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Hotel Indigo Turks Caicos Grace Bay by IHG

3.5 star property

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Photo gallery for Hotel Indigo Turks Caicos Grace Bay by IHG

Exterior
Soundproofing, free WiFi
Point of interest
Restaurant
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
$517
$427 nightly
$517 total
Total with taxes and fees
May 7 - May 8

Explore the area

View in a map
Forbes Road, Providenciales, TKCA 1ZZ
  • Place, Grace Bay Beach
    ‪4 min walk‬
  • Place, Providenciales Beaches
    ‪6 min walk‬
  • Place, Pelican Beach
    ‪15 min walk‬
  • Airport, Providenciales (PLS-Providenciales Intl.)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Mobility Accessible, Terrace (Roll-In Shower)

Soundproofing, free WiFi

Premium Room, 1 King Bed, Mobility Accessible, Terrace (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Soundproofing, free WiFi

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Soundproofing, free WiFi

Standard Room, 1 King Bed, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Terrace

Soundproofing, free WiFi

Standard Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Soundproofing, free WiFi

Standard Room, 2 Double Beds, Balcony

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Terrace

Soundproofing, free WiFi

Standard Room, 2 Double Beds, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Soundproofing, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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Apr 26 - Apr 27
Total with taxes and fees
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About the neighborhood

Providenciales

With a stay at Hotel Indigo Turks Caicos Grace Bay by IHG in Providenciales (Grace Bay), you'll be a 2-minute drive from Providenciales Beaches and 7 minutes from Turtle Cove Marina. .This hotel is 4.3 mi (6.9 km) from Cheshire Hall Plantation and 4.3 mi (6.9 km) from Turk’s Head Brewery.

What's nearby

  • Grace Bay Beach - 4 min walk - 0.3 miles
  • Providenciales Beaches - 6 min walk - 0.4 miles
  • Princess Alexandra National Park - 11 min walk - 0.6 miles
  • Pelican Beach - 15 min walk - 0.8 miles
  • Turtle Cove Marina - 5 min drive - 2.1 miles

Getting around

  • Providenciales Intl. Airport (PLS) - 15 min drive

Restaurants

  • ‪Reflections - Beaches Resort - ‬14 min walk
  • ‪Schooner's Restaurant - ‬15 min walk
  • ‪Bobby Dee's - ‬13 min walk
  • ‪Barefoot By the Sea at Beaches - ‬16 min walk
  • ‪Arizona - ‬11 min walk

About this property

Hotel Indigo Turks Caicos Grace Bay by IHG

Hotel Indigo Turks Caicos Grace Bay by IHG offers 56 accommodations. Televisions come with satellite channels. This Providenciales hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.
Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 56 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Hotel Indigo Turks Caicos Grace Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool
  • Paddleboard
  • TV in common areas

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • 24-hour business center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

More

  • 3 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2025
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Entertainment

  • Satellite channels

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 250 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

Hotel Indigo Turks Caicos Grace Bay by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 2 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

10/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

charles edward

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Apr 2026

10/10 Excellent

Carly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, amazing food (a****), boutique vibe hotel, would recommend
Stayed 7 nights in Mar 2026

10/10 Excellent

Abbygale Martinen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Indigo was a great home base for a first timer to Turks! Every meal at the restaurant was fabulous. You could tell that they were still training staff but for just opening weeks ago, they went above our expectations. They had a private beach area with plenty of chairs and umbrellas just minutes from the hotel (either walking or through their golf cart shuttle). Don’t forget to ask the front desk for complimentary snorkel gear to explore everything the beach has to offer. I can’t wait to see what the rest of the IHG hotels currently being built will bring.
Stayed 5 nights in Mar 2026

6/10 Okay

Lisset

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality. The hotel is very new and we were a few of the individuals who stayed there for the first time. The hotel was kept clean, the staff was helpful and friendly, the first shop was convenient and handy. The hotel does not have many amenities other than pool and gym which is the necessary.
Stayed 4 nights in Mar 2026

6/10 Okay

Samanta

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
First, we would like to highlight the exceptional service provided by Michal B. at the front desk. His professionalism, expertise, and genuine care truly saved our trip. We also want to recognize Tim, Julia (convenience store), Niamh (lady from the UK who was our server during breakfast), and Patrick (reservations manager) for their excellent service. Pros: - Accommodations: The rooms and amenities were brand new and impeccably clean. - Location: The hotel is conveniently located near popular restaurants and the airport. - Dining: The food and drink quality was outstanding; a special thank you to the chef and pizza chef. Cons: - Beach Service: The advertised full service is inaccurate. With only approximately 20 chairs near a construction zone, space is too limited. Furthermore, staff presence was minimal and requests went unfulfilled. - Front Desk Staff: We encountered significant issues with Sonali B., who was rude and dishonest, and Moesha V., who lacked basic communication skills and was unhelpful when we requested management. - Service Efficiency: We experienced consistent delays, such as 40-minute waits for breakfast and over an hour for room service, despite the hotel not being at full capacity. - Connectivity: Daily internet and TV outages made it difficult to manage work and travel arrangements. - Facility Design: The outdoor-only dining area is impractical during rain, as most seating becomes soaked and the roof leaks. Additionally, the lack of indoor activities
Stayed 6 nights in Mar 2026

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 3 nights in Mar 2026

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Lack of knowledge from staff
Stayed 1 night in Mar 2026

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful boitique hotel! Good was amazing. Service impeccable. They are brand new, having just opened march 1 so everything is pristine. They are a ahoet elf from the beach.
Stayed 1 night in Mar 2026

10/10 Excellent

Paul E

Traveled with group, Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were comfortable and well appointed with a coffee maker and small fridge, which made mornings and quick snacks easy. One thing to note is the beds run a bit small, smaller than a queen, so it could be tight if you are planning to have four adults sharing a room. The hotel is not directly on the beach, but it’s very close. They run a golf cart shuttle that takes guests to their beach setup with chairs and umbrellas, which made getting there effortless. The beach itself is fantastic with excellent snorkeling right off the shore. The hotel has a small but lovely central pool area with loungers, a relaxing sunken seating area, a ping pong table, and even an outdoor movie projector. We were traveling with a group and ended up using the pool, restaurant, and common areas like our living room, which worked really well. The restaurant is small but consistently good and probably some of the best value we found on the island. Their pizza oven is a highlight and the pizzas are delicious. Definitely add the breakfast option when booking. The continental breakfast is simple but very good. The gym is small but well equipped with everything needed for a solid workout. What really stood out was the staff. Mark (manager), Mackenzie (assistant manager), and Michael at the front desk were all fantastic and went above and beyond. One other note: house music plays in the pool and common areas during the day. We liked the vibe, but it may not be everyone’s taste.
Pool
Drinks!
Pool at night
Beach
Stayed 7 nights in Mar 2026

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good boutique hotel atmosphere and great staff. The food was surprisingly very good.
Stayed 7 nights in Mar 2026

10/10 Excellent

Laura Jane

A wonderful expedience and beautiful property ! Thank you to Michal , Mackenzie and Mama Juju for the warm and friendly hosting! Can’t wait to come back
Stayed 7 nights in Mar 2026

10/10 Excellent

William

Stayed 1 night in Mar 2026

10/10 Excellent

antonino

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a new hotel, beautiful room, top services, all available, excellent transfer to the fabulous beach, excellent food (we are Italian), we celebrated 25 years of marriage, it couldn't have been better
Stayed 6 nights in Mar 2026