Upon check in the lady at reception told us all her systems seem to be down, i had a reservation for two queen upgrade room that i paid extra for because on Expedia sad was a view room, the lady informed me there is no upgrade rooms all rooms face water and have same virew. Then she put me in a single bed room that looked like a double bed, I had to go back to office show her my reservation I made and what I paid for to be told don’t have any more double queens, only could give me one King or two doubles, so chose the King but that’s not what I had chosen or paid for. She went on to say this is problem with making reservations by 3rd party app, I guess it was my fault they over sold room types. Bathroom was disgusting, black stuff around drain and faucet in shower, had wall paper peeling in big chunks, the shower curtain was on a round rod but if closed it wouldn’t stay in enclosure so water got on floor, towels felt like sand paper. Will never stay here again.