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Aparthotel

Whales Bay Hotel

4.0 star property

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Photo gallery for Whales Bay Hotel

Terrace/patio
Penthouse, 2 Bedrooms (4 Adults + 2 Children) | Living area | LED TV
Seasonal outdoor pool, open 9:00 AM to 10:30 PM, sun loungers
Reception
Couples treatment rooms, hot tub, massages

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Kitchen
  • Laundry
  • Parking included

Explore the area

View in a map
Canada do Terreiro, São Vicente Ferreir, Ponta Delgada, 9545-520
  • Place, São Vicente Ferreira Natural Pools
    ‪10 min walk‬
  • Place, Ponta Delgada Harbour
    ‪15 min drive‬
  • Place, Ponta Delgada City Gates
    ‪16 min drive‬
  • Airport, Ponta Delgada (PDL-Joao Paulo II)
    ‪15 min drive‬

Room options

View all photos for Apartment, 1 Bedroom (2 Adults + 2 Children)

Apartment, 1 Bedroom (2 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Apartment, 1 Bedroom (2 Adults + 2 Children)

  • 678 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (4 Adults + 2 Children)

Apartment, 2 Bedrooms (4 Adults + 2 Children) | Extra beds

Apartment, 2 Bedrooms (4 Adults + 2 Children)

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Penthouse, 2 Bedrooms (4 Adults + 2 Children)

Penthouse, 2 Bedrooms (4 Adults + 2 Children) | In-room safe, individually furnished, desk, blackout drapes

Penthouse, 2 Bedrooms (4 Adults + 2 Children)

  • 1604 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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$86 nightly
The price is $94
Jan 4 - Jan 5, 2026
Total with taxes and fees
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About the neighborhood

Ponta Delgada

Located in Ponta Delgada, Whales Bay Hotel is by the sea, within a 15-minute drive of Batalha Golf Course and Antonio Borges Garden. .This family-friendly aparthotel is 8.2 mi (13.2 km) from Ponta Delgada City Gates and 9.2 mi (14.8 km) from Vista do Rei Viewpoint.
View more Aparthotels in Ponta DelgadaOpens in a new window

What's nearby

  • São Vicente Ferreira Natural Pools - 10 min walk - 0.6 miles
  • Antonio Borges Garden - 14 min drive - 8.1 miles
  • Ponta Delgada Harbour - 15 min drive - 8.8 miles
  • Ponta Delgada City Gates - 16 min drive - 8.8 miles
  • Lagoa das Sete Cidade - 33 min drive - 13.3 miles

Getting around

  • Joao Paulo II Airport (PDL) - 18 min drive

Restaurants

  • ‪Restaurante da Associação Agricola de São Miguel - ‬12 min drive
  • ‪Burger King - ‬15 min drive
  • ‪McDonald's - ‬15 min drive
  • ‪4 Platanos - ‬9 min drive
  • ‪O Chocolatinho - ‬10 min drive

About this property

Whales Bay Hotel

Family-friendly aparthotel with a full-service spa and a health club
Whales Bay Hotel offers 15 air-conditioned accommodations with espresso makers and safes. Rooms open to lanais. These individually furnished accommodations have separate sitting areas and include double sofa beds. LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Ponta Delgada aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include a health club, a steam room, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wet Zone has 1 treatment room. Services include massages. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 15 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Rooms have private lanais. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as a health club, a steam room, and a seasonal outdoor pool. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Grab a bite from the grocery/convenience store serving guests of Whales Bay Hotel.
Featured amenities include multilingual staff, luggage storage, and laundry facilities. Free self parking is available onsite.

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Couples treatment rooms
  • Full-service spa
  • Hot tub
  • Massage
  • Pool loungers
  • Seasonal outdoor pool
  • Steam room
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Children's games
  • Free crib
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Mixer
  • Stovetop
  • Toaster
  • Toaster oven

Dining

  • Champagne service

Bedrooms

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LED TV with cable channels
  • TV in common areas

Outdoor areas

  • Garden
  • Lanai
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Guidebooks
  • Housekeeping (limited availability)
  • Limited-hour front desk
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the boardwalk/promenade
  • Near the sea

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Health club
  • Mini golf
  • Shopping
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 15 units
  • 3 floors
  • Bicycle rentals
  • Garden
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

The seasonal pool will be open from May 01 to October 31
Pool access available from 9:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Whales Bay Hotel Ponta Delgada
Whales Bay Ponta Delgada
Whales Bay Hotel Aparthotel
Whales Bay Hotel Ponta Delgada
Whales Bay Hotel Aparthotel Ponta Delgada

