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Playabachata

4.0 star property

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Photo gallery for Playabachata

Aerial view
Outdoor pool, pool umbrellas, sun loungers
5 bars/lounges, beach bar
Couples treatment rooms, sauna, hot tub, hot springs, Turkish bath
Children's area

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant
$231
$180 nightly
$231 total
Total with taxes and fees
May 4 - May 5

Explore the area

View in a map
Bahia de Maimon, Puerto Plata, Puerto Plata, 57000
  • Place, Amber Cove
    ‪8 min walk‬
  • Place, Teco Maimón Beach
    ‪4 min drive‬
  • Place, Playa Dorada
    ‪21 min drive‬
  • Airport, Puerto Plata (POP-Gregorio Luperon Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, iron/ironing board, bed sheets

Standard Room

7.2 out of 10
Good
(270 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Oceanfront

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room, Oceanfront

  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, iron/ironing board, bed sheets

Family Room

  • Garden view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, Sea View

Suite, Sea View | Minibar, in-room safe, iron/ironing board, bed sheets

Suite, Sea View

9.0 out of 10
Wonderful
(6 reviews)
  • Sea view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, iron/ironing board, bed sheets

Superior Room

7.2 out of 10
Good
(19 reviews)
  • Garden view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Near Beach

Minibar, in-room safe, iron/ironing board, bed sheets

Doble Near Beach

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Poolside bar
Senator Puerto Plata
Puerto Plata
  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
3.8 out of 5, Good, 1,920 reviews
$257 nightly
The price is $329
May 4 - May 5
Total with taxes and fees
Senator Puerto Plata

About the neighborhood

Puerto Plata

When you stay at Playabachata in Puerto Plata, you'll be on the beach, within a 15-minute drive of Cofresi Beach and Malecón De Puerto Plata. .This all-inclusive property is 11.6 mi (18.6 km) from Playa Dorada and 0.6 mi (0.9 km) from Amber Cove.

What's nearby

  • Amber Cove - 8 min walk - 0.5 miles
  • Teco Maimón Beach - 4 min drive - 1.0 mile
  • Ocean World Adventure Park - 9 min drive - 4.3 miles
  • Malecón De Puerto Plata - 13 min drive - 8.6 miles
  • Playa Dorada - 21 min drive - 13.9 miles

Getting around

  • Gregorio Luperon Intl. Airport (POP) - 50 min drive

Restaurants

  • ‪Sports Bar Senator Puerto Playa - ‬7 min walk
  • ‪Restaurante La Roca - ‬3 min walk
  • ‪Rodizio - ‬7 min drive
  • ‪Coco Caña Lounge - ‬10 min walk
  • ‪VIP Simply Gourmet - ‬9 min drive

About this property

Playabachata

Playabachata offers 544 accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs with deep soaking bathtubs and complimentary toiletries. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the 544 guestrooms featuring minibars and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a fitness center, and karaoke. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with local and international cuisine at La Roca, one of the property's 3 restaurants. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
La Roca - Overlooking the ocean, this buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Macumba - Overlooking the ocean, this theme restaurant serves dinner only. Open select days.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 restaurants
  • 5 bars/lounges
  • A beach bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • La Roca
  • Macumba

Things to do

  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Karaoke
  • Outdoor pool
  • Playground
  • Scuba diving
  • Shopping
  • Table tennis
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Communal living room
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: USD 37
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 52

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 37 (subject to availability)
  • Late check-out fee: USD 52 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Playabachata Resort All Inclusive Puerto Plata
Playabachata Resort All Inclusive
Playabachata All Inclusive
bachata Inclusive Puerto Plat
Playabachata Puerto Plata
Playabachata Resort All Inclusive
Playabachata All-inclusive property
Playabachata Spa Resort All Inclusive

Playabachata Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 729 out of 2148 reviews
Rating 8 - Good. 450 out of 2148 reviews
Rating 6 - Okay. 338 out of 2148 reviews
Rating 4 - Poor. 239 out of 2148 reviews
Rating 2 - Terrible. 392 out of 2148 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Ivan

Disliked: Cleanliness
Pros:on a beautiful beach, friendly waiters, maid service and entertainment staff. They tried with fun interactive activities at the pool and at the beach. Grounds are nice and well maintained. Cons:the food was horrible, contaminated water, our family got severe stomach problems. The plastic cups used are not cleaned properly. The front desk staff was rude, mean and nasty. We asked for a late check for my 78 year mom since she was very sick and they said the would get security to escort her out. Chairs on the beach were broken, not enough towels, no conditioner in rooms, the rooms were outdated. The electricity went out 4 times we were in pitch darkness. The pool area is outdated and small.
Stayed 10 nights in Dec 2025

