A stay at Balai Princesa places you in the heart of Puerto Princesa, within a 5-minute drive of Robinsons Place Palawan and SM City Puerto Princesa. .This spa hotel is 1.5 mi (2.5 km) from Mendoza Park and 1.6 mi (2.6 km) from Palawan Heritage Center.
What's nearby
Robinsons Place Palawan - 5 min drive - 1.1 miles
SM City Puerto Princesa - 5 min drive - 1.6 miles
NCCC Mall Palawan - 6 min drive - 1.8 miles
Puerto Princesa City Baywalk - 7 min drive - 2.2 miles
Hartman Beach - 11 min drive - 2.6 miles
Getting around
Puerto Princesa Airport (PPS) - 5 min drive
Restaurants
McDonald's - 12 min walk
Miss Tea - 12 min walk
OurTable Coffee Shop - 12 min walk
Elmers Pares Plaza - 11 min walk
A&A Plaza Hotel - 12 min walk
About this property
Balai Princesa
Balai Princesa offers 5 air-conditioned accommodations with bathrobes and slippers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Recreational amenities at the hotel include a hot tub and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Balai Spa. Services include massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Make yourself at home in one of the 5 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include a turndown service and in-room massages, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a hot tub and a sauna. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy a meal at Lilim Cafe' or snacks in the hotel's coffee shop/cafe. A complimentary cooked-to-order breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour front desk and coffee/tea in a common area. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary cooked-to-order breakfast is served each morning between 6:00 AM and 10:00 AM.
Lilim Cafe' - Onsite café. Guests can enjoy drinks at the bar.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour free roundtrip airport shuttle on request
Free self parking on site
Limited onsite self parking
Food and drink
Free cooked-to-order breakfast available daily 6:00 AM to 10:00 AM
A coffee shop/cafe
Coffee and tea in common areas
Restaurants on site
Lilim Cafe'
Things to do
Full-service spa
Hot tub
Sauna
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Meeting room
Outdoors
Garden
Full-service spa
Hot tub
In-room massages
Reflexology
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathrobes
Bidet
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Toothbrush and toothpaste
Towels provided
More
Air conditioning
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: PHP 2000.0 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
We should mention
This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Balai Princesa Hotel
Hotel Balai Princesa Puerto Princesa
Puerto Princesa Balai Princesa Hotel
Hotel Balai Princesa
Balai Princesa Puerto Princesa
Balai Princesa Palawan Island/Puerto Princesa
Balai Hotel
Balai
Balai Princesa Hotel
Balai Princesa Puerto Princesa
Balai Princesa Hotel Puerto Princesa
Balai Princesa Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 66 out of 89 reviews
10 - Excellent
66
Rating 8 - Good. 14 out of 89 reviews
8 - Good
14
Rating 6 - Okay. 6 out of 89 reviews
6 - Okay
6
Rating 4 - Poor. 2 out of 89 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 89 reviews
2 - Terrible
1
9.4/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
Reviews
6/10 Okay
Donald
Jan 18, 2026
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean but no TV or WiFi. Staff were nice and helpful. Cafe restaurant was very good.
The staff were very warm and welcoming, whenever we had a request such as getting a tuck tuck or a taxi , laundry, prepared breakfast (we’re leaving before the cafe opened) they immediately fulfilled the request with a smile. It is a boutique hotel about is small, but very charming. The room was spacious and the air conditioning was on all day so when we returned the room was nice and cool. The only thing that we found as a problem was the water pressure in the shower, but it has been the same issue throughout the islands. It is a little distance from restaurants and the city center, but a tuck tuck is always nearby and it is very economical to get to different places.
Rosa
Stayed 2 nights in Jan 2026
8/10 Good
Federico T
Traveled with family
Jan 13, 2026
Liked: Cleanliness, amenities
Disliked: Staff & service
Balai Princesa is an excellent, simple and small facility but short changed by a staff who were either new or incompetent - perhaps because we arrived at night with the night crew who did not explain much about the facility has to offer! The day crew however were excellent and knowledgeable!
Off the main road for a quiet stay. Comfortable spacious 2 bed room. We much appreciated the included breakfast and the airport transfer! Staff was very attentive,we went out for dinner they were kind to be waiting for us on our return.
The staff was very welcoming and the property was very clean. The hotel is located near a Robinson’s Mall, which was great because we were able to take a tricycle to get some dinner.
Balai is stunning and clean, I stayed here as a way to unwind after a 2 week trip and it was absolutely the right decision. Balai gives a chance to unwind alone and everything is preplanned once you ask, for instance, the sauna and spa is booked an hour at a time so no one needs to share.
The amenities offered in the rooms are excellent. The facilities are clean and nothing suggested is too much. The food options were good too.
Highly recommend for a retreat type feel.
Wonderful quiet hotel, great customer service. The ambience of the hotel is very zen and peaceful. Recommend having the Bali massage, probably the best massage I’ve ever had. Thank you again Bali princesa I will be back :))
Staff was nice. Room was comfortable.
Had the best massage ever.
Monica
Stayed 1 night in Jan 2025
2/10 Terrible
Karen
Traveled with family
Jan 9, 2025
No hot water for the whole stay.
Staff arent very helpful with regards to “tourists” asking/inquiring about the city or town and where to avail such services pr fees i.e Environmental service.
No TV in the room.
Will not go back and not recommend this place