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Hostal Hielo Sur

3.0 star property

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Photo gallery for Hostal Hielo Sur

Standard Room | In-room safe, free WiFi, bed sheets
Restaurant
Front of property - evening/night
Free daily continental breakfast
Hallway

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
The current price is $68
$68 nightly
$68 total
Jun 13 - Jun 14

Explore the area

View in a map
Avenida Espana, 247, Punta Arenas, 6212557
  • Place, Punta Arenas Cemetery
    ‪10 min walk‬
  • Place, Monumento al Ovejero
    ‪12 min walk‬
  • Place, Palacio Sara Braun
    ‪15 min walk‬
  • Airport, Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

In-room safe, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | In-room safe, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, free WiFi, bed sheets

Standard Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Family Quadruple Room

In-room safe, free WiFi, bed sheets

Family Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room, Multiple Beds

Standard Quadruple Room, Multiple Beds | In-room safe, free WiFi, bed sheets

Standard Quadruple Room, Multiple Beds

  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • 269 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, free WiFi, bed sheets

Superior Triple Room

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Similar properties

Double Room | In-room safe, free WiFi
Hostal Cordillera
Punta Arenas
  • Breakfast included
  • Parking included
  • Free WiFi
  • Business services
3.9 out of 5, Good, 83 reviews
$76 nightly
The price is $76
Jun 13 - Jun 14
Hostal Cordillera

About the neighborhood

Punta Arenas

With a stay at Hostal Hielo Sur in Punta Arenas, you'll be within a 10-minute walk of Maggiorino Borgatello Museum and Santuario Maria Auxiliadora. .This hostal is 0.5 mi (0.9 km) from Punta Arenas Cemetery and 0.6 mi (0.9 km) from Cementerio Municipal.

What's nearby

  • Punta Arenas Cemetery - 10 min walk - 0.6 miles
  • Monumento al Ovejero - 12 min walk - 0.7 miles
  • Cerro la Cruz Viewpoint - 14 min walk - 0.8 miles
  • Palacio Sara Braun - 15 min walk - 0.8 miles
  • Plaza Munoz Gamero - 17 min walk - 0.9 miles

Getting around

  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 29 min drive

Restaurants

  • ‪Entre Ollas Y Sartenes - ‬7 min walk
  • ‪La Mona Crespa - ‬7 min walk
  • ‪Pizzeria Viale - ‬10 min walk
  • ‪Café Cirano - ‬6 min walk
  • ‪Dino's Pizza - ‬9 min walk

About this property

Hostal Hielo Sur

Hostal Hielo Sur offers 12 accommodations with safes and hair dryers. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Punta Arenas hostal provides complimentary wireless Internet access. Housekeeping is provided daily.

Stay in one of 12 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at the restaurant, or stay in and take advantage of the hostal's room service (during limited hours). A complimentary continental breakfast is served daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast each morning.
Hostal Hielo Sur has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher

Property is also known as

Hostal Hielo Sur Punta Arenas
Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal
Hostal Hielo Sur Punta Arenas
Hostal Hielo Sur Hostal Punta Arenas

Hostal Hielo Sur Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 39 reviews
Rating 8 - Good. 13 out of 39 reviews
Rating 6 - Okay. 8 out of 39 reviews
Rating 4 - Poor. 2 out of 39 reviews
Rating 2 - Terrible. 5 out of 39 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our time in time lovely hostel😊
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal Hielo Sur was a great place for a night! Breakfast was AMAZING. Would recommend sleeping with ear plugs but otherwise would stay again :)
Stayed 1 night in Mar 2024
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
For the price you really can't beat it. About 20 min drive from the airport and 15 min walk to city center. Quant and cozy spot.
Verified

6/10 Okay

Francis

Liked: Staff & service, amenities, property conditions & facilities
Very noisy, rooms extrememly small and old spring mattress inconfortable. Staff is good and breakfast decent
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for our needs

Easy to store luggage for extra time. walking distance to town.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

roque

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean! Breakfast included. We love it.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Gaetan

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast. Clean rooms.7500cl for laundry.The wifi doesn't reach room 5. Street a bit noisy
Verified

2/10 Terrible

Margot

Disliked: Cleanliness, staff & service, property conditions & facilities
I paid the hotel but when I arrived at the hostal I paid again the rate. I dont know what happen! May you gave some number how I can talk? Thanks
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Russ

Disliked: Staff & service, property conditions & facilities

Basic not quaint or cozy

Wouldn't recommend. Room was clean but bathroom had mildew. Cramped room and very tiny bathroom. On a main road, can hear every car go by even in the back room. Maybe take your chances on another property in this price range.
Stayed 2 nights in Feb 2023
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here.