10/10 Excellent

Adelina Altagracia, Brooklyn

Stayed 1 night in Dec 2025

2/10 Terrible

Giovanni

Traveled with partner
Do not go. I had to leave the Dominican Republic with me girlfriend due to the travel company that Expedia provided me with, Coco Tours. We had gotten picked up from the airport by this man who appeared to be on drugs. A couple minutes into the ride he drove on the wrong side of the road, swerved into other lanes, and was on his phone distracted by phone calls, text messages and youtube. He attempted to make stops at places that he apparently needed to. One was to give money to his "brother" who needed food, and he even tried taking us to his "office". At this point he kept stopping at random alley ways that were very sketchy, and we were in fear for our lives at this point. My girlfriend and I yelled at him to take us back to the airport. The area was not safe so we decided to fly back to the U.S. He refused to a couple of times but then eventually listened. I tried getting a refund through Expedia, from Playabachata, and Coco Tours, but I was denied any sort of compensation. I am an Army veteran, and my girlfriend is a college student, and dealing with this situation caused us great stress. Do not go through Expedia, do not book through Playabachata, or Coco Tours, as they obviously do not care about our safety, our situation that we were put in, and to provide any sort of refund given our circumstance. The lack of empathy is ridiculous and shows character about all of these organizations.
Stayed 4 nights in Dec 2025

2/10 Terrible

Cynthia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was dirty and out dated I’d never recommend and was disappointed
Stayed 5 nights in Dec 2025

8/10 Good

Margarita

Liked: Cleanliness, amenities
it was pretty good , nice people
Stayed 3 nights in Dec 2025

6/10 Okay

Jose

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Nothings good
Stayed 2 nights in Dec 2025

6/10 Okay

Wilfredo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 6 nights in Dec 2025

2/10 Terrible

JOHN

Stayed 6 nights in Dec 2025

6/10 Okay

Kelly

The Staff was great. The room was ok. The bars were. liquor
Stayed 12 nights in Dec 2025

6/10 Okay

veronica d

Traveled with family
The hotel was good for the price I paid. The outlets in the room need to be updated. The tub in room 1527 needs to be reglazed. For some weird reason they used paint and that paint was chipping and every-time the showered was used the paint came off and the drain clogged. The buffet for dinner needs more food stations. Long lines for food. But all the staff was helpful & friendly
Stayed 4 nights in Dec 2025

10/10 Excellent

Camila

Traveled with partner
Liked: Cleanliness, amenities
I had a great time good food and drinks but some drinks were too sweet at the bar I really enjoyed the natural fruit drink in the morning breakfast was my favorite very refreshing and delicious great staff amenities the bed is big clean and comfortable the only issue no white clean towels for 2 days in a row after the house keeper cleaned it. The resorts room need to be updated with updated furniture and also the lobby bathroom.
Stayed 7 nights in Dec 2025

4/10 Poor

GABRIEL

Traveled with family
Disliked: Amenities, property conditions & facilities
Las habitaciones de normal para bajo .pero no afecta la estadia . Comida muy limitada perooo muy limitada. Personal no te miran y te preguntan si queres un trago o que necesita. Si no es con propina . Se entiende que hay que darles su pria pero es muy ale alevoso la manera
Stayed 3 nights in Dec 2025

10/10 Excellent

Peyton

Stayed 3 nights in Dec 2025

2/10 Terrible

Rafael

Liked: Cleanliness
No WiFi in room, also the room did not have a blanket.
Stayed 3 nights in Dec 2025

2/10 Terrible

Gleidy

Disliked: Cleanliness, staff & service, property conditions & facilities
The food is terrible literally. I found something in the food that looked like plastic. Went to reception to make the complaint and they said , it’s something that can happen , it don’t matter . Unbelievable. Service too slow and poor . Rooms look old.
Stayed 2 nights in Dec 2025

6/10 Okay

Julio

Stayed 2 nights in Dec 2025

2/10 Terrible

Jenifer

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose Cabrera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!!
Stayed 2 nights in Dec 2025

10/10 Excellent

CHANTAL

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would come back
Stayed 7 nights in Dec 2025

8/10 Good

Ezequiel

Stayed 1 night in Dec 2025

2/10 Terrible

Vern

Business traveler
Disliked: Cleanliness, amenities
I think the only thing this place has going for itself, is the staff. If you're trying to work and need internet. There is none. Well they say in the lobby, but when u have many people trying to use the bandwidth, not going to happen. The food is subpar. To many people trying to go thru the same line. Takes 30 minutes at times and depends at what time, 30 minutes to get a plate of pasta. The water in my room was dirty for three days. Went to complain and the front desk says there was nothing they could do. Then on check out, they would not let the Uber driver in the gate to pick me up. Instead, i had to walk all the way to the gate with my luggage. I asked if they could take me and my luggage and up to the gate, they stated no, they do not do that. Will never ever stay here again.
Stayed 4 nights in Dec 2025

8/10 Good

Yelena

Traveled with family
Liked: Cleanliness, property conditions & facilities
It is good for this price. Beech is good. Service is average.
Stayed 10 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Hotel staff was sooooo friendly. Everyone was so nice on the resort. Good food great drinks great experience!!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mariusz

Liked: Amenities, property conditions & facilities
Excellent place to stay for the price. Clean rooms all around. Nice landscaping and beach area. Would definitely return here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Air conditioner should work better
Stayed 2 nights in Dec 2025