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Novotel Puerto Montt

4.0 star property

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Photo gallery for Novotel Puerto Montt

Exterior
Property video
Minibar, in-room safe, blackout drapes, free cribs/infant beds
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • 24/7 front desk
The current price is $88
$88 nightly
$88 total
Jun 18 - Jun 19

Explore the area

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Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245
  • Place, Mall Paseo Costanera
    ‪1 min walk‬
  • Place, Dock
    ‪6 min walk‬
  • Place, Puerto Montt Cathedral
    ‪6 min walk‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Bathtub, eco-friendly toiletries, hair dryer, slippers

Standard Room, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | Minibar, in-room safe, blackout drapes, free cribs/infant beds

Superior Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Bathtub, eco-friendly toiletries, hair dryer, slippers

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Standard Room, 2 Double Beds (City Side)

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Puerto Montt

A stay at Novotel Puerto Montt places you in the heart of Puerto Montt, steps from Mall Paseo Costanera and 4 minutes by foot from Antonio Felmer Museum. .This hotel is 0.3 mi (0.5 km) from Plaza de Armas and 0.4 mi (0.6 km) from Puerto Montt Cathedral.

What's nearby

  • Mall Paseo Costanera - 1 min walk - 0.1 miles
  • Dock - 6 min walk - 0.4 miles
  • Casa del Arte Diego Rivera - 6 min walk - 0.4 miles
  • Puerto Montt Cathedral - 6 min walk - 0.4 miles
  • Plaza de Armas - 6 min walk - 0.4 miles

Getting around

  • La Paloma Station - 7 min drive
  • Puerto Montt (PMC-Tepual) - 30 min drive

Restaurants

  • ‪Club Alemán de Puerto Montt - ‬5 min walk
  • ‪Bar 264 - ‬5 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Juan Maestro - ‬2 min walk
  • ‪Cafe Del Mar - ‬1 min walk

About this property

Novotel Puerto Montt

Novotel Puerto Montt offers 95 accommodations with minibars and safes. This Puerto Montt hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Bathrooms include bathtubs, slippers, and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (complimentary) are also available. Housekeeping is provided on request.
Recreational amenities at the hotel include a sauna.
Make yourself at home in one of the 95 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature hair dryers and slippers. Conveniences include phones, as well as safes and electric kettles.
Enjoy the recreation opportunities such as a sauna or make use of other amenities including complimentary wireless internet access.
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking from 7:00 AM to 8:30 PM
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person
  • Coffee and tea in common areas

Things to do

  • Sauna

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (118 inch wide door)
  • Handrails in stairways
  • Lever door handles
  • Low-height view port in door
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CLP 23800 per pet, per night, plus a deposit of CLP 59500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
  • A damage deposit of CLP 100000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CLP 10000 per person
  • Pet deposit: CLP 59500 per stay
  • Pet fee: CLP 23800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number 77.565.357-4

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Puerto Montt Hotel
Novotel Puerto Montt Puerto Montt
Novotel Puerto Montt Hotel Puerto Montt

Novotel Puerto Montt Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 137 out of 235 reviews
Rating 8 - Good. 58 out of 235 reviews
Rating 6 - Okay. 24 out of 235 reviews
Rating 4 - Poor. 7 out of 235 reviews
Rating 2 - Terrible. 9 out of 235 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities
Breakfast was excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities
the views
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nelba

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and with a spectable view. Great location, walking distance to restaurants, attractions and shopping. Staff was very friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniela

Liked: Cleanliness
♡
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alida

The view was beautiful. The rooms are run down and food wasn't great. The bed however was very cozy. We had warm water to shower, it didnt get very hot. Receptionist were very friendly and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Johann

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, the hotel met everything expected
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Spectacular view
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to spend the night while traveling.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Annette

Liked: Staff & service, amenities, property conditions & facilities
Amazing waterfront views, a great breakfast and very friendly staff
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Satish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views of the bay. Basic rooms and in the middle of town.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Jordi

Liked: Cleanliness, property conditions & facilities, room comfort
Not the friendliest
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carlos

Liked: Staff & service, amenities, property conditions & facilities
Great hotel, terrific view to the ocean
Stayed 1 night in Apr 2023
Verified

8/10 Good

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good to relax for a couple of days in a place that matches our usual standards for comfort and service.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good and nice place.
Stayed 3 nights in Nov 2023
Verified

8/10 Good

Winslow

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient - would s
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great staff and nice accomodations
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

LINDA SAMANTHA

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Ronson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast.
Stayed 1 night in May 2024
Verified

8/10 Good

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view & location
Stayed 9 nights in Dec 2023
Verified

8/10 Good

angel

Liked: Cleanliness, amenities, property conditions & facilities
Heater was turned off and it was very cold
Stayed 1 night in Nov 2025
Verified

2/10 Terrible

joo hyun

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
General services
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

JOSE CARLOS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NOVOTEL was the best option to stay in Puerto Montt, the location was a big plus! The room was very comfortable. Overall, great Hitel to stay in Puerto Montr
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with ocean view. Attatched to a great new mall.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the view and the service!
Stayed 1 night in Oct 2023