Reviews

Whales Bay Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 94 out of 114 reviews
Rating 8 - Good. 14 out of 114 reviews
Rating 6 - Okay. 3 out of 114 reviews
Rating 4 - Poor. 3 out of 114 reviews
Rating 2 - Terrible. 0 out of 114 reviews

Reviews

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a beautiful experience with a great location
Stayed 3 nights in Sep 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, room comfort
Great stay…quiet. Kids loved the pool.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ludgero

Liked: Cleanliness, property conditions & facilities
Amazing property with very friendly staff. Perfect for families with young children.
Stayed 3 nights in Aug 2025

10/10 Excellent

Avelino

Traveled with group
Liked: Cleanliness, room comfort
Muito bom bela escolha
Stayed 4 nights in Aug 2025

10/10 Excellent

Anabela Anhanha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay in the hotel for two weeks and enjoy every single moment. Nice place very clean. Staff Very polite, courteous, and professional. definitely it’s a place to go back. Enjoy the pool.
Stayed 17 nights in Jul 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Has air conditioning
Stayed 5 nights in Jul 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, friendly always ready to help. We were with a 2 1/2 year old grandson and he wet his bed and they came and replace the sheets no questions asked. Manager was a great friendly person always asking us if all was well and if we needed anything. We will definetly go back the next time in Sao Miguel.
Stayed 11 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Beautiful property. Clean apartments. Pool is clean and warm. Friendly staff. Kid friendly. Ensure you rent a care if you are at this property.
Stayed 7 nights in Jun 2025

10/10 Excellent

MTCH AG

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Alireza

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We chose this hotel/apartment because it has a fully stocked kitchen, beautiful location near the ocean, free parking, pleasant, and courteous staff and away from the hustle and bustle of downtown and only 10–15 minutes car ride away. there is a supermarket about five minutes drive and a few bars and restaurants around. and on top of it, the daily price is reasonable.
Stayed 14 nights in May 2025

10/10 Excellent

Kay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our stay there. So quiet and clean. The staff was so friendly. Would recommend this to anyone!
Stayed 3 nights in May 2025

10/10 Excellent

Jaclyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were thrilled with this property for a family of four. The views from the penthouse apartment were incredible. Lots of space, super clean and anything you could need was in the apartment. You need a rental car for this area but it was so peaceful and scenic. Incredible walking trails right outside the complex. We enjoyed the spa amenities and pool every night! I would highly recommend Whales Bay!
Stayed 6 nights in Apr 2025

10/10 Excellent

Ion

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and its amenities were great and everything was very clean. Parking was easy. All the staff were super friendly and communication was always quick and easy with them, before and during the stay. We had casually mentioned to one of them that we were on anniversary, and our last day they sent a gift basket for us as a surprise! Would definitely stay here again.
Stayed 6 nights in Sep 2024

8/10 Good

Mariana

Liked: Property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
We had the penthouse room 301 and it was fantastic. It was modern, open, clean and bright with ample space. The view was fantastic. The staff were very helpful and accommodating. There are only a couple of walkable food options, but it was worth it. Highly recommend.
Stayed 7 nights in Sep 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Stayed 10 nights in Aug 2024

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel. I was contacted the night before asking what time we would be checking in. It was agreed that we could check in after 1pm. When arrived at 3pm, the lady at reception said that the check in was from 4pm only. So we didn’t feel very welcome and it took ages to check us in as the lady wasn’t sure if our room was ready or not.
Stayed 2 nights in Aug 2024

10/10 Excellent

madiha

Liked: Cleanliness, property conditions & facilities
Absolutely the best stay we had in Portugal!
Stayed 4 nights in Aug 2024

10/10 Excellent

Chad

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Lovely pool and nice apartment suite
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Emanuel

Traveled with family
Liked: Cleanliness

Great Grounds/Poor customer support

Though the hotel grounds and apartments were lovely and clean, we didn't feel comfortable or welcomed. At one point were accussed of sharing the hotel pool/hot tub with outside guests and it was not the case at all. Instead of being asked first if it was the ase, it was just assumed without looking at cameras or seeing it for themselves. For that reason we definitely won't use this hotel again. It left a bad taste for us.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ana C

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful property for families. An easy 20 minute drive from the airport, it’s located in a small village. Spacious, clean and modern apartments with a great pool. We loved it!
Stayed 5 nights in Jul 2024

10/10 Excellent

Laura

Traveled with family

What an amazing Hotel

From booking to check out the hotel staff were friendly and helpful with all questions. The hotel was clean and so many amazing things to do.
Stayed 1 night in Jul 2024