cheaptickets Verified Review
"I am traveling around Europe as I do often. After a hectic week in Berlin, I just wanted to go somewhere nice and quiet and peaceful…and do some hiking. This hotel was a PERFECT choice. It’s brand new and very nicely designed, decorated, and extremely clean. The restaurant was fantastic. All of the folks, from the time I checked in to the time I left, were extremely nice and helpful.
The hotel sits right on a lake that is gorgeous, and there is an 8km hike around the lake that is just stunning. It was fun to see all of the families on the shore with their dogs and little children playing and having such a great time.
When I made my reservation, I booked a family suite. However, after arriving, Paolo gave me keys to three different rooms to see if I might like any of the other rooms more. I had reserved the pool view, but then I entered a room with a lake view …and I was hooked!! It was a smaller room, but it had a fantastic view. It was so nice of Paolo to let me change my reservation and pick that room over what I had booked.
The first night I was in the room, I noticed there were just two chairs on the balcony. As I wanted to have my laptop out on the balcony, it was just not the most comfortable. However, Paolo, knowing I wanted to relax on the balcony, swapped out the two chairs and replaced them with two other chairs and a table that were so much more comfortable. I like that he thought about my needs and met them without me even saying anything!"
A verified traveler stayed at Hotel Trilago