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Borde Lago Hotel

3.5 star property

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Photo gallery for Borde Lago Hotel

Indoor pool, open 11:00 AM to 9:00 PM, sun loungers
Meeting facility
Free daily buffet breakfast
Interior
Aerial view

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

View in a map
Ruta 225, Kilometro 4, Camino Ensenada, Puerto Varas, Los Lagos, 5665
  • Place, Raddatz House
    ‪7 min drive‬
  • Place, Native Forest Gallery
    ‪7 min drive‬
  • Place, Puerto Varas Plaza de Armas
    ‪10 min drive‬
  • Airport, Puerto Montt (PMC-Tepual)
    ‪47 min drive‬

Room options

View all photos for Room with Heating

Premium bedding, down comforters, pillowtop beds, in-room safe

Room with Heating

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Room with Heating

Premium bedding, down comforters, pillowtop beds, in-room safe

Room with Heating

  • 258 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Room with Heating

Premium bedding, down comforters, pillowtop beds, in-room safe

Room with Heating

  • 215 sq ft
  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Double Room

8.0 out of 10
Very good
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Triple Room

  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Single Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Single Room

  • Garden view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Puerto Varas

A stay at Borde Lago Hotel places you in the heart of Puerto Varas, a 4-minute drive from Lake Llanquihue and 6 minutes from Native Forest Gallery. .This beach hotel is 3.3 mi (5.3 km) from Galería y Centro Cultural Bosque Nativo and 3.3 mi (5.3 km) from Raddatz House.

What's nearby

  • Raddatz House - 7 min drive - 4.5 miles
  • Native Forest Gallery - 7 min drive - 4.5 miles
  • Puerto Varas Plaza de Armas - 10 min drive - 5.9 miles
  • Casino Dreams Puerto Varas - 10 min drive - 5.9 miles
  • Puerto Varas Beach - 10 min drive - 6.2 miles

Getting around

  • Puerto Varas Station - 14 min drive
  • Puerto Montt (PMC-Tepual) - 36 min drive

Restaurants

  • ‪Uncle Texas - ‬2 min drive
  • ‪Restaurant La Olla - ‬4 min drive
  • ‪Quintal - Mirador & Buena Cocina - ‬7 min drive
  • ‪Zaatar Cocina De Oriente - ‬6 min drive
  • ‪Da Alessandro - ‬6 min drive

About this property

Borde Lago Hotel

Borde Lago Hotel offers 52 accommodations with safes and complimentary toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads.

This Puerto Varas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Stay in one of 52 guestrooms featuring LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
At Borde Lago Hotel, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Borde Lago Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Indoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • Pay movies

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 35.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 25000 per vehicle (one way)
  • Rollaway bed fee: CLP 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 11:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Borde Lago
Borde Lago Hotel
Borde Lago Hotel Puerto Varas
Borde Lago Puerto Varas
Borde Lago Hotel Hotel
Borde Lago Hotel Puerto Varas
Borde Lago Hotel Hotel Puerto Varas

Borde Lago Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 94 reviews
Rating 8 - Good. 37 out of 94 reviews
Rating 6 - Okay. 14 out of 94 reviews
Rating 4 - Poor. 10 out of 94 reviews
Rating 2 - Terrible. 5 out of 94 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food also
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

People very friendly, nice and clean place.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Dante

Liked: Amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great included breakfast, clean, good wifi, nice room set up, helpful staff. Not really close to beach or downtown Puerto Varas. Is helpful to driving to Petrohue waterfall.
Stayed 1 night in Dec 2022
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable bed. Excellent breakfast. Concierge took a little bit to find out booking as it was last minute through Expedia but eventually all was well.
Stayed 1 night in Sep 2023
Verified

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, amenities
El recepcionista me amenazó cuando le pedi la factura. Luego me mandó una factura en dolares a nombre de Hotels Beds Usa Inc que no me sirve en mi contabilidad. Como compruebo el gasto en mi empresa que fue de cl$228.500???
Stayed 2 nights in Feb 2026
Verified

8/10 Good

eduardo

Liked: Cleanliness, staff & service, amenities
Deben mejorar, ducha con muy poca agua deben cambiar el monomando. Desayuno un poco pobre , huevos revueltos nada?
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Hotel muito bom! Precisando se atualizar, modernizar- na área de lazer. Trocar os colchões/ colchão completamente abaulado!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal, todo muy predispuesto siempre para atender nuestros requerimientos. Muy importante. El hotel es un museo en si mismo. Precioso.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
La tranquilidad y los accesos a las areas comunes, lo que no me gustó, fue el funcionamiento del casino, ya que en una oportunidad nos quedamos sin cenar, ya que no estaban atendiendo, y eso en un hotel no puede pasar.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Marden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindo lugar
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Un muy lindo hotel, limpio y acogedor, la piscina temperada es excelente, el único detalle es que las habitacion no era 100% insonorizada y podía escuchar a mis vecinos hablar.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Es lindo, tranquiilo, buena comida, amables, al debe la ventilacion sin aire acondicionado ni ventiladoes, falto fumigacion.
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Lissette

Liked: Cleanliness, staff & service
Es un hotel promedio, con posibilidades de vistas al lago y personal simpático. El desayuno es básico y las habitaciones también. Visitar este hotel sin vehículo no es la mejor idea, a pesar de que hay suficiente posibilidad de taxis (no se puede contar con transporte público!). OJO: No existe AC ni ventiladores en las habitaciones, en los días de verano esto es un inconveniente.
Verified

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Todo fantástico!! El hotel bello y cómodo
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Caterinne

Liked: Cleanliness, staff & service, property conditions & facilities
Limpio, servicio muy agradable. Buena atención
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Mathieu

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pas de wifi dans la chambre, seulement dans les aires communes. Il y avait des spas mais ils n’étaient pas chauffés. La douche est tres tres petite et pratiquement impossible d’ajuster la temperature, soit glacée, soit brulante. Personnel pas vraiment souriant, surtout au buffet déjeuner et les femmes de chambre. Pour le prix, tres décevant.
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para hospedarse

Buena experiencia en general. Piezas muy limpias, rico el desayuno, muy acogedor. Sin embargo, el servicio de las tinajas no era muy bueno, la temperatura muy baja.
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien el servicio y el hotel

Muy buena experiencia, fuimos en familia y nos gustó mucho
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Marta Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fue una estadía corta Aprox. 19:00 hrs. a 11:00 hrs. del día siguiente, todo bien, excelente desayuno, buenas camas. La pieza la encontré chica para 3 personas. Al momento de hacer la reserva de una habitación con 3 camas separadas, opté a esa hotel, ya que en la fotografías del hotel se veía una foto con 3 camas bien bonitas. Al llegar a la habitación era una cama individual y una cama king, hice el comentario en la recepción, no en tono de reclamo, pero no era lo que habíamos pedido. Lo que no me gusto fue que la habitación estaba pasada a humedad.
Stayed 1 night in Jan 2023
Verified

8/10 Good

marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Agradable

Una buena experiencia, muy buena atención, muy linda vista, el personal de servicio muy amable y la limpieza excelente. Los detalles negativos: La ducha muy pequeño el espacio y no tiene muy buena aislación de ruidos de las habitaciones contiguas. En general, relación precio calidad, muy bueno.
Stayed 7 nights in May 2022
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Opinión personal de 3 noches

Muy limpio, todo impecable. Buena disposición del personal, el lugar hermoso. Sólo poca ventilación de la habitación, teníamos que abrir la ventana en la noche, pero nada insostenible. Destacar que el precio al hacer la reserva por la página "Hotels.com" NO incluye impuestos ni cargos, cómo dicen.
Stayed 3 nights in Apr 2022
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lindo finde

Me encanto súper buena la atención la comodidad genial volveré a ir
Stayed 2 nights in Mar 2022
Verified

8/10 Good

Claudia

Liked: Property conditions & facilities, room comfort

Acogedor junto al lago.

Acogedor hotel junto al lago. No está en la misma ciudad por lo que para viajeros que no anden en vehículo no es práctico. El personal de recepción muy agradable. El desayuno es asistido y las sras. a cargo podrían mejorar un poco su amabilidad.
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Rodrigo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mala experiencia no lo recomiendo

En general es un hotel descuidado y mal estado, falta limpieza. La última noche llegamos a las 23:00 h y las piezas no estaban hechas, ventana abierta y frías. Nos ofrecieron sólo cambiarnos de pieza, no había personal. No ofrecieron nada mas.
Stayed 3 nights in Mar 2022