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Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

Property class: 3.5

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Photo gallery for Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

An indoor swimming pool with a city view, a seating area with chairs, and a potted plant.
A hot tub with a view of a sunset through large windows.
A rooftop terrace with a hot tub, outdoor seating, and large windows offering a sunset view.
Breakfast buffet
A lobby with a circular chandelier, marble columns, a reception desk, and a bar area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $59
$56 nightly
$59 total
Total with taxes and fees
Oct 26 - Oct 27

Explore the area

View in a map
Avenida Alberto Bins, 514, Centro Historico, Porto Alegre, RS, 90030-140
  • Place, Rua da Praia
    ‪1 min walk‬
  • Place, Porto Alegre Public Market
    ‪7 min walk‬
  • Place, Porto Alegre Federal University
    ‪10 min walk‬
  • Airport, Porto Alegre (POA-Salgado Filho Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room, 1 Double Bed

A hotel room with a bed, bedside table, chair, desk, TV, and large windows.

Standard Single Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)
  • 269 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

A hotel room with a large bed, a small table, two chairs, a window with curtains, an air conditioning unit, and a trash can.

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(17 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, 1 Double Bed

A hotel room with a bed, a desk with a computer, a chair, a small table, and a window with curtains.

Superior Single Room, 1 Double Bed

  • 291 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

A hotel room with a bed, bedside table, desk, TV, and artwork on the walls.

Superior Double Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a large mirror, and a wardrobe.

Superior Single Room, 2 Twin Beds

  • 248 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds

Room

Superior Twin Room, 2 Twin Beds

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 2 Twin Beds

A hotel room with two single beds, a desk with a chair, a lamp, and a mirror.

Standard Single Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds

A hotel room with two single beds, a desk with a chair, a lamp, and a mirror.

Standard Twin Room, 2 Twin Beds

9.6 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

A hotel room with a bed, a desk, a chair, a television, and a minibar.

Suite

  • 495 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Porto Alegre

A stay at Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa places you in the heart of Porto Alegre, steps from Rua da Praia and 5 minutes by foot from Santa Casa Historic Cultural Center. .This hotel is 0.7 mi (1.2 km) from Santander Cultural Center and 0.8 mi (1.3 km) from Museu de Arte do Rio Grande do Sul Ado Malagoli.

What's nearby

  • Rua da Praia - 1 min walk - 0.1 miles
  • Porto Alegre Public Market - 7 min walk - 0.4 miles
  • Porto Alegre Federal University - 10 min walk - 0.6 miles
  • Sao Pedro Theater - 12 min walk - 0.6 miles
  • Museu de Arte do Rio Grande do Sul Ado Malagoli - 12 min walk - 0.7 miles

Getting around

  • Mercado Station - 9 min walk
  • Salgado Filho Intl. Airport (POA) - 13 min drive

Restaurants

  • ‪Forcaffé - ‬4 min walk
  • ‪Café Haiti - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Restaurante Qualitá - ‬3 min walk

About this property

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa offers 283 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Porto Alegre hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 283 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features complimentary wireless internet access, a hair salon, and shopping on site.
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast and lunch.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (BRL 42 per day)
  • Extended parking on site (BRL 41 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: BRL 45 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 514 Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 16 floors
  • 2 buildings
  • Banquet hall
  • Built in 1973
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 45 per person
  • Valet parking fee: BRL 42 per day
  • Extended parking fee: BRL 41 per night
  • Administrative fee: BRL 3.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Plaza Sao Rafael
Plaza Sao Rafael
Plaza Sao Rafael Hotel
Plaza Sao Rafael Hotel Porto Alegre
Plaza Sao Rafael Porto Alegre
Plaza Sao Rafael Hotel Porto Alegre, Brazil
Plaza Sao Rafael Hotel Hotel
Plaza Sao Rafael Hotel Porto Alegre
Plaza Sao Rafael Hotel Hotel Porto Alegre

Plaza São Rafael Hotel - Próximo ao Cais Embarcadero e Hosp Santa Casa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 432 out of 908 reviews
Rating 8 - Good. 299 out of 908 reviews
Rating 6 - Okay. 103 out of 908 reviews
Rating 4 - Poor. 52 out of 908 reviews
Rating 2 - Terrible. 22 out of 908 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel bom.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel vintage
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
A nice old style hotel downtown. The beds where comfortable and it was quiet.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, good facilities and good service.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Amenities
Well located. Great service.
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Liked: Amenities
Disliked: Staff & service
Staff at the front desk: some people were helpful, others really need training, not helpful at all.
Stayed 10 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
Good hotel but craving for a refurbishment .
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Friendly staff at reception made us feel welcome. Rooms are ok in need of updating. Nice breakfast.
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
♥️♥️♥️🙏
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok, just kind unsafe when night fall
Stayed 3 nights in Mar 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel locked up in the 80’s

Terrible service at the restaurant. Rude staff and poor food . It used to be a 5 star this hotel.. those days are over.
Stayed 1 night in Jan 2024
Verified review

4/10 Poor

Liked: Cleanliness, amenities
The room was the bare minimum, with an awful view (a badly decayed wall), the bathroom was very poorly illuminated, the phone was mute, the AC did not work properly, the mini bar was loose, when we opend the door it comes with it, and no amenities, just a bed, a table, and a couple of chairs. The only positive point of this hotel was the heated pool and the area around it. I won't come back to it, despite the reasonable price.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2024
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Plaza são Rafael used to be a high standard hotel in Porto Alegre. It is sad and disappointing to see that the rooms are very outdated. AC doesn't work well, WiFi is very spotty, tv is not smart, it is very small and has terrible reception of the few channels available. It seems the cleaning standards are lacking I was in a non smoking room but there was a cigarette butt sitting on the window during my whole stay. Elevators are noisy and old and the breakfast is good but not near impressive as it used to be. I had a capeletti soup from the restaurant and it was tottaly bland.
Stayed 5 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Problemas com chekiing. Cheguei depois do horário previsto e não tinha quarto disponível. Funcionários justificaram o atraso por conta da Corrida e oferecerem duas horas para compensar no Checkout
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fiz reseva para 2 pessoas. No check in informei que minha esposa deveria chega mais tarde. Ao chegar no apartamento identifiquei 2 camas de solteiro, mesmo informando sobre a possível chegada de minha esposa.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto sempre limpo, equipe educada e bem treinada, café da manhã variado, instalações ótimas.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente . Quarto bem limpo ! Infraestrutura do Hotel
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tive uma estadia ótima. Tudo ok
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estrutura do hotel, excelente, tem restaurante, academia, sauna, massagem, piscina. Tem tudo
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Hotel em franca decadência. Sem palavras para descrever. Foi-se o tempo que o Plaza era referência de qualidade. O café terceirizado e de péssima qualidade. Qto ao Hotéis.com registro tbm meu descontentamento, zero suporte, dificuldade para obter uma ajuda durante a hospedagem. Será a última hospedagem no Plaza e tbm a última reserva via Hotéis.com
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo quarto, ótimo café da manhã, necessitando alguma manutenção
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muito bom, porém antigo. Café da manhã bom e funcionários prestativos.
Stayed 2 nights in Jun 2026