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Acacia Galapagos Boutique Hotel

Property class: 2

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Photo gallery for Acacia Galapagos Boutique Hotel

A hotel with a swimming pool, outdoor seating, and a well-lit entrance.
A modern hotel with a rooftop patio area, outdoor seating, and a visible sign for the Acacia Hotel.
A spacious living area with a glass coffee table, a sofa, a TV, and a staircase.
Room
A reception desk with a person seated behind it, a potted plant, a white chair, and a wooden door leading outside.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Housekeeping
The current price is $218
$218 nightly
$218 total
Nov 1 - Nov 2

Explore the area

View in a map
C/ Floreana Y Matazarnos, Puerto Ayora, Islas Galápagos, 200350
  • Place, Academy Bay
    ‪3 min walk‬
  • Place, Fishing Piers
    ‪3 min walk‬
  • Place, Malecon
    ‪8 min walk‬

Room options

View all photos for Standard Double or Twin Room

Room

Standard Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room

A modern bedroom with a large bed, wooden headboard, bedside tables, a TV, and a painting easel.

Standard Double or Twin Room

  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Bay View

A hotel room with two beds, wooden headboards, and a decorative panel with leaf patterns.

Double or Twin Room, Bay View

10.0 out of 10
Exceptional
(3 reviews)
  • Bay view
  • 312 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

A hotel room with a large bed, a TV, a balcony with a view of palm trees, and a wooden desk.

Deluxe Room

  • 248 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Puerto Ayora

When you stay at Acacia Galapagos Boutique Hotel in Puerto Ayora, you'll be in a national park, just steps from Galápagos National Park and Fishing Piers. .This hotel is 0.4 mi (0.6 km) from Academy Bay and 0.4 mi (0.7 km) from Charles Darwin Research Station.

What's nearby

  • Academy Bay - 3 min walk - 0.2 miles
  • Fishing Piers - 3 min walk - 0.2 miles
  • Malecon - 8 min walk - 0.5 miles
  • Gus Angermeyer Ferry Terminal - 8 min walk - 0.5 miles
  • Las Ninfas Lagoon - 9 min walk - 0.5 miles

Getting around

  • Isla Baltra (GPS-Seymour) - 69 min drive

Restaurants

  • ‪Islander Coffee Roasters - ‬3 min walk
  • ‪Øy - ‬3 min walk
  • ‪Golden Prague Galapagos - ‬5 min walk
  • ‪Red Tuna - ‬4 min walk
  • ‪Isla Grill - ‬3 min walk

About this property

Acacia Galapagos Boutique Hotel

Acacia Galapagos Boutique Hotel offers 8 air-conditioned accommodations with complimentary bottled water and bathrobes. Beds feature down comforters and premium bedding. Business-friendly amenities include desks and safes. Bathrooms include showers with rainfall showerheads, and hair dryers. Housekeeping is offered daily and hair dryers can be requested. Cribs/infant beds (complimentary) are also available.
An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 8 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Featured amenities include luggage storage and a safe deposit box at the front desk.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 70 per night
Free cribs are available on request at the property

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 59033020

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Acacia Galapagos Boutique
Acacia Galapagos Boutique Hotel Hotel
Acacia Galapagos Boutique Hotel Puerto Ayora
Acacia Galapagos Boutique Hotel Hotel Puerto Ayora

Acacia Galapagos Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 41 out of 45 reviews
Rating 8 - Good. 2 out of 45 reviews
Rating 6 - Okay. 2 out of 45 reviews
Rating 4 - Poor. 0 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and immaculate property. Great location!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing boutique hotel, an absolute gem. Great location.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, the staff was great, good breakfast, ac working great, amazing room.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great air conditioning. Staff was very warm and welcoming.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well positioned in town close to all the key spots you want to be. The room was large, modern, well appointed and very clean. The staff are very helpful and overall amazing. Breakfast was different each day and made to order. They packed us a lunch when we had to leave to catch a ferry before breakfast. Very thoughtful and delicious. Couldn't have asked for a better place to stay. Thank you to the staff for being so helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
I loved everything about this place staff, food, hospitality and room.
Stayed 10 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, friendly and helpful service, attractively designed and comfortable rooms, good breakfast
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice room with sea & sunrise views.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff provided excellent support during stay. Breakfast each morning was great and there was variety each day.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
What an excellent stay and experience at Acacia. Jose and staff were super attentive and helpful. Room and grounds were clean. Breakfast and coffee was an added perk and was great as well. Highly recommend and will be back as soon as we’re able to. Don’t look elsewhere
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon

