With a stay at Hotel Gaivota Azores, you'll be centrally located in Ponta Delgada, within a 10-minute walk of Ponta Delgada City Gates and Bell Tower. .This aparthotel is 0.4 mi (0.7 km) from Ponta Delgada Harbour and 0.5 mi (0.9 km) from University of the Azores.
Hotel Gaivota Azores offers 49 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an indoor pool, a sauna, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 49 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this aparthotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Take advantage of the aparthotel's room service. A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A complimentary continental breakfast is served each morning between 7:30 AM and 10:30 AM.
Room service is available.
Property amenities
Pool/Spa
Indoor pool
Massage
Sauna
Spa services
Steam room
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (EUR 8 per day); discounts available
Street parking available
Wheelchair-accessible parking available
Family friendly
Children stay free (see details)
Dining
Free continental breakfast available daily 7:30 AM to 10:30 AM
Room service
Bedrooms
Bedsheets provided
Bathroom
1 bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
LCD TV with cable channels
TV in common areas
Outdoor areas
Marina
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
24-hour business center
Computer station
Desk
Meeting room
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Daily housekeeping
Free bottled water
Free newspapers in lobby
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Safe
Safe at front desk
Vending machine
Location highlights
Connected to a shopping center
In a historical district
In the city center
Near the airport
Near the ocean
On the bay
On the boardwalk/promenade
On the waterfront
Things to do
24-hour gym
Boat tours
Sailing nearby
Whale watching nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
Fire extinguisher
General
2 buildings
49 units
5 floors
Banquet hall
Built in 1983
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 8 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number 184
We should mention
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
Apartamentos Gaivota
Apartamentos Gaivota Ponta Delgada
Hotel Apartamentos Gaivota
Hotel Apartamentos Gaivota Ponta Delgada
Hotel Gaivota
Hotel Apartamentos Gaivota Ponta Delgada, Azores - Sao Miguel
Hotel Gaivota Ponta Delgada
Gaivota Ponta Delgada
Hotel Gaivota
Gaivota Azores Ponta Delgada
Hotel Gaivota Azores Aparthotel
Hotel Gaivota Azores Ponta Delgada
Hotel Gaivota Azores Aparthotel Ponta Delgada
Hotel Gaivota Azores Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 381 out of 548 reviews
10 - Excellent
381
Rating 8 - Good. 131 out of 548 reviews
8 - Good
131
Rating 6 - Okay. 28 out of 548 reviews
6 - Okay
28
Rating 4 - Poor. 5 out of 548 reviews
4 - Poor
5
Rating 2 - Terrible. 3 out of 548 reviews
2 - Terrible
3
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
Reviews
Verified
10/10 Excellent
Vanitda
Feb 26, 2026
Staff are excellent, the breakfast are high quality with choices.
Vanitda
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Hugh
Jan 29, 2026
Liked: Cleanliness, amenities, communication
Staff were great
Very big and clean rooms and quiet
Perfect location
Hugh
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
John
Jan 31, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel staff are very friendly and the room was clean.
A great place to stay in Ponta Delgado
John
Stayed 3 nights in Jan 2026
Verified
10/10 Excellent
Brianna Elizabeth
Jan 21, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent, Staff are so nice, and rooms always cleaned
Lovely room. Very clean with comfortable bed. Staff were helpful and friendly. I would definitely stay here again. Great breakfast that was included with the price of the room. Hotel is downtown central to everything. Nice grocery store located next to the hotel.
Valerie
Stayed 1 night in Mar 2026
Verified
10/10 Excellent
Daniel
Feb 3, 2026
Liked: Cleanliness, amenities, communication
The staff is incredibly nice and helpful
Daniel
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Antonio Charles
Mar 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful location excellent facilites very friendly and helpful staff. Great breakfast.
Highly recommend. 🌟🌟🌟🌟🌟
Antonio Charles
Stayed 4 nights in Feb 2026
Verified
8/10 Good
David
Nov 24, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Everything was great: room, staff, easy parking. Will stay there again.
David
Stayed 6 nights in Nov 2025
Verified
10/10 Excellent
Maria
Feb 1, 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing hotel
Emma
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
John
Dec 6, 2025
Liked: Cleanliness, amenities, communication
Beautiful room with a beautiful view. Excellent staff -- both receptionists and housekeeper.
Delicious buffet breakfasts also
John
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Daniela
Jan 13, 2026
Liked: Cleanliness, property conditions & facilities, communication
Very clean which is my number 1!
Staff are all very nice, especially the cleaning ladies. Breakfast is really good and many options included with your stay. We were upset to have missed it some mornings! Overall I would definitely stay again.
We upgraded to an apartment unit and were happy with the amenities provided. The staff were very friendly and efficient and willing to assist us with our needs and questions. Communication was easy. The only complaint is noises from above and in the hallway area. Minor inconvenience. Parking was easy and location great.
Ian
Stayed 14 nights in Feb 2026
Verified
10/10 Excellent
Joseph
Jun 28, 2025
Liked: Cleanliness, property conditions & facilities, communication
Excellent front desk staff and great breakfast
Joseph
Stayed 5 nights in Jun 2025
Verified
10/10 Excellent
Laurie
Oct 19, 2025
Liked: Cleanliness, room comfort, communication
Suite was terrific, views of the harbour were perfect
Laurie
Stayed 3 nights in Oct 2025
Verified
10/10 Excellent
Jean-Daniel
Dec 6, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Room was clean. Staff was helpful and friendly
Jean-Daniel
Stayed 6 nights in Nov 2025
Verified
10/10 Excellent
Karine
Aug 25, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great hotel. Very comfortable with spacious rooms
Karine
Stayed 5 nights in Aug 2025
Verified
10/10 Excellent
Cedric
Aug 10, 2025
Liked: Cleanliness, property conditions & facilities, communication
Liked: Cleanliness, property conditions & facilities, communication
The hotel had an excellent breakfast with many options at buffet. Loved the tea and coffee station
Jennifer
Stayed 7 nights in Sep 2025
Verified
10/10 Excellent
Cesario
Sep 29, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed everything!
Cesario
Stayed 4 nights in Sep 2025
Verified
10/10 Excellent
Jessica
May 9, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location great staff
Jessica
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Eric
Jun 2, 2025
Liked: Cleanliness, room comfort, communication
Nice hotel
Eric
Stayed 4 nights in May 2025
Verified
10/10 Excellent
Lisa
Oct 10, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Breakfast was excellent, staff friendly and helpful, great walkable location, spacious clean room. Only thing we did not have in the room was an iron but the front desk let us use a steamer. Would stay again.