamos mucho de las instalaciones. Personal muy amable y atento. Entorno inmejorable
Stayed 8 nights in Jan 2021
Verified

8/10 Good

Paula

Liked: Cleanliness, room comfort

Esperaba mas

Nos pasó que tuvimos que ir 3 veces a recepción porque las tarjetas no abrían la puerta de la habitación. Además se rompió la cisterna del baño. Por el COVID 19 había que hacer reserva de todo tipo de actividad, desde lo más mínimo y no fue comunicado al momento de hacer la reserva. Cuando llegamos a la habitación de la reserva no habían hecho la habitación 😒
Stayed 2 nights in Nov 2020
Verified

6/10 Okay

Veronica

Liked: Room comfort
Muy lindo el parque. La habitación cómoda. La limpieza está bien. No cuentan adentro con un almacén o supermercado para comprar comida, hay que salir fuera del predio en frente y el restaurante es limitado en horario y opciones y hay que reservar con tiempo. La piscina climatizada cerrada hay que reservar. Para entrar a la crystal beach hay que pagar una tarifa aparte.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service
Cuando llegué la habitación que recibí era muy mala, apenas entraba en la ducha. Pero la amabilidad y el profesionalismo de su personal me soluciono al otro día este inconveniente cambiándome de habitación pero pagando un plus de 25 dólares. Recién al cambiarme disfrute mi estadia
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Muy buenas las instalaciones
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las piscinas y el lago son preciosos. La comida de los restaurantes podría mejorar.
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto la infraestructura y la cena de Año Nuevo No me gusto la atención de la recepción y la música de la alberca
Stayed 5 nights in Dec 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar tranquilo y seguro, buena atencion del personal, faltan lugares donde tomar cafe y atencion por problemas basicos de automotores,( asistencia por falta de bateria) , el resto muy bueno y recomendable.
Stayed 6 nights in Dec 2018
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en solanas.

Todo muy bueno. Disfrutando en familia y con adolescentes.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Hector

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Faltó aclarar que en el día feriado no habían servicios como limpieza y desayuno.
Stayed 2 nights in Dec 2017
Verified

8/10 Good

Sebastian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Excelente complejo pero patética organización

El complejo es excelente, tiene todo lo que se necesita para no salir del mismo (piscinas, playa, restaurante, juegos para niños), pero la organización es malísima. Me alojé en el Greenpark, uno de los sectores de Solanas pero parece ser "semi-independiente".Por ejemplo, las tarjetas de toallas que te dan en Greenpark no sirven para Solanas y viceversa. Si la reserva la haces a través de Solanas, tenes que ir a la recepción de ellos primero a hacer el check-in y después a la de Greenpark a que te den las llaves de la habitación. Lo mismo con el check-out. Además dentro de greenpark, algo que me pareció de muy mala organización, es que cada torre pertenece a un sector ahí dentro por lo que las tarjetas de toallas que te dan no las podes canjear en cualquiera de las piscinas, solo la que te corresponde. Podrían unificar esto así no tenes que ir de piscina en piscina viendo cual te corresponde, si es un único sector dentro de Solanas. Por último, la playa de Solanas el domingo estaba CERRADA!!! A quién se le ocurre cerrar la playa un domingo??? Con el calor que hacía y la cantidad de gente que había, podrían abrirla en los últimos días de la temporada baja antes que llegue la alta (que imagino sí está abierta). SI VAN, VAYAN CON PACIENCIA!! ahhh y con auto, porque todas las distancias son relativamente lejos.
Stayed 1 night in Nov 2017
Verified

4/10 Poor

Juan

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Beautiful resort, poor services

Stayed Saturday to Monday. Poor check in, very slow, staff appeared to lack interest in customers. An hour to get a room. On Sunday WiFi not available in our room all day. No solution given. In the early evening,no hot water. Callling to request help, we were told our building was not having hot water until Monday. Nobody informed us, maintenance never appeared and no solution given. PdelE has many options. Why bother returning to Solanas?
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenas instalaciones, malos horario de checkin/out

Todo muy bien, una lastima los horarios de checkin (16 hs) y Checkout (10 hs) , donde a pesar de no haber mucha gente, exigen que se respeten en forma estricta.
Verified

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel con muy buenos servicios para chicos

todo fue espectacular, el único inconveniente es que el papel higiénico no te lo da la gente de limpieza de las habitacion, sino que lo tenes que pedir en recepción y tardaron 48 hs en traerlo.
Verified

6/10 Okay

lizandra

Disliked: Room comfort

Péssimo quarto! Resort razoável.

Fizemos a reserva baseado em fotos só hotéis.com, porem as fotos se referem as unidades forrest e green park, mas o quarto da reserva sai como royalmar...só descobrimos isso quando chegamos no quarto década de 80, apertado, com azulejos quebrados e no qual o Wi-Fi não funciona! Horrível! Fuja do roylamar! O resort é bom, praia artificial bem arrumada, boas piscinas e academia razoável, mas royalmar, nem pensar!
Verified

8/10 Good

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La cabaña que me tocó no tenía buena presión de agua la ducha
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, room comfort

Nice Option For Area

Nice option for the need to be in the area. The accommodations were sufficient. The restaurant was a highlight. The staff was quite friendly and we really appreciated their attentiveness. The resort is a 20 minute drive to Punta del Este. We spent a considerable amount of time there.
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It appears that this "hotel" is undergoing some construction and renovations and may be improved once the lagoon and other updates are completed. Until then, I would not recommend staying here.
Verified

6/10 Okay

Jane m

Liked: Staff & service
Disliked: Property conditions & facilities
First thing the key didn't work in the lock, the toilet didn't flush and that was after they asked me to pay again. Then they wanted my receipt sent to me. This seems like a destination resort because there isn't much around. Taxi cabs are very expensive. The restaurant had very limited hours. The gentleman at the front desk was very patient and helpful as I don't speak Spanish
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendable

Excelente todo. La atención fue muy cálida por parte de todo el personal. Lo único que si se va en invierno hay que pedir estufa para el baño sobretodo si se va con niños porque no hay calefacción en el baño. Tienen un buenm mantenimiento de las instalaciones. Es un lugar recomendable.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermoso

Muy bien, recomendable para descansar
Verified

8/10 Good

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacaciones en familia

El hotel es muy cómodo y todo el complejo es muy completo.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

HERMOSO LUGAR LAMENTABLE ESTADO HOTEL 4 ESTRELLADO

HERMOSO TODO EL ENTORNO SOBRE TODO PARA LOS CHICOS, LAMENTABLE LA ATENCION, ESTADO DEL HOTEL, COORDINACION DE LAS ACTIVIDADES, UNA MESA DE PING PON PARA TODO EL COMPLEJO, NADA EN LA PLAYA, NI BAÑO, NI NADA, BAR DE LA PISCINA VERGUENZA. LASTIMA DA PARA MUCHO MAS. LOS CHICOS CON LAS ACTIVIDADES PAGAS LA PASAN BIEN, SE QUEDO EN EL TIEMPO Y LO MALO ES QUE LO QUE VENDEN NUEVO TIENE LOS MISMOS SERVICIOS Y ACTIVIDADES... LAMENTABLE