No where on the site did it let us know that to check in you had to drive into downtown Pompeii to another hotel to get the code
We arrived at the villa at 4 but had been trying to reach the owner since 2 to advise we were on our way. It was 29 degrees and we had 2 kids in The hot car with no way to get into the rental or any instructions. It was a neighborhood gentleman who just happen to
Live across the street called the owner and got instructions. Also the bed covers were old and so ratty. Worse was no where did it mention the pool was not open until late June. Why advertise Villa with pool and charge an astronomical amount of money, not be there to greet people that paid all this money and then not have the pool open.
Every other Villa I have ever stayed at the owner or someone greets you, shows you around and leaves some supplies to get you started. This place had nothing and couldn’t even be bothered to come by and let us in