This place is terrible. Tge front door is always locked with no way in if no one is at the front desk. We had to wait 15+ minutes multiple times. No one speak English. The rooms were filthy. Stained sheets. Hair on covers. The food was also horrible. Hard rock bread. Not allergy conscious.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Leticia

Disliked: Staff & service, property conditions & facilities, room comfort

Muy malo

Muy mala atención, nunca me dieron mi cambio y segun la chica de recepción no se quien cerro la tarifa a 60 dls.
Stayed 1 night in Jan 2025
Verified

8/10 Good

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hostal

Bien, en líneas fenerales
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Rodolfo

Liked: Property conditions & facilities

Detalles a solucionar

Un hostal muy lindo, la habitación que me tocó tenía un tragaluz muuuy grande y no tenía forma de taparlo para evitar la entrada de luz y poder descansar bien, tenía mucha filtración del viento y por ende entro un poco de tierra
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Irma

Liked: Cleanliness, property conditions & facilities, room comfort

Bien, pero podría ser mejor

No estaban atentos a recibir pasajeros y nos quedamos fuera por mas de 30 minutos para poder ingresar. El resto bien. Pero podria mejorar ofreciendo agua caliente de libre disponibilidad por ejemplo para un té.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities

Buena opción.

De la limpieza nada que decir.... muy buena. Lo que falta es quizás tener en la habitación un mueble y en el baño también. La habitación no tenía dónde poner ciertas cosas, considerando que nosotros fuimos por 6 noches. El closet sólo tiene para colgar ropa, entonces falta una repisa o un mueble adicional. El otro problema que tuve fue que el día 31 consulté si había problemas con el horario de regreso y me indicaron que ninguno, pero al volver al hostal, eran las 3 de la mañana y costó mucho para que nos abrieran, sin mencionar que la persona que lo hizo, fue bien desagradable. Nosotros pasamos las 00 hrs. con familiares, por lo tanto por eso llegamos a esa hora. Me pareció mal, porque en la página dicen que están atendiendo 24/7. No fue la forma. La atención de los otros días, fabulosa.
Stayed 6 nights in Dec 2021
Verified

10/10 Excellent

Benita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El equipo muy profesional y excelente servicio.
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

Sergio Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Foi muito bom, atrasamos a viagem 6 horas e mesmo assim o quarto errava disponível.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio y desayuno. La limpieza muy buena también. Un poco ruidosa la habitación cerca de la recepción por la mañana pero en general es recomendable
Stayed 1 night in Mar 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Not trustworthy hotel不守信用的西羅蘇爾青年旅舍

飯店業者承諾的收費竟然在我們旅行過兩天就又多收費用,email也不回覆,服務態度讓人難以忍受,讓我們的旅行非常掃興,不想吃虧的旅客千萬別在這裡住宿. The hotel staff promised the charge when we checked in, but after we leave the hotel several days later, they charge additionally to our credit card. There is no reply to our email, which makes people very frustrated and disappointed at this kind of service. We would never recommend people to use this hotel in their travel.
Stayed 2 nights in Jan 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice. They had a blow dryer in the bathroom which was awesome
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Bom para passar a noite

Bom hostel para pernoitar no caminho para torres de paine.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Angelo

Disliked: Staff & service, property conditions & facilities, room comfort

Bof, mais vraiement bof

Hôtel vetuste presque délabré avec des chambres au comfort ridicule Ok pour une nuit. Plus c'est suicidaire Le personnel est très gentil et Punta Arenas vaux la peine.....
Stayed 1 night in Nov 2017
Verified

10/10 Excellent

Whitney

Stayed 1 night in Dec 2025
Verified

6/10 Okay

Josinaldo

Stayed 8 nights in Dec 2024
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024