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Crystal Inn

Property class: 2.5

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Photo gallery for Crystal Inn

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace
Classic Studio Suite | Living area | 43-inch TV with cable channels
View from property
Reception
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$75
$65 nightly
$75 total
Total with taxes and fees
Apr 25 - Apr 26

Explore the area

View in a map
2015 TX-73, Port Arthur, TX, 77640
  • Place, London Bridge Park
    ‪6 min drive‬
  • Place, Babe Zaharias Golf Course
    ‪7 min drive‬
  • Place, Museum of the Gulf Coast
    ‪8 min drive‬
  • Airport, Beaumont, TX (BPT-Southeast Texas Regional)
    ‪10 min drive‬

Room options

View all photos for Comfort Single Room

Premium bedding, down comforters, desk, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(35 reviews)
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, desk, laptop workspace

Deluxe Double Room

7.0 out of 10
Good
(25 reviews)
  • City view
  • 270 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Studio Suite

Premium bedding, down comforters, desk, laptop workspace

Classic Studio Suite

8.8 out of 10
Excellent
(16 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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May 9 - May 10
Total with taxes and fees
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About the neighborhood

Port Arthur

When you stay at Crystal Inn in Port Arthur, you'll be near the airport and 8 minutes by car from Our Lady of Guadalupe Shrine. .This hotel is 6.5 mi (10.5 km) from Pompeiian Villa and 6.6 mi (10.7 km) from London Bridge Park.

What's nearby

  • London Bridge Park - 6 min drive - 6.6 miles
  • Our Lady of Guadalupe Shrine - 7 min drive - 7.3 miles
  • Babe Zaharias Golf Course - 7 min drive - 9.1 miles
  • Central Mall - 8 min drive - 9.6 miles
  • Museum of the Gulf Coast - 8 min drive - 6.6 miles

Getting around

  • Beaumont Station - 23 min drive
  • Beaumont, TX (BPT-Southeast Texas Regional) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Texas Roadhouse - ‬9 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪Dairy Queen - ‬5 min drive

About this property

Crystal Inn

Crystal Inn offers 80 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels.

Bathrooms include shower/tub combinations. This Port Arthur hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 80 air-conditioned rooms featuring microwaves. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
A complimentary continental breakfast is served daily from 5:00 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 5:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height electrical outlets in bathroom
  • Phone accessibility kit
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Crystal inn Hotel
Crystal inn Port Arthur
Crystal inn Hotel Port Arthur

Crystal Inn Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 211 out of 486 reviews
Rating 8 - Good. 108 out of 486 reviews
Rating 6 - Okay. 61 out of 486 reviews
Rating 4 - Poor. 47 out of 486 reviews
Rating 2 - Terrible. 59 out of 486 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Cedric

Stayed 2 nights in Jan 2026

10/10 Excellent

Sonia

Stayed 1 night in Jan 2026

10/10 Excellent

Marlon

Stayed 1 night in Jan 2026

10/10 Excellent

Adam

Stayed 1 night in Jan 2026

8/10 Good

Tram

Stayed 3 nights in Jan 2026

10/10 Excellent

Dameian

Stayed 2 nights in Jan 2026

10/10 Excellent

Adam

Stayed 2 nights in Jan 2026

4/10 Poor

Andrea

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room wasnt cleaned when asked to clean. The beds were made, but sheets werent changed. The trash wasnt dumped.
Stayed 2 nights in Jan 2026

8/10 Good

Jefry

Liked: Cleanliness, staff & service, amenities
The room feels so great, and I good to stay here next time when I am back to work in this area
Stayed 4 nights in Jan 2026

8/10 Good

Thadayoose

Traveled with group
Room was good. Staff were also good
Stayed 2 nights in Jan 2026

10/10 Excellent

Daybelis

Stayed 4 nights in Dec 2025

2/10 Terrible

Oriyon

the staff support sucked!!
Stayed 1 night in Dec 2025

10/10 Excellent

ERICA

Stayed 1 night in Dec 2025

6/10 Okay

Daira

Stayed 1 night in Jan 2026

10/10 Excellent

Oriyon

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great everything
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 3 nights in Dec 2025

10/10 Excellent

Jesus

Stayed 3 nights in Dec 2025

10/10 Excellent

ERICA

Liked: Staff & service, amenities
Staff
Stayed 1 night in Dec 2025

4/10 Poor

dejiovanni

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toilet was broken and sink was clogged. I informed the front desk within 30 minutes of checking in and reminded them again the next morning. Both times they told me that it would be taken care of. After staying in the room two nights and checking out, still, no one came to fix it. A used bar of soap from the previous guest was still in the shower so it couldn't have been cleaned well. It's sad because I've been staying at this place for a while. It was nice at first and a very good deal for the price. But it seems like there's been no maintenance or upkeep and they don't really care to.
Used bar of soap from previous guests
Smoke detector hanging down off of ceiling
Clogged drain that took about 10 minutes to fully drain.
Toilet with broken chain. The only way it could be flushed was to take the lid off and pull the thing in the middle up.
Stayed 2 nights in Dec 2025

6/10 Okay

Sonia

Business traveler
Liked: Cleanliness, staff & service, amenities
Room was clean & staff was courteous. Toilet needs fixing and sink doesn't drain. I work near by, so I was really just there to sleep to avoid making the long drive to and from home at 130am. Other than that, it served it's purpose. Would def stay again a night or 2 outta the week
Stayed 2 nights in Dec 2025

10/10 Excellent

Martha

Stayed 1 night in Dec 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Dec 2025

10/10 Excellent

ERICA

Stayed 1 night in Dec 2025

10/10 Excellent

Marlon

Stayed 2 nights in Dec 2025

4/10 Poor

James

Business traveler
Disliked: Cleanliness, property conditions & facilities
Second time staying there elevator out of order again. Toilet bowl water continues to run never fills up for flushing. Building states no smoking but second floor smells like ashtray.
Stayed 2 nights in Dec 2025