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CheapTickets Verified Reviews
3.0 of 5 guest rating
Room type Options Nightly price Book
Superior Room, 1 King Bed
Room with view
237 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Twin Room, 2 Twin Beds
Room with view
269 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 King Bed
Room with view
269 square feet
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, 2 Twin Beds
Room with view
237 square feet
2 Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale hotel with health club and sauna

Popular property highlights

Free self parking
Free WiFi
24-hour business center
Laundry facilities
Smoke-free property

With a stay at Mercure Pontianak City Center, you'll be centrally located in Pontianak, just a 3-minute walk from Ayani Mega Mall and 7 minutes by foot from Diguli Park. This upscale hotel is 0.5 mi (0.7 km) from Museum Provinsi Kalimantan Barat and 2.4 mi (3.9 km) from Gajah Mada Shopping Complex.

Make yourself at home in one of the 265 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at Ebony, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily for a fee.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to a children's pool and an outdoor pool, Mercure Pontianak City Center provides a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and a meeting room. This business-friendly hotel also offers a sauna, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Mercure Pontianak City Center is a smoke-free property.

  • Express check-in
  • Organic food
  • Number of outdoor pools - 1
  • Water dispenser
  • Number of spa tubs - 1
  • Elevator
  • Locally-owned & organized tours & activities
  • Fitness facilities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • 24-hour front desk
  • At least 80% of all lighting comes from LEDs
  • Business center
  • Porter/bellhop
  • Vegan menu options available
  • Vegetarian menu options available
  • Free self parking
  • Bulk dispenser for toiletries
  • Dry cleaning/laundry service
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • Computer station
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 265
  • Airport transportation (surcharge)
  • Number of bars/lounges - 1
  • Free WiFi
  • Sauna
  • Vegetable garden
  • Health club
  • Smoke-free property
  • Children's pool
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Banquet hall
  • Laundry facilities
  • Vegetarian breakfast available
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Mercure Pontianak City Center offers 265 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Free newspaper
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Slippers
  • Shower only
  • Satellite TV service
  • Free WiFi
  • Free wired internet
  • LCD TV
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Housekeeping on request
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Recycling
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Ebony - Overlooking the pool, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Things to Do

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site
  • Hiking/biking trails nearby

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 1:00 AM

Minimum check-in age is: 21

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses a grey water recycling system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, debit cards, and cash. This property uses a grey water recycling system.

Grey water recycling system

Property is cleaned with disinfectant

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Staffed front desk

Guest education on local ecosystems and culture

Social distancing measures are in place

No cribs (infant beds) available

Comprehensive food waste policy

Comprehensive recycling policy

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Debit cards

Property confirms they are implementing guest safety measures

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 110000 per person
  • Airport shuttle fee: IDR 120000 per vehicle (roundtrip)
  • Rollaway bed fee: IDR 350000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Mercure Hotel Pontianak
  • Mercure Pontianak
  • Mercure Pontianak Hotel Pontianak
  • Mercure Pontianak City Center Hotel
  • Mercure Pontianak City Center Hotel
  • Mercure Pontianak City Center Pontianak
  • Mercure Pontianak City Center Hotel Pontianak

We should mention

No pets and no service animals are allowed at this property.

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