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Grand Hotel and Casino

4.0 star property

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Photo gallery for Grand Hotel and Casino

Outdoor pool, pool umbrellas, sun loungers
Penthouse Suite | Premium bedding, in-room safe, desk, blackout drapes
Deluxe Room, Harbor View | Terrace/patio
Breakfast, lunch and dinner served
Panoramic Suite | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
The current price is $221
$192 nightly
$221 total
Total with taxes and fees
Jun 15 - Jun 16

Explore the area

View in a map
Lini Highway, P.O Box 3061, Port Vila, Efate
  • Place, Port Vila Market
    ‪3 min walk‬
  • Place, Independence Park
    ‪6 min walk‬
  • Place, Parliament House
    ‪8 min walk‬
  • Airport, Port Vila Airport (VLI)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, Harbor View

Deluxe Room, Harbor View | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Harbor View

8.0 out of 10
Very good
(4 reviews)
  • Harbor view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Harbour View Room

Harbour View Room | Premium bedding, in-room safe, desk, blackout drapes

Harbour View Room

8.8 out of 10
Excellent
(12 reviews)
  • Harbor view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Harbour View Suite

Harbour View Suite | Premium bedding, in-room safe, desk, blackout drapes

Harbour View Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Suite

Panoramic Suite | Premium bedding, in-room safe, desk, blackout drapes

Panoramic Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Harbor view
  • 462 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Penthouse Suite

Penthouse Suite | Premium bedding, in-room safe, desk, blackout drapes

Penthouse Suite

  • 1 bedroom
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

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Jun 17 - Jun 18
Total with taxes and fees
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About the neighborhood

Port Vila

A stay at Grand Hotel and Casino places you in the heart of Port Vila, steps from Iririki Island and 3 minutes by foot from Port Vila Market. .This family-friendly hotel is 0.2 mi (0.4 km) from Feiawa Park and 0.4 mi (0.7 km) from Independence Park.

What's nearby

  • Port Vila Market - 3 min walk - 0.2 miles
  • Lookout Point - 6 min walk - 0.4 miles
  • Independence Park - 6 min walk - 0.4 miles
  • Parliament House - 8 min walk - 0.5 miles
  • Tana Russet Plaza - 19 min walk - 1.0 mile

Getting around

  • Port Vila Airport (VLI) - 19 min drive

Restaurants

  • ‪Waterfall - ‬14 min walk
  • ‪Port Vila Central Market - ‬4 min walk
  • ‪Nambawan Café & Bar - ‬8 min walk
  • ‪Brewery Bar and Restaurant - ‬1 min walk
  • ‪Banyan Beach Bar - ‬19 min walk

About this property

Grand Hotel and Casino

Grand Hotel and Casino offers 74 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 74 guestrooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at the Crystals Restaurant, a restaurant where you can take in the pool view, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Port Vila? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crystals Restaurant - Overlooking the ocean and pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Hemisphere Lounge Bar - Overlooking the ocean, this cocktail bar serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VUV 2,600 for adults and VUV 1,300 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crystals Restaurant
  • Hemisphere Lounge Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,153 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: VUV 2000

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VUV 3500.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VUV 2600 for adults and VUV 1300 for children
  • Airport shuttle fee: VUV 1600 per person (one-way)
  • Airport shuttle fee per child: VUV 1600 (one-way), (up to 18 years old)
  • Late check-out fee: VUV 2000 (subject to availability)
  • Rollaway bed fee: VUV 3500.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Casino Port Vila
Grand Hotel & Casino Port Vila
Grand Hotel Casino Port Vila
Grand Hotel and Casino Hotel
Grand Hotel and Casino Port Vila
Grand Hotel and Casino Hotel Port Vila

Grand Hotel and Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 202 out of 601 reviews
Rating 8 - Good. 276 out of 601 reviews
Rating 6 - Okay. 92 out of 601 reviews
Rating 4 - Poor. 22 out of 601 reviews
Rating 2 - Terrible. 9 out of 601 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always the best hotel in town!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,very central to everything ,spacious rooms and lovely staff.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful property
Stayed 5 nights in Sep 2023
Verified

8/10 Good

Vikas

Liked: Cleanliness, staff & service, amenities
Good location and courteous staff.
Stayed 12 nights in Nov 2022
Verified

10/10 Excellent

Susie

Liked: Cleanliness, property conditions & facilities
We had a wonderful stay. The staff were amazing!
Stayed 1 night in Mar 2024
Verified

8/10 Good

Milind

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was good. The staff were very friendly and helpful.
Stayed 5 nights in Nov 2023
Verified

8/10 Good

david samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff Exchange rates are better in town
Stayed 8 nights in Aug 2024
Verified

8/10 Good

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position, comfortable enough and lovely, helpful staff.
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great views
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet waterfront property with very friendly staff and great views.
Stayed 8 nights in Nov 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and management were excellent
Stayed 5 nights in Feb 2023
Verified

8/10 Good

Garry

Liked: Cleanliness, staff & service
The place is a little dated but staff and food were fantastic
Stayed 10 nights in Jun 2023
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the close proximity to town and hospital. Great pool for early morning swims.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a historic feel. Rooms appear to be recently renovated and clean. The staff are amazing. Every single one had the biggest and most welcoming smile. Really enjoyed my stay.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of town so it’s the place to be. Staff are super friendly and attentive. Rooms are really comfortable.
Stayed 10 nights in Sep 2023
Verified

10/10 Excellent

Espen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay although the after effects of the two cyclones were still visible
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in the heart of Port Vila. Clean, quiet, and safe. Wonderful restaurant downstairs. Staff was helpful and nice.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

J Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Nice!

Really enjoyed staying at the Grand. Wonderful views from the balcony. Good food in the restaurant. A super friendly staff.
Stayed 2 nights in Jan 2024
Verified

8/10 Good

Phillipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & location
Stayed 6 nights in Sep 2022
Verified

10/10 Excellent

Yamila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 days at the Grand Hotel and we completely love it! Starting from the staff, they are such a lovely people who take care of all our needs and always with a smile on their faces. The food was also delicious, and the view was glorious. We super recommend this place
Stayed 6 nights in Dec 2023
Verified

8/10 Good

faye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Excellent location, minutes walk to town. Easily accessible to transportation and for tours. Great service at reception. Restaurant staff need to be a little more attentive to dining guests. Would definitely come back
Stayed 4 nights in Aug 2023
Verified

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Central location within walking distance of town.

Good location and overall a pleasant stay. A bit of general moaintenance needed especially in bathrooms.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Masayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staffs
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Ankica

Hotel location works for the market & shops further up in town. Hotel is ok for an overnight transfer wouldn’t suggest staying for a ‘holiday’.
Verified

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

The Hotel and location are great, our issue was that next door to the hotel is a shipping dock and a shipyard, a barge was continuously running a bilge pump, and the ship yard continuously banging on the hull renovating an old ship, in turn very noisy during the day and night especially if out on the balcony.
Stayed 10 nights in Oct 2024