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Hyatt House Portland Airport

3.0 star property

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Lobby lounge
Reception
Exterior
Junior Suite, 1 King Bed | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels
Fitness studio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry

Explore the area

View in a map
11707 NE Airport Way, Portland, OR, 97220
  • Place, Cascade Station
    ‪12 min walk‬
  • Place, Copper Mountain Property
    ‪13 min walk‬
  • Place, Mt Hood Community College - Maywood Park Campus
    ‪3 min drive‬
  • Airport, Portland, OR (PDX-Portland Intl.)
    ‪5 min drive‬

Room options

Studio Suite (2 Queen Beds & 1 Double Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite (2 Queen Beds & 1 Twin Sofa Bed)

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Free daily continental breakfast
Super 8 by Wyndham Portland Airport
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  • Free airport shuttle
  • Pet friendly
  • Parking included
3.9 out of 5, Good, 1,293 reviews
$66 nightly
The price is $77
Mar 15 - Mar 16
Total with taxes and fees
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About the neighborhood

Portland

Located in Portland (Northeast Portland), Sojourn Suites Portland Airport is within a 15-minute drive of Veterans Memorial Coliseum and Portland State University. .This hotel is 10.1 mi (16.2 km) from Portland International Raceway and 10.2 mi (16.4 km) from Moda Center.

What's nearby

  • Windy's Corner - 4 min walk - 0.3 miles
  • Cascade Station - 12 min walk - 0.7 miles
  • Copper Mountain Property - 13 min walk - 0.7 miles
  • Mt Hood Community College - Maywood Park Campus - 3 min drive - 2.1 miles
  • Argay Park - 5 min drive - 2.8 miles

Getting around

  • Mt Hood Avenue Station - 3 min drive
  • Vancouver Station - 14 min drive
  • Portland International Airport (PDX) - 4 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪7-Eleven - ‬9 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Dutch Bros Coffee - ‬8 min walk
  • ‪Famous Dave's - ‬4 min drive

About this property

Hyatt House Portland Airport

Sojourn Suites Portland Airport offers 200 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Portland hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 200 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from March 6 2026 to December 31 2026 (dates subject to change).
The property will be renovating from December 15 2025 to June 30 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Front desk
  • Hallway
  • Laundry facilities
  • Lobby
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel
Shilo Inn Suites Hotel Portland Airport
Shilo Inn Suites Portland Airport
Portland Shilo Inn
Shilo Inn Portland
Sojourn Suites Portland
Sojourn Suites Portland Airport Hotel
Shilo Inn Suites Hotel Portland Airport
Sojourn Suites Portland Airport Portland
Sojourn Suites Portland Airport Hotel Portland

Hyatt House Portland Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 839 out of 1826 reviews
Rating 8 - Good. 431 out of 1826 reviews
Rating 6 - Okay. 278 out of 1826 reviews
Rating 4 - Poor. 135 out of 1826 reviews
Rating 2 - Terrible. 143 out of 1826 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No fitted sheets and old mattress with stains.
Stayed 1 night in Dec 2025

6/10 Okay

Sabrina, Tucson

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was very large. It had a little living space with mini fridge and microwave. There were 2 bathroom sinks and good counter space. So good space but the room was old and somewhat out dated. The carpet had several rolls in it so you had to be careful not to trip. No maid service. I quess you have to request it. I was there 5 days. The lobby was nothing great. Everywhere looked old and out of date. The bathrooms in lobby where so gross is was unreal. The halls always had garbage from rooms and dirty sheets sitting in hall. I was only there to sleep as I was there to move my parent out of Portland. But, I would never stay there again. I don’t need fancy but do want to feel good and safe and have it clean.
Stayed 4 nights in Dec 2025

8/10 Good

Adrian

Liked: Staff & service
The property itself was great! Staff was wonderful and pleasant. The hotel could definitely use an upgrade but for the price and convenience and location it was suitable for my needs during my stay! Overall it was fine! A little noisy at night from others across the rooms but overall it was ok
Stayed 2 nights in Dec 2025

8/10 Good

Tom

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaoyan

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 2 nights in Dec 2025

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
The whole property has been neglected. I’m sure there are Motel 6’s that are cleaner. I don’t believe there’s a working vacuum on site. Floors were dirty throughout. Found things on the floor of room, moulding looked like it had been chewed off by a dog . No real amenities there. Two of four ice machines were out of order
Stayed 7 nights in Nov 2025

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness
The staff was very nice. I was having trouble with the refrigerator. Jose let me change rooms. All the amenities a person could ask for in a hotel. I was not able to go to the restaurant but, will be going back. Thank you.
Stayed 1 night in Dec 2025

4/10 Poor

Donald

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room not ready at 5pm (check in time is 4),Ice machine didn't work. Tape in the carpet sears in the hallway. Had a jr suite, TV didn't work in the sitting area. No light bulb in the bedside lamp. Checked in in Demand the AC was on...Room was freezing.Room was clean but in real need of an update. Have no idea how it was rated 8/10?
Stayed 1 night in Dec 2025

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Dec 2025

10/10 Excellent

Albert

Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 3 nights in Dec 2025

6/10 Okay

Leroy

Stayed 1 night in Dec 2025

8/10 Good

Joel and Yoko

Traveled with family
Liked: Amenities, property conditions & facilities
Reasonable price and quiet. Staffs are friendly.
Stayed 1 night in Dec 2025

8/10 Good

Norm

Stayed 2 nights in Nov 2025

10/10 Excellent

julie

Stayed 1 night in Nov 2025

8/10 Good

Leslie

Stayed 1 night in Nov 2025

10/10 Excellent

Moses, Murfreesboro

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good property. Very spacious room with good ceiling lights. Needs some carpet cleaning to get rid of bad smell.
Stayed 1 night in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Thien Phuc

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fine
Stayed 1 night in Nov 2025

8/10 Good

Prissila

Stayed 2 nights in Nov 2025

8/10 Good

Leroy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

6/10 Okay

Cathy

Traveled with family
Hotel is dated. Check in was a cold process. There is no restaurant on premises.
Stayed 1 night in Nov 2025

2/10 Terrible

brian

Stayed 1 night in Nov 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Outdated, needs modernization with things like usb ports. Neds new carpets, psint, etc.
Stayed 1 night in Nov 2025

4/10 Poor

Sophia

Liked: Cleanliness, amenities, property conditions & facilities
I got charged for two rooms instead of one, I would appreciate a refund or credit. Thanks!
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025