When you stay at El Refugio de la Cuenca in Puerto Octay, you'll be on a river and 13 minutes by foot from Lake Llanquihue. .This apartment is 11.9 mi (19.2 km) from Green Lagoon and 18.2 mi (29.2 km) from Petrohue Falls.
Vicente Perez Rosales National Park - 44 min drive - 24.0 miles
Volcan Osorno Ski and Outdoors Center - 47 min drive - 21.3 miles
Restaurants
El Refugio De La Cuenca - 1 min walk
Mariajo
Marjoaji - 10 min walk
Block House Lodge - 4 min drive
Rincón Trayen - 3 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
El Refugio de la Cuenca
Riverfront apartment with spa services and a 24-hour front desk
El Refugio de la Cuenca offers 4 accommodations. Rooms open to balconies or patios. Accommodations at this 4-star apartment have kitchens with stovetops, microwaves, separate dining areas, and cookware/dishes/utensils.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is offered daily and hair dryers can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 4 guestrooms, featuring kitchens with stovetops and microwaves. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include washing machines, and housekeeping is provided daily.
Pamper yourself with onsite massages or take in the view from a garden. Additional amenities at this apartment include complimentary wireless internet access, wedding services, and a communal living room.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Property amenities
Beach
Black sand beach (direct access)
Pool/Spa
Massage
Spa services
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Street parking available
Free uncovered self parking on site
Family friendly
Art supplies
Children's books
Children's dinnerware
Children's games
Musical instrument
Stroller
Trampoline
Kitchen
Cookware, dishware, and utensils
Microwave
Mini-fridge
Stovetop
Dining
Champagne service
Couples/private dining
Private picnics
Bathroom
Hair dryer (on request)
Shower
Soap
Toilet paper
Towels provided
Living spaces
Communal living room
Separate dining area
Entertainment
Games
TV in common areas
Outdoor areas
Balcony/patio
Garden
Laundry
Dry cleaning/laundry service
Washing machine
Comfort
Heating
Pets
Pet friendly
Fee: USD 15 per pet per stay
Service animals exempt from fees
One-time cleaning fee: USD 15
Pet sitting services
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Front entrance ramp
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Services and conveniences
24-hour front desk
Housekeeping (daily)
Luggage storage
Proposal/romance packages
Tour and ticket assistance
Wedding services
Location highlights
In a national park
In a rural location
In a village
Near the boardwalk/promenade
On a river
Things to do
Ecotours nearby
Fishing nearby
Free bicycles nearby
Hiking/biking trails nearby
Hunting nearby
Rock climbing nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
4 units
Garden
Reception hall
Policies
Check-in
Check-in start time: 2:30 PM; Check-in end time: anytime
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's whatsapp mobile app before check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, key retrieval
Pets
Pets allowed for an extra charge of USD 15 per pet, per stay, plus a one-time cleaning fee of USD 15
Service animals are welcome, and are exempt from fees
Pet-sitting services are available
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cleaning fee: USD 20 per accommodation, per stay (varies based on length of stay)
You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
We have included all charges provided to us by the property.
Optional extras
Pet fee: USD 15 per pet, per stay plus USD 15 one-time cleaning fee
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation