- Liked: Cleanliness, amenities, property conditions & facilities
- Disliked: Staff & service
The room itself was lovely, very big and pretty. The bathroom was huge! And very recently done up so very neat and tidy. Bed comfortable also. Worst thing was the street noise, room was very warm even with Fan on so had to have the window open which opened straight onto a busy road so was very noisy and disturbing, especially in the early hours. Check in was a bit confusing, on my booking confirmation it said 11am, and when I arrived to book around 1.30pm i was promptly told that it was from 3pm, and was made to feel uncomfortable about this. When I checked back in, i asked about the restaurant that evening to be told it was closed Sunday and Monday, and was kindly recommended the South African restaurant next door - which was also closed? On the Tuesday night when we inquired if the restuarant was open we were very abruptly told "No" with no other explanation... Not the most friendly of experiences!!