Viva Heavens by Wyndham, A Trademark Resort

Property class: 4

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Photo gallery for Viva Heavens by Wyndham, A Trademark Resort

A beach with rows of white lounge chairs and palm trees, a wooden deck, and a view of the ocean.
Property video
A beachside resort with rows of white lounge chairs and umbrellas, palm trees, and a wooden deck.
A swimming pool with lounge chairs and tables, surrounded by palm trees and a building with a white facade.
A spacious restaurant with high ceilings, wooden beams, and a central bar area. Tables are set with white tablecloths and chairs.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • All inclusive
  • Parking included
  • Free WiFi
The current price is $360
$281 nightly
$360 total
Total with taxes and fees
Nov 30 - Dec 1

Explore the area

View in a map
Playa Dorada Complex, Puerto Plata, 570000
  • Place, Playa Dorada Golf Course
    ‪1 min walk‬
  • Place, Playa Dorada
    ‪1 min drive‬
  • Place, Mount Isabel de Torres
    ‪6 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪86 min drive‬

Room options

Bliss 1 king size bed, non-smoking

7.2 out of 10
Good
(9 reviews)
  • Garden view
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Nirvana 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 2
  • 1 King Bed

Nirvana 2 queen size beds, non-smoking.

8.0 out of 10
Very good
(40 reviews)
  • Garden view
  • 414 sq ft
  • Sleeps 4
  • 2 Queen Beds

Amnesia 1 king size bed, non-smoking

8.6 out of 10
Excellent
(7 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 2
  • 1 King Bed

Amnesia 2 queen size beds, non-smoking

7.4 out of 10
Good
(10 reviews)
  • Garden view
  • 522 sq ft
  • Sleeps 4
  • 2 Queen Beds

Nirvana 1 king size bed, handicapped accessible, non-smoking

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 414 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

All Together, Non-Smoking

  • Garden view
  • 522 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

Similar properties

About the neighborhood

Puerto Plata

With a stay at Viva Heavens by Wyndham, A Trademark Resort in Puerto Plata (Playa Dorada), you'll be a 1-minute drive from Playa Dorada Golf Course and 6 minutes from Lorilar Ranch.

What's nearby

  • Playa Dorada Golf Course - 1 min walk - 0.1 miles
  • Playa Dorada - 1 min drive - 0.2 miles
  • Mount Isabel de Torres - 6 min drive - 1.9 miles
  • Malecón De Puerto Plata - 17 min drive - 4.6 miles
  • Sosúa Beach - 38 min drive - 13.4 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 22 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Ibero bar - ‬3 min drive
  • ‪Restorant Italiani Sapore Di Mare - Gran Ventana Resort - ‬4 min walk
  • ‪El Mercado Restaurant - ‬3 min drive
  • ‪Lalola Beach - ‬5 min drive

About this property

Viva Heavens by Wyndham, A Trademark Resort

Viva Heavens by Wyndham, A Trademark Resort offers 180 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 40-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Puerto Plata property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include facials, body wraps, body scrubs, and body treatments.
Make yourself at home in one of the 180 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, an outdoor tennis court, and a fitness center.
Satisfy your appetite with international cuisine at V Kitchen, a poolside restaurant, or grab snacks at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Blend - This restaurant specializes in Fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

All inclusive details

All-inclusive room rates at Viva Heavens by Wyndham, A Trademark Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Tennis
Volleyball
Tennis rackets

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Property amenities

Restaurants on site

  • Blend
  • Puebla 222
  • Rosmarino
  • Sofrito
  • V Kitchen

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests at this property also have access to the resort facilities of neighboring property Viva Tangerine By Wyndham.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Viva Heavens by Wyndham, A Trademark Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 399 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 90 out of 1001 reviews
Rating 2 - Terrible. 100 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food the people are great
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing visit and lovely people around
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has great vives
Stayed 13 nights in Jun 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
The resort was beautiful, food was terrible
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a very pleasant place to stay, very beautiful
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were very helpful, cheerful and professional.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Everything is good except the entertainment if you’re looking for a place to just relax it’s perfect but for fun and to stay entertained this is not the place staff can be very boring
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with family!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. People from all over North and South America visiting. Perfect size for our family to relax and enjoy.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, I recommend to everyone to go the resort. I love it.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! The best part was the amazing entertainment—there were activities for both adults and kids all day long, so no one ever got bored. The room was clean, the staff was welcoming, and the resort had a great atmosphere. The only thing that could be improved is the Wi-Fi, as it was quite slow. Other than that, everything was excellent, and we would happily come back
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value overall.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
lack of elevators was the only downside to the resort if you have walking issues, otherwise food was excellent, and so were the staff. Entertainment fantastic, so much better than at Punta Cana. Will certainly revisit. Desk manager Sofia extremely accomodating, housekeeper Mercedes wonderful.
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
There was a river next to the resort needs to be cleaned and maintained people love nature and wildlife
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, hot water, food was good….and I doubled up on the Tequila shots. Service was also good I tipped the bartender when I checked out…for the price I was satisfied
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the room i think it needs repairing all wall because it is leaking water from the wall you can see it outside and all the days that i stay it was wet in the door, and there was nothing to drink in the room they don’t put any water or refreshmet!! My kids was complaint all the time because thebeach was so far!! I don’t recommend this resort.👎
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite place to relax and lay back from the city craziness. For the deal we got it was an amazing experience. We are going back for sure. The food was really good too, variety and well done. Honestly, nothing to complaint about it. I recommend it. This was my first experience in an all inclusive resort, and I am glad I did it. Very satisfied.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Unbelievably staff. Good ac. Bar was good.
Stayed 8 nights in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return.
Stayed 8 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very pleasant but the drinks are very limited if you are not a member I will not recommend it if you are not a member
The beach is beautiful and super clean
Stayed 4 nights in May 2026