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Hotel Illa D'Or

4.5 star property

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Photo gallery for Hotel Illa D'Or

Front of property
On the beach, beach towels
Double Room, Sea View | View from room
Seasonal outdoor pool, open 8 AM to 8 PM, pool umbrellas
2 restaurants, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Passeig de Colon, 265, Port de Pollenca, Pollenca, Mallorca, 7470
  • Place, Playa d'Albercuix
    ‪1 min walk‬
  • Place, Pollensa Port
    ‪17 min walk‬
  • Place, Playa del Port de Pollença
    ‪4 min drive‬

Room options

View all photos for Double Room, Balcony

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (2 adults)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Partial Sea View (2 adults)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Studio, Terrace, Annex Building

Studio, Terrace, Annex Building | Private kitchen

Studio, Terrace, Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Sea View

Double Room, Balcony, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Sea View

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (2 adults + 1 child)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Partial Sea View (2 adults + 1 child)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony, Partial Sea View (3 adults)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, Partial Sea View (3 adults)

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Club Apartment, Terrace, Annex Building (2 adults + 1 child)

In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (2 adults + 2 children)

In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building (2 adults + 2 children)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (3 adults)

In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building (3 adults)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (3 adults + 1 child)

In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building (3 adults + 1 child)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Club Apartment, Terrace, Annex Building (4 adults)

In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building (4 adults)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, Mountain View

In-room safe, desk, blackout drapes, free WiFi

Standard Double Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Mountain view

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, free WiFi

Single Room

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, blackout drapes, free WiFi

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Sea view

View all photos for Club Apartment, Terrace, Annex Building (2 adults)

In-room safe, desk, blackout drapes, free WiFi

Club Apartment, Terrace, Annex Building (2 adults)

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Puerto de Pollensa

With a stay at Hotel Illa D'Or in Pollença, you'll be on the beach, within a 5-minute drive of Pollensa Port and Playa d'Albercuix. .This beach hotel is 11.3 mi (18.3 km) from Playa de Muro and 7.8 mi (12.6 km) from Alcúdia Port.

What's nearby

  • Playa d'Albercuix - 1 min walk - 0.0 miles
  • Boquer Valley - 8 min walk - 0.5 miles
  • Pollensa Port - 17 min walk - 1.0 mile
  • Playa del Port de Pollença - 4 min drive - 2.0 miles
  • La Platjola - 4 min drive - 1.1 miles

Getting around

  • Muro Station - 27 min drive
  • Palma de Mallorca Airport (PMI) - 68 min drive

Restaurants

  • ‪Holibikes - ‬9 min walk
  • ‪Gran Cafe 1919 - ‬16 min walk
  • ‪Store Formentor - ‬3 min walk
  • ‪Dakota - ‬13 min walk
  • ‪La Cantina Del Moll Nou - ‬4 min drive

About this property

Hotel Illa D'Or

Luxury hotel on the beach, with seasonal outdoor pool
Hotel Illa D'Or offers 120 air-conditioned accommodations with safes and bathrobes. 26-inch LCD televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Make yourself at home in one of the 120 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Restaurante 1929, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Pollença? This hotel has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning.
Restaurante 1929 - This restaurant serves dinner only.
La Terrassa - This fine-dining restaurant specializes in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Gin and Tonic Corner - Onsite cocktail bar. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available for a fee: EUR 13.50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Gin and Tonic Corner
  • La Terrassa
  • Restaurante 1929

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 861 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Pool umbrellas

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1929
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property enforces a smart-casual dress code during dinner at its restaurants, which includes long trousers for men.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13.50 per person
  • Airport shuttle fee: EUR 50 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from March to October
Pool access available from 8 AM to 8 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the swimming pool

Property is also known as

Hotel Illa
Hotel Illa d'Or
Hotel Illa d'Or Pollensa
Illa d'Or
Illa d'Or Hotel
Illa d'Or Pollensa
Illa Hotel
Hotel Illa D'Or Hotel
Hotel Illa D'Or Pollensa
Hotel Illa D'Or 4**** Sup
Hotel Illa D'Or Hotel Pollensa

Hotel Illa D'Or Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 489 out of 640 reviews
Rating 8 - Good. 126 out of 640 reviews
Rating 6 - Okay. 18 out of 640 reviews
Rating 4 - Poor. 4 out of 640 reviews
Rating 2 - Terrible. 3 out of 640 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mario Mark Del

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities, with helpful staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Minette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Mark, Santa Fe

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
We stayed there partly because we wanted to use the steam sauna and spa was advertised. However they did not maintain the sauna and mastered not available.
Stayed 2 nights in Sep 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Alastair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Paul

Beautiful hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionnel

Its with delight that we return to Ila d Or hotel. Antonio providing above and beyond service. Exceptional as usual.
Stayed 14 nights in Aug 2025

10/10 Excellent

Lilly-May

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful property directly on the beach with wonderful food options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new favourite

A wonderful hotel and a definite new family favourite. The staff were exceptional, so friendly and helpful. The facilities were brilliant. And the food in the restaurant was wonderful, especially at dinner.
Stayed 10 nights in Jul 2025

8/10 Good

Olya

Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

As usual a super place for a holiday
Stayed 4 nights in Jun 2025

8/10 Good

rita

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jun 2025

10/10 Excellent

Michele

Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel! The staff was very friendly and accommodating. Treat yourself to the boat ride with Frank. He was wonderful!
View from the lobby
Stayed 2 nights in Jun 2025

8/10 Good

David

Stayed 7 nights in May 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel in a special location
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Amenities
Great hotel, staff very professional and helpful, great facilities if you’re cycling, also beautiful outdoor seating areas. Looking forward to going again!
Stayed 4 nights in May 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

Nice Hotel, poor apartments.

Really nice hotel. We opted for the Apartments which were not in fitting with the start rating of the hotel. Basic, low quality accommodation which was not good value.
Stayed 7 nights in May 2025

10/10 Excellent

Neil, St Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly recommend. We had a small but well appointed sea view room with a private balcony perfect for sun bathing. All the staff were amazing, a truly special hotel
Stayed 5 nights in May 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking staff, wow. Breakfast, wow wow, Room, wow, wow, wow Fantastic holiday but we did get the best room in the hotel. Definitely a 3 wow holiday!
Stayed 4 nights in Apr 2025