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Sure Hotel by Best Western Rhoen Garden

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Photo gallery for Sure Hotel by Best Western Rhoen Garden

Lobby
Indoor pool, open 7 AM to 8:30 PM, sun loungers
Food and drink
Food and drink
Sauna, body treatments, aromatherapy, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
$77
$70 nightly
$77 total
Total with taxes and fees
Feb 22 - Feb 23

Explore the area

View in a map
Kohlstöcken 4, Poppenhausen, HE, 36163
  • Place, Hessian Rhön Nature Park
    ‪1 min walk‬
  • Place, Guckaisee
    ‪9 min walk‬
  • Place, Wasserkuppe
    ‪13 min drive‬

Room options

View all photos for Economy Room, 1 Twin Bed

Economy Room, 1 Twin Bed | In-room safe, desk, cribs/infant beds, rollaway beds

Economy Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 1 Queen Bed

Comfort Room, 1 Queen Bed | In-room safe, desk, cribs/infant beds, rollaway beds

Comfort Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds, Balcony

Superior Room, 2 Twin Beds, Balcony | In-room safe, desk, cribs/infant beds, rollaway beds

Superior Room, 2 Twin Beds, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, cribs/infant beds, rollaway beds

Family Room, Multiple Beds

8.8 out of 10
Excellent
(3 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower) | In-room safe, desk, cribs/infant beds, rollaway beds

Standard Room, 1 Double Bed, Balcony, Valley View (Walk-in Shower)

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Economy Single Bed Room

  • Sleeps 1

Superior Room with 2 Single Beds and Balcony

  • Sleeps 2

1 Queen Bed, Comfort Room, Twin Beds On Request

  • Sleeps 2

1 Double 2 Single Beds, Family Room, 2 Rooms

  • Sleeps 4

View all photos for 1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

In-room safe, desk, cribs/infant beds, rollaway beds

1 Double Bed, Balcony, Valley View, Sitting Corner, Walk In Shower

  • Sleeps 2

1 King Bed, Junior Suite, Balcony, Fireplace, Separate Living Area, Sofa, Bathtub

  • Sleeps 2

Similar properties

Exterior
Hotel Gersfelder Hof
  • Pool
  • Spa
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, 52 reviews
$116 nightly
The price is $130
Jan 30 - Jan 31
Total with taxes and fees
Hotel Gersfelder Hof

About the neighborhood

Poppenhausen

With a stay at Sure Hotel by Best Western Rhoen Garden in Poppenhausen, you'll be a 1-minute walk from Hessian Rhön Nature Park and 10 minutes by foot from Guckaisee. .This spa hotel is 2.2 mi (3.5 km) from Wasserkuppe and 3.7 mi (5.9 km) from Gersfeld to Kreuzburg Hiking Trail.

What's nearby

  • Hessian Rhön Nature Park - 1 min walk - 0.0 miles
  • Guckaisee - 9 min walk - 0.5 miles
  • Wasserkuppe - 13 min drive - 4.8 miles
  • Kreuzberg Monastery - 22 min drive - 11.5 miles
  • Fulda Cathedral - 26 min drive - 16.6 miles

Getting around

  • Gersfeld (Rhön) Station - 9 min drive
  • Frankfurt Airport (FRA) - 88 min drive

Restaurants

  • ‪Café Kaffemühle - ‬11 min drive
  • ‪Hotel Krone Post Mally - ‬5 min drive
  • ‪Märchenwiesenhütte - ‬8 min drive
  • ‪Landgasthof Zum Stern - ‬4 min drive
  • ‪Gaststätte Weikardshof - ‬10 min drive

About this property

Sure Hotel by Best Western Rhoen Garden

Hotel in Poppenhausen with a full-service spa and an indoor pool
Sure Hotel by Best Western Rhoen Garden offers 54 accommodations with safes and bathrobes. Flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. This Poppenhausen hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage.
Enjoy international cuisine at Bergstube, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Bergstube - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Rhoenissimo - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Wintergarten - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 5 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bergstube
  • Rhoenissimo
  • Wintergarten

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Ski storage

Family friendly

  • Arcade/game room
  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages

Accessibility

  • Elevator

More

  • 1 building
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

The front desk is open daily from 7 AM - 8:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Welcoming dogs only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 35.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.00 per person, per night, up to 14 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.00 for adults and EUR 11.00 for children
  • Self parking fee: EUR 5 per day
  • Pet fee: EUR 15 per pet, per day
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number HRB99409B

