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Carlton Plaza Poços de Caldas

Property class: 3.5

Choose dates to view prices

Photo gallery for Carlton Plaza Poços de Caldas

The Carlton Plaza Hotel facade with a prominent entrance, large windows, and a central emblem.
A modern hotel lobby with a central reception desk, a large chandelier, and a mezzanine level with a railing.
A rooftop pool with a tiled edge, a brick building, and two lounge chairs.
A bar area with wooden bar counters and wicker chairs.
A hotel room with two beds, a desk with a computer, and a TV. There is a door leading to another room and a wall-mounted artwork.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $53
$50 nightly
$53 total
Total with taxes and fees
Sep 27 - Sep 28

Explore the area

View in a map
R. Junqueiras, 601 - Centro, Poços de Caldas, MG, 37701-033
  • Place, Thermas Antonio Carlos
    ‪2 min walk‬
  • Place, Macacos Fountain
    ‪3 min walk‬
  • Place, SESC Pocos de Caldas Community Center
    ‪6 min walk‬

Room options

View all photos for Deluxe Triple Room

A hotel room with two beds, a TV, a painting, and a desk with a lamp.

Deluxe Triple Room

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Room (Suite)

A hotel room with a sofa, two chairs, a desk, a television, and a bed.

Room (Suite)

9.6 out of 10
Exceptional
(11 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, bedside table, TV, and a desk with chairs.

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(74 reviews)
  • City view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

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Exterior
Hotel Villa Fiori
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  • Free WiFi
  • Air conditioning
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4.7 out of 5, Exceptional, 780 reviews
$41 nightly
The price is $43
Sep 13 - Sep 14
Total with taxes and fees
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About the neighborhood

Poços de Caldas

With a stay at Carlton Plaza Poços de Caldas in Poços de Caldas (Centro), you'll be steps from Paco das Aguas Shopping Center and Macacos Fountain. .This family-friendly hotel is 0.3 mi (0.5 km) from Nossa Senhora da Saude Cathedral and 0.4 mi (0.7 km) from Thermas Antonio Carlos.

What's nearby

  • Thermas Antonio Carlos - 2 min walk - 0.1 miles
  • Macacos Fountain - 3 min walk - 0.2 miles
  • Pedro Sanches Square - 5 min walk - 0.3 miles
  • SESC Pocos de Caldas Community Center - 6 min walk - 0.4 miles
  • Poços de Caldas Cable Car - 6 min walk - 0.4 miles

Restaurants

  • ‪Sete Quedas Leiteria & Café - ‬5 min walk
  • ‪Pietro Casa do Chope - ‬6 min walk
  • ‪Cucina Francesco - ‬5 min walk
  • ‪Ruth's - ‬6 min walk
  • ‪ibis Poços de Caldas - ‬2 min walk

About this property

Carlton Plaza Poços de Caldas

Carlton Plaza Poços de Caldas offers 120 accommodations with minibars and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided daily.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • In-room roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carlton Plaza Hotel Pocos de Caldas
Carlton Plaza Hotel
Carlton Plaza Pocos de Caldas
Carlton Plaza Pocos De Caldas
Carlton Plaza Poços de Caldas Hotel
Carlton Plaza Poços de Caldas Poços de Caldas
Carlton Plaza Poços de Caldas Hotel Poços de Caldas

Carlton Plaza Poços de Caldas Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 64 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Vinicius

Liked: Staff & service, property conditions & facilities, room comfort
Hotel bom no geral
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Cleide

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff and located in a very walkable neighborhood. The breakfast was excellent!!
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe, neat and clean. The staff is very professional and kind. I have stayed at this hotel 5 times and it does not dissapoint.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Kind staff. Well maintained.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel downtown Poços de Caldas

Nice hotel downtown Poços de Caldas Very comfortable beds . Room is very spacious . The breakfast is really good . So many good stuff . The stuff is very nice and always try to help.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

Renata

Liked: Cleanliness, staff & service
Hotel is not in good condition. Breakfast is great. My car was parked and came completely dirty of bird droppings.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

ANTONIO FLORENCIO DA

Liked: Cleanliness, amenities, property conditions & facilities
Nothing to declare
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo ok
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Regis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Tudo ok
Stayed 1 night in May 2024
Verified review

8/10 Good

Adjair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Precisei avisar a administração, para trocar o lençol quando cheguei, pois estava amassado, parecendo de uso do hospede anterior, mas foram muito prestativos, trocaram a roupa de cama e fronhas dos travesseiros. Outro problema é que o hotel não oferece mais sabonetinhos em barra, que era muito importante , principalmente para o banho, agora só tem sabonete líquido. Outro probleminha é que não emitem comprovante da hospedagem, do que foi pago e do que foi gasto., não forneceram o check-out.
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Paulo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
1-quarto com móveis antigos, arranhados e riscados; 2-assento do vaso sanitário rasgado, péssimo; 3-janela diretamente na pele de vidro da fachada do hotel, formando um vão de mais de um palmo de distância entre o vão da antiga janela e a nova, de modo que se ouvem as conversas dos hóspedes vizinhos; 4-cafá da manhã, tem algumas variedades, mas poderia ter mais, inclusive com melhor identificação dos alimentos; 5- Estacionamento OK; 7- Travesseiros visualmente bonito, mas extremamente desconfortável; 6- Não sei se eu retornaria....;
Stayed 1 night in May 2026
Verified review

6/10 Okay

Valerio

Liked: Cleanliness, staff & service
O quarto foi agradável mas as refeições decepcionaram
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia maravilhosa, funcionários atenciosos ótima localização, porém durante a reserva no aplicativo não esta cobrando estacionamento e não hora de fazer o check out tive que realizar o pagamento.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Mariana d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização excelente, café da manhã variado. Funcionários simpáticos.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Vera Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel tem otimos funcionários, quarto limpo, excelente café da manhã e jantar. A estadia foi perfeita.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Geraldo Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atendimento muito atencioso e cordial. Hotel antigo mas bem conservado e limpo. Instalações adequadas com destaque para o bom colchão e ducha muito boa. Preço justo para o que oferece. Já me hospedei duas vezes neste hotel e não hesitaria em me hospedar outras vezes.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Edson

Liked: Cleanliness, staff & service, property conditions & facilities
Ambiente limpo e agradavel, bom café da manhã.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Alvacir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom, quarto limpo todos os dias, toalhas trocadas, atendimento perfeito, com certeza voltaria.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

EDGAR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com uma equipe muito bem treinada, café da manha muito bom
Stayed 4 nights in May 2026
Verified review

8/10 Good

Lamartine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indico o hotel, cama confortável com roupa de cama limpa e cheirosa, fiquei no terceiro andar e tinha um pouco de barulho do trânsito, estacionamento na frente, música ao vivo no recepção, não dava para ouvir o que a recepção pedia pra gente, poderiam rever isso
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi uma estadia excelente. Os funcionários muito atenciosos. Uma ótima localização. Tudo muito bom....
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente em tudo. Parabéns a todos os funcionários.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sulamita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplesmente incrível.... nível 5 estrelas mesmo. Desde o atendimento até as surpresas que não vou falar para não dar spoiler.....amei....
Stayed 1 night in May 2026