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Viva Heavens by Wyndham, A Trademark Resort

4.0 star property

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Photo gallery for Viva Heavens by Wyndham, A Trademark Resort

A beach with rows of white lounge chairs and palm trees, a wooden deck, and a view of the ocean.
Property video
A spacious restaurant with high ceilings, wooden beams, and a central bar area. Tables are set with white tablecloths and chairs.
A beachside resort with rows of white lounge chairs and umbrellas, palm trees, and a wooden deck.
A spacious lobby with a reception desk, seating area, and a central round table.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
The current price is $299
$233 nightly
$299 total
Total with taxes and fees
Aug 24 - Aug 25

Explore the area

View in a map
Playa Dorada Complex, Puerto Plata, 570000
  • Place, Playa Dorada Golf Course
    ‪1 min walk‬
  • Place, Playa Dorada
    ‪1 min drive‬
  • Place, Mount Isabel de Torres
    ‪6 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪29 min drive‬

Room options

View all photos for Room Superior

Minibar, in-room safe, laptop workspace, blackout drapes

Room Superior

9.0 out of 10
Wonderful
(2 reviews)
  • 419 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds
  • Free WiFi

View all photos for Room Junior

Minibar, in-room safe, laptop workspace, blackout drapes

Room Junior

  • 527 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Double Beds
  • Free WiFi

View all photos for Bliss 1 king size bed, non-smoking

A hotel room with a large bed, two bedside lamps, a nightstand with a phone and a lamp, and a wall-mounted vent.

Bliss 1 king size bed, non-smoking

7.8 out of 10
Good
(8 reviews)
  • Garden view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nirvana 1 King Bed

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Nirvana 2 queen size beds, non-smoking.

A hotel room with two beds, a balcony with chairs, and a view of the outside.

Nirvana 2 queen size beds, non-smoking.

8.0 out of 10
Very good
(39 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Amnesia 1 king size bed, non-smoking

A modern hotel room with a bed, a sofa, a dining table, and a balcony with chairs.

Amnesia 1 king size bed, non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Amnesia 2 queen size beds, non-smoking

A hotel room with two beds, a TV, a sofa, and a balcony with a view of greenery.

Amnesia 2 queen size beds, non-smoking

7.6 out of 10
Good
(9 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Nirvana 1 king size bed, handicapped accessible, non-smoking

A modern hotel room with a large bed, bedside lamps, a desk, and a TV.

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for All Together, Non-Smoking

A hotel room with a large bed, a bedside table with a lamp, a TV mounted on the wall, and a window with curtains.

All Together, Non-Smoking

  • Garden view
  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds
  • Free WiFi

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About the neighborhood

Puerto Plata

With a stay at Viva Heavens by Wyndham, A Trademark Resort in Puerto Plata (Playa Dorada), you'll be a 1-minute drive from Playa Dorada Golf Course and 6 minutes from Lorilar Ranch. .This all-inclusive property is 4.3 mi (6.8 km) from Amber Museum.
View more Resorts in Puerto PlataOpens in a new window

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 1 min drive - 0.2 miles
  • Mount Isabel de Torres - 6 min drive - 1.9 miles
  • Embassy of the United States Dominican Republic - 17 min drive - 4.6 miles
  • Ocean World Adventure Park - 33 min drive - 9.2 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪Restorant Italiani Sapore Di Mare - Gran Ventana Resort - ‬4 min walk
  • ‪Iberostar Costa Dorada Lobby Bar - ‬3 min drive
  • ‪La Tarappa - ‬1 min walk
  • ‪Le Petit Francois - ‬3 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Viva Heavens by Wyndham, A Trademark Resort

Viva Heavens by Wyndham, A Trademark Resort offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Puerto Plata property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 180 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a fitness center. This property also features complimentary wireless internet access, concierge services, and a hair salon.
Enjoy international cuisine at V Kitchen, one of the property's many dining establishments, which include 5 restaurants and a coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Blend - This restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 5 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Boat tours
  • Fitness classes
  • Gym
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Rowing/canoeing
  • Sailing
  • Snorkeling

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Built in 2015
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Renovations and closures

The property will be renovating from August 31 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Viva Heavens by Wyndham, A Trademark Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 391 out of 1005 reviews
Rating 8 - Good. 260 out of 1005 reviews
Rating 6 - Okay. 166 out of 1005 reviews
Rating 4 - Poor. 88 out of 1005 reviews
Rating 2 - Terrible. 100 out of 1005 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jermane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value overall.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Alfonso

Liked: Staff & service
There was a river next to the resort needs to be cleaned and maintained people love nature and wildlife
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievably staff. Good ac. Bar was good.
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

LaKeia Blake

Liked: Cleanliness, staff & service, amenities
The property was beautiful and I had a wonderful time. The only bad thing was the lingering cats in the front lobby and in the stairwells.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Rebecca Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet was the same night after night and none of the food had enough flavor. My son and I added salt to pizza! The other restaurants which you had to reserve were much better. Also no elevator, so we had to walk up to our third floor room. The room was very spacious and nice. The staff was very helpful. It is also a little walk to the beach.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Luis

Liked: Cleanliness, staff & service
The specialty restaurants for dinner are excellent; however, the buffet restaurant for breakfast/lunch/dinner is not the best, although you can find something good to eat (not a lot of variety.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Jovanka

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
This resort was truly amazing! Great entertainment, great food, great rooms and overall great service. I definitely recommend it to everyone.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort is not as big as I was expected, but it was pretty decent and really good.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The condition of rooms was not perfect. We had a room with an extremely loud air conditioner, the sliding patio doors were hard to operate. The rooms were spacious, lucking an extra dresser
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Will return for sure.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay! The rooms were clean and the housekeeping was fantastic! The buffet was good and the alacarte restaurants were also good. Make sure you set up your reservations early. We appreciated the smaller resort size and the very personable staff. Will definitely stay again!
Stayed 6 nights in Dec 2025
Verified review

8/10 Good

Ethan Nessim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family resort
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, amenities
Great shows!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

wilson

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great staff , amenities , food . Just some thigs of the resort has to updated. More cams and vigilance.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Alexandria

Liked: Cleanliness, amenities, property conditions & facilities
Love love this resort I am definitely coming back to enjoy another vacation!
Stayed 7 nights in Jun 2025
Verified review

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very clean, good choice of meals and the staff is very attentive.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Gregor

Liked: Cleanliness, amenities, property conditions & facilities
Great service and great food.
Stayed 7 nights in Jul 2025
Verified review

6/10 Okay

Katherine

Liked: Cleanliness
Room was large and had a coffee machine but it could of had a better layout as TV was in the bedroom not the living room Staff were friendly and accommodating Drinks were awful unless you just had a rum and coke/sprite or vodka and water there could of been more seating around the bar area Food was adequate
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Tara Elizabeth

We stayed at viva heavens for a week and it truly was an enjoyable experience.
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at the resort, the staff were friendly.
Stayed 8 nights in Jan 2025