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EA Hotel Crystal Palace

4.0 star property

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Photo gallery for EA Hotel Crystal Palace

Reception
Shower, free toiletries, hair dryer, towels
Minibar, in-room safe, desk, blackout drapes
Meeting facility
Daily buffet breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Mala Stepanska 17, Prague, 12000
  • Place, Charles Square
    ‪5 min walk‬
  • Place, Wenceslas Square
    ‪8 min walk‬
  • Place, Dancing House
    ‪9 min walk‬
  • Airport, Prague (PRG-Vaclav Havel)
    ‪22 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • 194 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Double or Twin Room, Terrace

Minibar, in-room safe, desk, blackout drapes

Double or Twin Room, Terrace

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

Similar properties

Exterior
EA Hotel Moment Self Check-In
Nové Město
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 105 reviews
$65 nightly
The price is $77
Jun 21 - Jun 22
Total with taxes and fees
EA Hotel Moment Self Check-In

About the neighborhood

Prague

A stay at EA Hotel Crystal Palace places you in the heart of Prague, within a 15-minute walk of Wenceslas Square and Dancing House. .This hotel is 1.5 mi (2.4 km) from Old Town Square and 2.8 mi (4.6 km) from Prague Castle.

What's nearby

  • Charles Square - 5 min walk - 0.3 miles
  • New Town Hall - 5 min walk - 0.3 miles
  • Czech Technical University - 5 min walk - 0.3 miles
  • Wenceslas Square - 8 min walk - 0.4 miles
  • Dancing House - 9 min walk - 0.5 miles

Getting around

  • Štěpánská Stop - 3 min walk
  • Prague Central Station - 16 min walk
  • Vaclav Havel Airport (PRG) - 39 min drive

Restaurants

  • ‪Restaurace U Šumavy - ‬1 min walk
  • ‪U Pravdů - ‬3 min walk
  • ‪Döner Kebab Can Bey - ‬2 min walk
  • ‪Příčný řez - ‬4 min walk
  • ‪Pivovarský dům Benedict - ‬2 min walk

About this property

EA Hotel Crystal Palace

EA Hotel Crystal Palace offers 65 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna.
Make yourself at home in one of the 65 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (CZK 875 per day)
  • Valet parking on site (CZK 875 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CZK 135 for adults and CZK 135 for children

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • Elevator

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CZK 500

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 1:00 PM - 7:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Žitná 525/28, 120 00 Praha 2 - Nové Město]
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CZK 350 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CZK 750.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 135 for adults and CZK 135 for children
  • Airport shuttle fee: CZK 825 per vehicle (one way)
  • Self parking fee: CZK 875 per day
  • Valet parking fee: CZK 875 per day
  • Pet fee: CZK 350 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CZK 500 (subject to availability)
  • Rollaway bed fee: CZK 750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

EA Crystal Palace
EA Crystal Palace Prague
EA Hotel Crystal Palace
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel
EA Hotel Crystal Palace Prague
EA Hotel Crystal Palace Hotel Prague

EA Hotel Crystal Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 167 out of 733 reviews
Rating 8 - Good. 340 out of 733 reviews
Rating 6 - Okay. 151 out of 733 reviews
Rating 4 - Poor. 52 out of 733 reviews
Rating 2 - Terrible. 23 out of 733 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Scott

Liked: Cleanliness, property conditions & facilities
Clean rooms, decent breakfast and ideal location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Petra

Liked: Cleanliness
Disliked: Property conditions & facilities
+ Tasty breakfast, big rooms, parking available for charge, elevator, coffee/tea behind the lobby 24/7, good location - rather older hotel, sauna is extra charge
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Thijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central Place!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price the hotel was fine and in a good location
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff are great and friendly..Kristina is very helpful and hardworking and the rest of the cleaning ladies are great overall ..
Stayed 13 nights in Jul 2025
Verified

10/10 Excellent

Milton

Liked: Cleanliness, property conditions & facilities
Great location and breakfast. Good size room and bathroom. Old dark red carpet.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget option. Location is in Prague 1 near the dancing house. Within walking distance of old town square and wenceslas square . Also close to the metro so was very ideal. Facilities were good, no issues when checking in or out. Price was also very cheap. No complaints. Would consider staying here again the next time I go to Prague.
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Macarius

Liked: Cleanliness, staff & service
Good location. Requires some modernisation however.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost Perfect Experience

Wish check in was abit simpler, the stay other than that was perfect! Reception was very friendly and helpful, room was amazing, spacious and comfortable and clean. Breakfast was sufficient and delicious as well, thank you for the pleasant stay!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
If I come back to Prague, I will lodge here at EA Crystal Palace.
Stayed 6 nights in Jul 2023
Verified

8/10 Good

Crystal Min

Liked: Cleanliness, staff & service, amenities
Bed and general furnishings could do with updating.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel, very close to everything and walking distance to restaurants. The only thing to add is that the Spa and Sauna wasn’t working during my stay.
Stayed 3 nights in Nov 2023
Verified

6/10 Okay

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Room was good, the bed was awfully uncomfortable
Stayed 2 nights in Sep 2023
Verified

4/10 Poor

Wynand

Liked: Cleanliness
Disliked: Property conditions & facilities
Conveniently located, sadly issues with AC which led to the changing of 3 rooms.
Stayed 1 night in Jul 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK, but nothing special

OK, but nothing special considering this is 4 stars. Very similar to some good 3 stars hotels in Prague. It was very cold in dining room during breakfast
Stayed 1 night in Sep 2022
Verified

8/10 Good

Jungha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is excellent. The staff are kind. The bathroom is clean, too.But the elevator smells a little. It's not completely downtown, but there's no problem moving by tram. It takes 15 to 30 minutes to wait.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

farris

Liked: Cleanliness
Disliked: Staff & service, amenities
Bad; one outlet, leak in the ceiling if you kept the bathroom light on too long, beds are all single, no queen or king size. Front desk was not 24/7. Good;quiet, walls kept me from hearing other rooms, internet was really good, didnt cut out playing games as much as other hotels but sometimes it would. Price was great for the stay
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Lizbeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took an hour… beds are hard and uncomfortable. Dimly lit rooms.
Stayed 1 night in Feb 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only issue was time to check in to get the key. Also last night the key card failed and we had to call the other hotel for someone to come and reactivate but they were very quick
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Farid

Disliked: Property conditions & facilities
the hotel and stuff were nice but not very helpful. rooms door, light over the sink eere broken.
Stayed 5 nights in Aug 2024
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To reach my room, I had to cross a room(conference) that was totally dark. The last day, althought the check out was at 11.00, at 10.00 the cleaning service knocked on my door, and I had to get out from the bathroom
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

zhi

Liked: Cleanliness
hotel was clean but rooms are setup strange. NO shower curtain
Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Cristobal

Disliked: Cleanliness, staff & service, room comfort

This is not a 4 star hotel.

Poor reception customer service, Cleaning service does not respect sign DO NOT DISTURB, she was knocking every door despite the sign.
Stayed 2 nights in Apr 2023