We should mention

Pool access available from 7 AM to 8:30 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Best Western Hotel Rhoen Garden Poppenhausen
Hotel Rhoen Garden Poppenhausen
Rhoen Garden
Rhoen Garden Poppenhausen
Hotel Rhön Garden Poppenhausen
Best Western Rhoen Garden Poppenhausen
Rhön Garden Poppenhausen
Rhön Garden
Best Western Rhoen Garden
Sure By Rhoen Poppenhausen
Best Western Hotel Rhoen Garden
Sure Hotel by Best Western Rhoen Garden Hotel
Sure Hotel by Best Western Rhoen Garden Poppenhausen
Sure Hotel by Best Western Rhoen Garden Hotel Poppenhausen

Sure Hotel by Best Western Rhoen Garden Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 58 out of 141 reviews
Rating 8 - Good. 58 out of 141 reviews
Rating 6 - Okay. 20 out of 141 reviews
Rating 4 - Poor. 4 out of 141 reviews
Rating 2 - Terrible. 1 out of 141 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Helai

Stayed 1 night in Jul 2025

10/10 Excellent

Helai

Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel just for one night sleep passing through the city. From the moment you walk into this hotel you feel like home. It’s cozy and home like. Comfy bed, spacious rooms and not to mention the view from our balcony. The front desk Hallala (sorry if I have misspelled the name) was so pleasant, respectful and she took care of our big family and checked us out with so much love and attention. I am so sad we didn’t have time to spend couple of nights in this hotel but for sure will be back. Also shout out to bartender/waiter at the restaurant. He was so kind. Thank you for such a nice experience.
Stayed 1 night in Jul 2025

10/10 Excellent

Lloyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

joseph, Las Vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in a quiet scenic area. Facilities are great plus dining is very personable. Deducted a star due to a front desk member who was rude to me during check in(plus couldn’t locate our reservation the supervisor stepped in and took care of us). Also,our door lock needed repair (the maintenance guy there was top notch and saved the day by fixing our door). Aside from our check in woes this is a very nice place to stay and will probably stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

Dagmar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
We really liked the location. We spent a weekend here and hiking trails are starting directly behind the hotel. No need to take the car to start. You can order a packed lunch that is filled with enough food and drinks for 2. The breakfast was great! We did not try the restaurant. Our room was to the backyard (into the forest) and after check in Friday evening we were a bit disappointed as we expected a view into the beautiful landscape. But next morning we had the sunrise on our site and sat in the sun on our balcony - everybody happy again!During hot summer days these rooms might not have the best view but should stay cooler than the rooms on the other site. The rooms are clean and stuffed with all you need. Don`t expect modern style furniture at this traditional house. Everybody from the staff was really friendly and made us feel very welcome. We enjoyed the swimming pool and the sauna after our hike. Unfortunately Spa treatments are not offered at the moment.
Stayed 2 nights in May 2022

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. Nice pool and Sauna Spa.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

8/10 Good

Peter, Portland, ME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel. Close to Wasserkuppe Mountain. Good facilities (Pool, Sauna). Nice Breakfast.
Stayed 1 night in Sep 2018

10/10 Excellent

Anna, Malmö, Sweden

Fantastic hotel with friendly atmosphere. A home away from home.
Stayed 1 night in Sep 2018

8/10 Good

Enong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Family Hotel

Nice Family rooms, great view, very friendly and competent staff.

6/10 Okay

Susanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Norbert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel,
Stayed 2 nights in Oct 2025

8/10 Good

Axel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel im Naturpark Rhön. Ideal als Ausgangslage für Wanderungen. Sehr schöne Zimmer, sauber mit Schwimmhalle und verschiedenen Saunen. Gerne wieder
Stayed 3 nights in Sep 2025

10/10 Excellent

Beate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut zum Erholen und Wandern. Personal ist sehr freundlich und hilfsbereit.
Stayed 5 nights in Aug 2025

10/10 Excellent

Birger

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skønt hotel

Vi skulle kun overnatte en dag, da vi var på vej til Østrig, og kom først meget sent pga. vejarbejde ved Hamborg og dårligt vejr gennem DK og nord Tyskland. Receptionen var lukket, men vi fik oplyst en kode til en nøgleboks, let og nemt! Der var danskvand på værelset, skønt når man kommer så sent. Dagen efter fik vi dejlig morgenmad og en dukkert i deres opvarmede pool..Skønt at køre videre på! Alt i alt et godt sted til billig penge. Anbefaler klart:-)
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Bjarne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Gitte Kjeldgaard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very familyfriendly. Also amazing rooms and such a beautiful view. Extra plus for the klosterbier from Kreuzberg (we came to visit Kloster Kreuzberg) that was available in the bar.
Stayed 2 nights in Jul 2025

8/10 Good

Louise

Stayed 1 night in Jul 2025

4/10 Poor

Morten

Traveled with family

Ok men ikke mere

Vi købte med morgenmad til 150 pr person i alt 600. Det er ikke pengene værd. Hotellet er hyggeligt men bærer også præg af slitage. Støjende herrer i swimmingpoolen.
Stayed 1 night in Jul 2025