With a stay at Hotel Tejuma in Puerto de la Cruz, you'll be a 3-minute drive from Lago Martianez Swimming Pools and 5 minutes from Tenerife Beaches. .This hotel is 0.4 mi (0.7 km) from Timanfaya Theater and 0.5 mi (0.8 km) from La Vola.
What's nearby
Plaza del Charco - 6 min walk - 0.3 miles
Tenerife Beaches - 8 min walk - 0.4 miles
Garden Beach - 8 min walk - 0.5 miles
Taoro Park - 10 min walk - 0.6 miles
Loro Park - 15 min walk - 0.8 miles
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive
Restaurants
Restaurante El Pescador - 5 min walk
Arcon Tapas - 5 min walk
The Bee Hive Pub - 10 min walk
Cafetería Mazaroco - 5 min walk
Hannen Barril - 4 min walk
About this property
Hotel Tejuma
Hotel Tejuma offers 20 accommodations with safes and complimentary toiletries. Rooms open to balconies or patios. Beds feature pillowtop mattresses. This Puerto de la Cruz hotel provides complimentary wireless Internet access. Bathrooms include bathtubs. Housekeeping is offered on a limited basis and irons/ironing boards can be requested. Cribs/infant beds (surcharge) are also available.
Make yourself at home in one of the 20 guestrooms. Your room comes with a pillowtop bed. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs and complimentary toiletries.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Food and drink
Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 15 for children
Family friendly
Crib (surcharge)
Conveniences
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (limited availability)
Tour and ticket assistance
Outdoors
Rooftop terrace
Accessibility
Elevator
More
1 building
3 floors
Smoking not allowed
Room amenities
Bedroom
Crib (surcharge)
Pillowtop mattress
Bathroom
Bathtub
Free toiletries
Private bathroom
Towels provided
Entertainment
HDTV
Food and drink
Limited room service
More
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Check-out
Check-out before noon
Special check-in instructions
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hotel Tejuma
Hotel Tejuma Puerto de la Cruz
Tejuma
Tejuma Hotel
Tejuma Puerto de la Cruz
Hotel Tejuma Tenerife/Puerto De La Cruz
Hotel Tejuma Hotel
Hotel Tejuma Puerto de la Cruz
Hotel Tejuma Hotel Puerto de la Cruz
Hotel Tejuma Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 32 out of 119 reviews
10 - Excellent
32
Rating 8 - Good. 47 out of 119 reviews
8 - Good
47
Rating 6 - Okay. 23 out of 119 reviews
6 - Okay
23
Rating 4 - Poor. 9 out of 119 reviews
4 - Poor
9
Rating 2 - Terrible. 8 out of 119 reviews
2 - Terrible
8
8.0/10
Cleanliness
7.4/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
Reviews
Verified
8/10 Good
Rose
Feb 4, 2026
Liked: Cleanliness, staff & service, amenities
Mkt bra personal!
Rose
Stayed 1 night in Feb 2026
Verified
8/10 Good
Helle
Jan 14, 2026
Liked: Cleanliness, room comfort
This hotel is a little gem, despite being in very poor condition. If you get a room with a balcony, you will have views of both Mount Teide and the sea. Please note that even if you book a room with a balcony via Hotels.com or similar, the hotel cannot guarantee this.
Real run down, extremely rude girl checks me it. The hotel is advertised as each room having a balcony. Mine did not and when I asked for a room with one I was denied.
Roof top terrace was filthy covers in rubbish with one dirty table.
First they ruined hole experience by lying about pay by credit card. They want to pay by cash because pay by credit card would need bank name, account number, bank address etc. By the spanish law, but when I did ask about that from other hotels that was lie. They clearly wanted money off the book. Toilet ceanliness is poor and all the way hotel is far far away from its best moments.
Overall terrible experience. The bed for uncomfortable the room was hot and outdated and the towels were like cardboard. We asked to be reimbursed for the night we weren’t going to use because it was that bad and we found another hotel. Of course, they said that they cannot refund us the money, but they were quick to charge us the entire day upon check-in. Stay away from this place.
Maria
Stayed 6 nights in Nov 2022
Verified
6/10 Okay
paolo
Oct 5, 2025
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel semplice e (visti i prezzi di oggi) abbastanza conveniente. Pulito e in una posizione comoda. Purtroppo niente panorama dalla finestra. La stanza è pulita e spaziosa. Tuttavia le parti comuni dell'hotel ha bisogno di alcune riparazioni.
Un po' scomodo l'orario di check in se arrivate la sera.
La televisión no funcionaba, internet tampoco, hablé
directamente con el quien correspondía sobre eso y su respuesta fue que si quería que me devolvía el dinero y que me buscara otro hotel, yo contraté unos servicios que no me ofrecieron, y me pareció muy mal la respuesta del dueño.
Joana Margarita
Stayed 3 nights in Mar 2025
Verified
6/10 Okay
Sari
Mar 11, 2025
Disliked: Cleanliness, room comfort
Ok
Sängyt hyvät, melko kylmä huone, suihkussa todella heikko vedenpaine . Tosin hotelli on edullinen
Sari
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Diana Slavova
Oct 30, 2024
Liked: Amenities
La recepcionista muy amable y amigable.Todo excelente,volvere
Acceuil très sympathique. Hotel bien placé à5-10 minutes du front de mer. Chambre spacieuse et propre avec une terrasse. Salle de bain grande et propre. Le tout pour un prix très économique.
We loved the place! Friendly staff, great location, very clean, spacious rooms, quiet, lovely roof terrace, super fast broadband. Everything as it should be. Next time we are in Puerto de la Cruz we will stay at this hotel that’s for sure!