With a stay at Hotel Volcano, you'll be centrally located in Puerto Villamil, steps from Galápagos National Park and 4 minutes by foot from Puerto Villamil Beach. .This hotel is 0.9 mi (1.4 km) from Concha de Perla Nature Park and 0.9 mi (1.4 km) from El Embarcadero Pier.
What's nearby
Galápagos National Park - 1 min walk - 0.0 miles
Puerto Villamil Beach - 3 min walk - 0.2 miles
El Embarcadero Pier - 4 min drive - 1.2 miles
Posada de Flamengos - 4 min drive - 1.2 miles
Concha de Perla Nature Park - 8 min drive - 1.4 miles
Getting around
José de Villamil Airport (IBB) - 13 min drive
Restaurants
Hornados Albita - 5 min walk
Pan & Vino - 1 min walk
Zaroa - 11 min walk
Gracias Madre - 2 min walk
Pink Iguana Bar - 1 min walk
About this property
Hotel Volcano
Hotel Volcano offers 10 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Memory foam beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads. Hypo-allergenic bedding and irons/ironing boards can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.
Make yourself at home in one of the 10 air-conditioned guestrooms. Your memory foam bed comes with down comforters and premium bedding. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served daily from 7 AM to 9 AM.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
A complimentary full breakfast is served each morning between 7 AM and 9 AM. A complimentary manager's reception is offered each day.
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Ferry terminal shuttle (surcharge)
Food and drink
Free full breakfast available daily 7:00 AM to 9:00 AM
Coffee and tea in common areas
Couples/private dining
Free daily manager's reception
Things to do
Bicycle rentals
Books
Family friendly
Art supplies
In-room crib
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Tour and ticket assistance
Outdoors
Beach towels
Terrace
Spa
Deep-tissue massages
Sports massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
No elevator
More
1 building
3 floors
At least 80% organic food
Built in 1997
Communal living room
Comprehensive food waste policy
Eco-friendly cleaning products used
Local artist showcase
Locally sourced food prioritized
Locally-owned and organized tours and activities
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Traditional architecture
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Food and drink
Champagne service
More
Air conditioning
Cleaning products are eco-friendly
Desk
Iron/ironing board on request
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: 6:30 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 25 per person (one-way)
Airport shuttle fee per child: USD 25 (one-way), (from 6 to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Volcano Puerto Villamil
Volcano Puerto Villamil
Hotel Volcano Hotel
Hotel Volcano Puerto Villamil
Hotel Volcano Hotel Puerto Villamil
Hotel Volcano Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Amazing staff with great ocean views! I would absolutely stay here again. The staff continually went above and beyond making our stay beyond expectations.
The perfect place to stay. The location was great, the room was clean and tidy. The petiole was super friendly, helpful and he lot of good tips. The breakfast was also good
Shower does not drain, mold in shower. Insects and water in room due to poor windows. Wifi was poor but the staff fixed that, the breakfast was excellent. The staff were helpful when you can find them.
We were greeted with a welcome drink and lovely service. The staff was kind, helpful whenever we needed them, and welcoming. A very peaceful island! We could hear the ocean waves from our room
Very clean hotel, spacious rooms, decent bathrooms with shower. Our rooms on the third floor overlooked street below and had great view of the ocean. There is a nice common patio on the second floor. Made-to-order breakfast was included. In center of town, near all tour meeting spots, restaurants etc. Good value.
Hotel Volcano is in a great location close to shopping, food, and the beach. We had a lovely stay here and the included breakfast was great. We had some difficulty booking from outside the country though. Even through I booked through hotels.com, they made me call and pay with my card by phone which I didn’t feel comfortable with. In the end everything worked out but I booked through hotels.com to avoid putting my card info out there.
Great stay and friendly staff however I did have one hiccup. I got the correct charge on my credit card for three nights, but also have an extra $60 charge that I don’t.understand where it came from. Tried contacting them via email and have not heard back.
Matthew
Stayed 3 nights in Jul 2022
Verified review
6/10 Okay
Benjamin
May 21, 2025
Liked: Cleanliness
Disliked: Amenities
They “upgraded” us to their beachfront property down the road which was nice - upon arrival we paid & they ended up charging one card and pre authorizing another card, when then they also charged - so we’ve double paid & been over a week and haven’t got our money back. So pay on Expedia before if you can because they don’t seem to know how to work their machines.
Bien situé, grande chambre avec belle vue, bon déjeuner. Les employés étaient gentils et serviables mais ils étaient peu présents. Il est rare de voir quelqu’un à la réception.
This is a very nice hotel which is conveniently located to restaurants and shops as while as the beach.
The air conditioning was a plus for very hot days, but the windows and beach views were wonderful.
The staff was very helpful and friendly.
We would highly recommend this hotel and would definitely return.
Receptionist, Elizabeth, was amazing. They offered cool towels & juice upon arrival. Room was very clean, quiet, good a/c. Free breakfast included everyday, they even packed a to-go breakfast on our last day as we left before breakfast started. Good location within walking distance to everything.
Wonderful, warm welcome by Sofia, who gave us good tips and helped with some special requests. Less impressed by the boy at reception the day after, who scolded us for using their cold towels to freshen up. Room well appointed but noisy from the cooling units outside our window. Overall was expecting more for the price paid (90$)
Virkelig venlig og god service. Vi fik fx lov til at have al bagage stående OG lov til at bruge hotellets håndklæder, bade- og opholdsfaciliteter efter checkout, så vi kunne snorkle på stranden.
The view was incredible, and the reception and kitchen staff were so helpful and friendly and polite. The rooms are as lovely as they look in the management pictures. And the location is good too!!