Perfect location in town to be able to walk to restaraunts and then hike out to Tortuga Bat. Staff was super helpful and room was comfy
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We’ve never been treated better than we were by the staff at Hotel Acacia. Everyone was so incredibly friendly, welcoming and helpful. Special shout out to Claudia for giving us such a positive experience! The hotel has everything you need and is centrally located, plus breakfast included.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at Acacia. The location was very central and walkable to shops, dinner, the Charles Darwin Center, and a couple of beaches. The rooms were spacious and spotlessly clean. And the staff was very friendly and helpful, plus a delicious fresh breakfast daily. So glad we planned a couple of days in Puerto Ayora - there are sea lions, tortoises, and marine iguanas all over the place and we spent a lovely day at Tortuga Bay (thanks to recommendation from Acacia staff). Wish we had planned more time there.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend enough! This was the best hotel we have ever stayed in! Room was luxurious, spacious and immaculate, while still being environmentally designed. A/C worked great and the mattress was so comfortable. Room service came multiple times a day to freshen things up. The front desk was so helpful with anything we needed, and were always warm and accommodating. We had the included breakfast almost every day and it was delicious- a mix of local and traditional breakfast dishes, fruit, yogurt, toast, freshly squeezed juices with coffee/tea. The Hotel itself is centrally located and the perfect midway point from shopping, restaurants, and the marina. The courtyard and pool are peaceful and are an activity themselves. FIVE STARS! Amazing hotel and highly recommend. Thank you Acacia Staff!!!
Stayed 9 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel with wonderful staff who attended to our every need. Breakfast was made fresh to order every morning- yogurt, fruit, granola, and then the main dish which was always eggs, a breakfast meat and some side dishes which changed daily. The entire hotel was spotless. Daily housekeeping kept our room spotless as well. Mini split air conditioning in our room kept us cool and comfortable. Many thanks for a wonderful stay!
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudia provided outstanding service and advice making our stay there great. She was very warm, welcoming and a wonderful hostess.
Stayed 4 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities
Hotel Acacia was fantastic. It's the perfect location, clean spacious rooms that they tidy for you every day. The breakfast included is delicious. The staff is truly amazing. They noticed my birthday was coming up after asking to see my passport at check in and surprised me with a cake and candle for my birthday breafast. Everyone is helpful and thoughtful. I really loved my stay here.
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are the friendliest, most helpful, most thoughtful and most professional I have encountered in the 58 countries I have visited. They absolutely added to the specialness of our honeymoon. And everything else about the hotel was amazing, from the size, decor, maintenance and cleanliness of the rooms, to the deliciousness of the food. I would like to thank all of the staff for making our trip so memorable. You are truly the best!
Stayed 7 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at Hotel Acacia for 6 nights, and we were extremely pleased with its clean rooms, excellent staff, and delicious breakfast! The hotel is perfectly situated in Puerto Ayora, walkable to everything in town. The hotel crew also connected us to an agency that helped us book day tours, with which we embarked on the tours to North Seymour and Pinzón. They also helped us coordinate transportations to and from the airport. Our trip to the Galapagos was made perfect by Hotel Acacia! Thank you!!
Stayed 6 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Staff & service

Perfect base to explore Galapagos

This was the second time we stayed at Acacia during our trip. I can’t recommend this hotel highly enough. The staff are so kind, considerate and professional. The rooms are a pleasure to sleep in, always immaculate, freest and clean. There is a tranquil foyer, landing area which is a great spot for looking at the sea, reading or just resting. The location is ideal for Santa Cruz, just off the Main Street, quiet enough for a peaceful sleep. A big mention must go to Jose, Claudia and Carolina who made us feel most welcome. Thank you for a.very pleasant stay.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re a couple and stayed for 6 nights in February. What stands out above all is the warm hospitality and service. Claudia and her two colleagues were amazing - helping with dinner reservations, arranging for laundry services, serving us a different wonderful breakfast each morning. Hotel has a modern design, always pristine. Spaces outside to hang our wet swimsuits. We were on top (third) floor and had an issue with getting hot water only once and staff came up immediately to address it. Highly recommend!
Stayed 7 nights in Feb 2025