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Get an overview of this hotelElegant adults-only property on the beach

Popular highlights

Breakfast included
Free self parking
Free WiFi
Outdoor pool
Laundry facilities

Located in Puerto Plata, Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is a 1-minute drive from Playa Dorada Golf Club and 9 minutes from Lorilar Ranch.

This 4-star property is 4.3 mi (6.9 km) from Amber Museum.

Make yourself at home in one of the 180 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at V Kitchen, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Unwind at the end of the day with a drink at the beach bar or the poolside bar. A complimentary buffet breakfast is included.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only

Resort Amenities

All-Inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games

  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Language
  • Water fitness
  • Yoga

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included 
  • Rowing/canoeing included 
  • Sailing included 
  • Surfing/boogie boarding included 
  • Windsurfing included 
  • Taxes included 
  • 24-hour room service 
  • Buffet and à la carte dining 
  • Airport transfers not included 
  • Fitness facilities included 
  • Tennis included 
  • Water fitness classes/lessons included 
  • Volleyball included 
  • Laundry/dry cleaning services not included 
  • Scuba diving excursions not included 
  • Snorkeling excursions not included 
  • Scuba diving certification not included 
  • Motorized water sports not included 
  • All available beverages included 
  • Bicycling included 
  • Spa/beauty facilities and services not included 
  • Activities/services from independent operators not included 
  • Transportation to offsite activities not included 
  • Offsite tours not included 
  • Yoga classes/lessons included 
  • Aerobics classes/lessons included 
  • Dancing classes/lessons included 
  • Language classes/lessons included 
  • Onsite entertainment and activities included 
  • Bartending classes/lessons included 
  • Gratuities included 
  • Cooking classes/lessons included 
  • All food and beverages included 
  • Minibar (all beverages included) 
  • Scuba lessons included 
  • Tennis lessons included 
  • All non-motorized water sports included 
  • Onsite live performances included 
  • Theme parties included 
  • Snorkeling included 

Resort Amenities

Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viva Wyndham V Heavens - All-Inclusive Resort, Adults Only like an outdoor pool and an outdoor tennis court.

A complimentary breakfast is offered. Dining is available at one of the property's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include a beach bar and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This all-inclusive property also offers a spa tub, a fitness center, and a garden. Complimentary self parking is available on site.

  • Beach bar 
  • Coffee/tea in common areas 
  • Fitness facilities 
  • Full-service spa 
  • 24-hour front desk 
  • Poolside bar 
  • Beach umbrellas 
  • Free breakfast 
  • Porter/bellhop 
  • Tours/ticket assistance 
  • Year Built - 2015 
  • Free pool cabanas 
  • Beach sun loungers 
  • Free self parking 
  • Free WiFi 
  • Pool sun loungers 
  • Outdoor pool 
  • Spa services on site 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • Number of restaurants - 5 
  • Concierge services 
  • Gift shops or newsstand 
  • Snack bar/deli 
  • Shopping on site 
  • Outdoor tennis court 
  • Pool umbrellas 
  • Laundry facilities 
  • Beach towels 
  • Spa tub 
  • Total number of rooms - 180 
  • Number of floors - 3 
  • Wedding services 
  • Garden 
  • Multilingual staff 

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Towels provided 
  • Linens provided 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Shower only 
  • Iron/ironing board 
  • In-room safe 
  • Cable TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Number of bathrooms -  
  • Room service (24 hours) 

Where to Eat

Guests are offered a complimentary buffet breakfast.

V Kitchen - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Blend - This restaurant specializes in fusion cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Rosmarino - This beach restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Puebla 222 - This restaurant specializes in Mexican cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Sofrito - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor tennis court and complimentary bicycles are featured at the property. An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site 
  • Free bicycles on site 
  • Surfing/boogie boarding on site 
  • Volleyball on site 
  • Beach volleyball on site 
  • Kayaking on site 
  • Motor boating on site 
  • Windsurfing on site 
  • Parasailing on site 
  • Yoga classes/instruction on site 
  • Pilates classes on site 
  • Beach yoga on site 
  • Rowing or canoeing on site 
  • Fitness classes on site 
  • Sailing on site 
  • Boat tours on site 
  • Scooter/moped rentals on site 
  • Golf lessons available nearby 
  • Scuba diving nearby 

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Sauna in spa 
  • Spa tub in spa 
  • Minimum age to access spa is 18 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Body scrubs 
  • Facial treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Resort Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Minimum guest age is 18

Caters to adults only

Fees

A city tax will be collected at the property upon arrival. The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. For more details, please contact the property using the information on the reservation confirmation received after booking.
The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Resort Name

  • Viva Wyndham V Heavens Adults All Inclusive Puerto Plata
  • Viva Wyndham V Heavens Adults Puerto Plata

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Guests under 18 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms.

Girlfriend Getaway Offer

Book a stay in any room or rate category and receive a manicure or pedicure service per person (2 people maximum), fruits and sparkling wine upon arrival, room service with mimosa, 1 group photo, Yoga classes, cooking classes, cocktail classes, DJ classes, and massage classes (surcharge applies).

Full details at check-in. Offer surcharge is USD 75 per room (2 people) and extra person surcharge is USD 30. This offer does not include the room rate. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Special Wedding Offer

Book an onsite wedding event and receive an upgrade to an ocean view room category with king bed, subject to availability, in-room breakfast morning after wedding, fruit basket in room, late morning housekeeping service, civil judge and legal expenses (excludes legalization), in-room honeymoon surprise, wedding coordinator and translation services, late check-out, subject to availability, romantic dinner for 2 persons, bridal bouquet; wedding cake and sparkling wine for up to 20 persons, background music, decorations, 10 color photos, and reception dinner the night of the wedding.

Must book a stay and an onsite wedding event to receive benefits. Guests must contact the hotel directly to arrange wedding services; contact information is provided on the booking confirmation email. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Honeymoon Special Offer

Book a minimum 3-night stay in any room category and receive an upgrade to a higher room category, subject to availability, 1 bottle of sparkling wine, a fruit basket, an appetizer tray, a 7” x 4” photo, and 2 t-shirts.

Must book a minimum 3-night stay to receive benefits. Full details at check-in. Guests booked in a Honeymoon rate plan must present their official wedding/civil partnership certificate at check-in; date of travel cannot exceed 6 month from marriage date. If official marriage certificate is not presented at check-in, the hotel reserves the right to amend the room rate. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.


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