When you stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, a 3-minute drive from Lago Martianez Swimming Pools and 6 minutes from Tenerife Beaches. .This luxury hotel is 0.3 mi (0.4 km) from La Paz Lookout and 0.4 mi (0.6 km) from Botanical Gardens.
What's nearby
La Paz Lookout - 5 min walk - 0.3 miles
Botanical Gardens - 7 min walk - 0.4 miles
Martianez Shopping Centre - 9 min walk - 0.5 miles
Tenerife Beaches - 15 min walk - 0.8 miles
Plaza del Charco - 9 min drive - 1.7 miles
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 29 min drive
Restaurants
Hotel Teide Mar *** - 4 min walk
Krombacher - 4 min walk
Luna Rossa - 5 min walk
Café Álba - 5 min walk
Gran Torino - 6 min walk
About this property
Hotel Best Semiramis
Hotel Best Semiramis offers 287 accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Puerto de la Cruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a hot tub and Turkish bath/hammam.
Make yourself at home in one of the 287 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Limited parking is available onsite.
Hotel Best Semiramis has a restaurant serving breakfast, lunch, and dinner.
Restaurante Buffet - This restaurant serves dinner only. Open daily.
Room service is available.
All inclusive details
All-inclusive room rates at Hotel Best Semiramis are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Limited onsite parking
Food and drink
A bar/lounge
A poolside bar
A restaurant
A swim-up bar
Snack bar/deli
Restaurants on site
Restaurante Buffet
Things to do
Billiards/pool table
Children's pool
Full-service spa
Gym
Indoor pool
Outdoor pool
Sauna
Steam room
Surfing/bodyboarding
Windsurfing
Family friendly
Children's pool
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Conference space
Meeting room
Outdoors
Beach towels
Garden
On the waterfront
Pool loungers
Pool umbrellas
Rooftop terrace
Full-service spa
Body scrubs
Facials
Hot tub
Manicures/pedicures
Massage
Turkish bath
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
17 floors
Banquet hall
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with satellite channels
Food and drink
Minibar
Room service
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Eco-friendly toiletries
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
An in-room safe is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from January to December
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 June to 30 September
Property is also known as
Best Semiramis
Best Semiramis Hotel
Best Semiramis Hotel Puerto de la Cruz
Best Semiramis Puerto de la Cruz
Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Tenerife/Puerto De La Cruz
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis
Hotel Best Semiramis Hotel
Hotel Best Semiramis Puerto de la Cruz
Hotel Best Semiramis Hotel Puerto de la Cruz
Hotel Best Semiramis Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 282 out of 755 reviews
10 - Excellent
282
Rating 8 - Good. 295 out of 755 reviews
8 - Good
295
Rating 6 - Okay. 125 out of 755 reviews
6 - Okay
125
Rating 4 - Poor. 38 out of 755 reviews
4 - Poor
38
Rating 2 - Terrible. 15 out of 755 reviews
2 - Terrible
15
8.8/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
7.8/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Miss
Feb 11, 2026
Liked: Cleanliness, staff & service, amenities
Everything was exceptional, i can't wait to return!
The staff was polite and helpful, the view from the room was outstanding, the food was good. The only issue was the noise made by the chairs in the dining room from the 14th floor but if you wake up before breakfast and go to bed after dinner, it is not an issue.
Michel
Stayed 6 nights in Feb 2026
Verified
8/10 Good
Susie
Dec 21, 2025
Liked: Cleanliness, staff & service, amenities
Cleaning staff were brilliant, room spotless every day! Staff all very friendly and helpful.
Clean bright room, helpful staff at desk, great area to walk around sea views outstanding
Brenda
Stayed 1 night in Dec 2025
Verified
6/10 Okay
Agnieszka
Feb 23, 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
What I liked:
- room size
- comfortable large beds
- ocean view
- poached eggs
- nice staff
- welcome drink in the fridge
- safe
What could be better:
- decor ceilings and walls in corridors were looking very old and tired with stains and peeling paint
- gym (this gym is of 3 star) only one treadmill, very few weights (looks like most were stolen)
- dirty dishes (on 3 days)
- food variety
I would say this hotel rates more as 3.5 stars.
Agnieszka
Stayed 5 nights in Feb 2026
Verified
10/10 Excellent
JESSICA CHIOMA
Nov 19, 2025
Liked: Cleanliness, staff & service, amenities
It was an awesome experience. We had a wonderful birthday getaway at this hotel and we enjoyed every bit of it
JESSICA CHIOMA
Stayed 5 nights in Nov 2025
Verified
10/10 Excellent
Sangeetha
Dec 19, 2025
Liked: Amenities
Amazing view from the balcony, we can hear the waves even on the 10th floor. The room was spacious and clean
Excellent standard hotel overall very clean and tidy
Staff were good
Excellent amenities
Unfortunately alcoholic drinks available in the inclusive package were watered / weakened down
Food choices were excellent
Allergies and intolerance requirements were excellent catered for
This cannot be a 5 Star hotel. It should not be more than 3 stars. It is a very old hotel, staff was not helpful, we paid for breakfast during booking but they said its not included in spite of me showing them on the booking app. Location is not ideal, its very far from the airport and main lively area, unless you have a car its not convenient getting anywhere. Amenity timing is not good, bathroom and room also was not the best. The only good thing about this hotel was the view from the room-ocean view, that's it. We paid a lot for a 5 star experience but were disappointed.