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El Castillo

3.0 star property

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Photo gallery for El Castillo

Down comforters, in-room safe, individually decorated
Lunch and dinner served
Hallway
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Avda El Castillo, 115, Ponferrada, LEON, 24401
  • Place, Museo de la Radio
    ‪2 min walk‬
  • Place, Castillo de los Templarios
    ‪3 min walk‬
  • Place, Plaza del Ayuntamiento
    ‪5 min walk‬

Room options

View all photos for Double Room

Double Room | Down comforters, in-room safe, individually decorated

Double Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Single Room

Down comforters, in-room safe, individually decorated

Single Room

  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed
  • Free WiFi

Triple Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

Similar properties

Daily buffet breakfast for a fee
Alda Centro Ponferrada
Ponferrada
  • Free WiFi
  • Breakfast available
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, 202 reviews
$62 nightly
The price is $69
Jun 14 - Jun 15
Total with taxes and fees
Alda Centro Ponferrada

About the neighborhood

Ponferrada

With a stay at El Castillo in Ponferrada, you'll be just steps from Museo de la Radio and Basilica de la Encina. .This hotel is 0.7 mi (1.1 km) from Museo del Bierzo and 0.7 mi (1.1 km) from Castillo de los Templarios.

What's nearby

  • Basilica de la Encina - 2 min walk - 0.1 miles
  • Museo de la Radio - 2 min walk - 0.1 miles
  • Castillo de los Templarios - 3 min walk - 0.2 miles
  • Plaza del Ayuntamiento - 5 min walk - 0.3 miles
  • Museo del Bierzo - 5 min walk - 0.3 miles

Getting around

  • Ponferrada Station - 15 min walk
  • León (LEN) - 67 min drive

Restaurants

  • ‪Sibuya Urban Sushi Bar - ‬8 min walk
  • ‪La Capricciosa - ‬4 min walk
  • ‪Cafetería Heladería La Lechera - ‬4 min walk
  • ‪La Violeta - ‬6 min walk
  • ‪Trastevere - ‬7 min walk

About this property

El Castillo

El Castillo offers 48 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

This Ponferrada hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided.

Make yourself at home in one of the 48 individually decorated guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a safe deposit box at the front desk, and an elevator. Planning an event in Ponferrada? This hotel has 915 square feet (85 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary manager's reception is offered on select days.
El Castillo has a restaurant serving lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 6:00 AM to 11:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • El Castillo de Clod

Family friendly

  • In-room crib
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • Safe at front desk

Guest services

  • No housekeeping service
  • Turndown service

Business services

  • 915 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib
  • Down comforter
  • Rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 10.00

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Self parking fee: EUR 15.00 per day
  • Late check-out fee: EUR 10.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 April to 1 October

Property is also known as

El Castillo Hotel Ponferrada
El Castillo Ponferrada
El Castillo Hotel
El Castillo Ponferrada
El Castillo Hotel Ponferrada

El Castillo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 52 out of 149 reviews
Rating 8 - Good. 68 out of 149 reviews
Rating 6 - Okay. 21 out of 149 reviews
Rating 4 - Poor. 7 out of 149 reviews
Rating 2 - Terrible. 1 out of 149 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay on the Camino for it’s closeness to the castle and having an actual bathtub.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean and well located.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location beside the castle and restaurants. Very pleasant staff
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Location was in the old town and we had two days to rest with lots to see very near the hotel.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Roger

Liked: Cleanliness
Very close to Templar Castle
Stayed 2 nights in May 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very nice, great location, easy to work with
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient and cheerful!!!

The hotel is ideally located from the old city center and castle. The staff was cheerful and very helpful. The entire hotel is spotlessly clean and well maintained. It’s very convenient and affordable. The beds are very hard.
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom too small , language barrier, otherwise good
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Room comfort

Ok

Receptionist was very friendly and checked us in quickly. Room was very clean, the smell of the clean sheets met us. Beds were very uncomfortable. We stayed as a couple but it was two single beds pushed together. Room was clean but dated.
Stayed 1 night in Jul 2025
Verified

8/10 Good

DIEGO

Liked: Cleanliness, property conditions & facilities, room comfort
Okey
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Stuart

Good hotel very close to the historic centre. But the room was very hot and without a working a/c. Also, if you hope to have a restful night, look elsewhere. We had to leave the window open to try to cool the room and street noise continued until 3am. Noise from within the hotel continued well past this.
Stayed 1 night in Apr 2025
Verified

8/10 Good

carlos javier

Liked: Cleanliness, staff & service
Hotel cómodo y bien situado para visitar la ciudad. Está en el casco viejo, pero se llega fácilmente y hay opción de aparcar en la calle. La habitación era sencilla, limpia y bastante nueva. El desayuno consistió en un café con bollo o pincho de tortilla en el bar.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jose

Chambre bien, lê seul problème c’est lê matela Lê personnel correct
Stayed 1 night in Dec 2025
Verified

4/10 Poor

ANAI

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
La habitación tenía las toallas raídas, el papel sanitario a la mitad, las cortinas se ven sucias y también el cubrecama. Pedimos habitación matrimonial previamente pero al llegar nos dicen que están todas ocupadas. La chica de la recepción sí fue muy amable, pero las instalaciones están envejecidas así como los amenities
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

MAGDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muy cómodo y muy bien situado.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel normalito

Hotel normalito, eso sí, muy cerca del casco histórico de Ponferrada…
Stayed 1 night in Jun 2025
Verified

6/10 Okay

mario

Liked: Cleanliness, staff & service
Lugar promedio,tranquilo
Stayed 1 night in May 2025
Verified

10/10 Excellent

Gerda Lúcia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atendeu as expectativas
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
El personal del restaurant puede mejorar su actitud de servicios al recibir al cliente
Stayed 1 night in Sep 2024
Verified

8/10 Good

MIRA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
방사이즈는 아담하고, 청결했습니다
Stayed 1 night in May 2024
Verified

8/10 Good

Belén

Liked: Cleanliness, staff & service

Conveniente

Un hotel básico pero limpio y con buena ubicación.
Stayed 1 night in May 2024
Verified

6/10 Okay

Nino e Cinzia

Nulla
Stayed 1 night in Jun 2022
Verified

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Disliked: Room comfort

Very nice, but way too hot for me

Nice people, nice room, but air conditioning didn’t work and my room was like an oven. I could not sleep. Breakfast was meagre a coffee, a juice and a croissant but it only cost 4.70 euros. Everything was lovely, just a shame that the roasting room spoilt the stay
Stayed 1 night in May 2022
Verified

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estancia

Buena.
Stayed 2 nights in Apr 2022
Verified

10/10 Excellent

José María

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Máxima puntuación, muy recomendable.

Sin duda la máxima nota. La ubicación es fantástica, muy cerca del casco histórico, con muchas opciones de restauración y con sitio para aparcar. El personal es muy amable, atento y profesional. Todo muy limpio y renovado. La cama era muy cómoda. El servicio de restaurante/cafetería tiene muchas opciones con una excelente relación calidad/precio. El desayuno continental es fantástico, con zumo de naranja natural y pan tipo tradicional.
Stayed 1 night in Oct 2021