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Room type Options Nightly price Book
Deluxe Double or Twin Room
Room with view
183 square feet
2 Twin Beds 1 Double Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Deluxe Triple Room
Room with view
183 square feet
1 Double Bed and 1 Twin Bed 3 Twin Beds
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Room (Suite)
398 square feet
2 Twin Beds 1 Double Bed
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Family-friendly Poços de Caldas hotel in Região Urbana Homogênea IX with 2 restaurants

Popular property highlights

Breakfast included
Free WiFi
Business center
Laundry facilities
24-hour front desk

With a stay at Carlton Plaza Poços de Caldas in Poços de Caldas (Região Urbana Homogênea IX), you'll be within a 5-minute walk of Thermas Antonio Carlos and Paco das Aguas Shopping Center. This family-friendly hotel is 0.2 mi (0.3 km) from Macacos Fountain and 0.3 mi (0.5 km) from Nossa Senhora da Saude Cathedral.

Make yourself at home in one of the 120 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.

Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and an arcade/game room.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served daily from 6:30 AM to 10 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Languages Spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool, Carlton Plaza Poços de Caldas provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This family-friendly hotel also offers an arcade/game room, multilingual staff, and complimentary newspapers in the lobby. Parking is available onsite for a surcharge.

Carlton Plaza Poços de Caldas has designated areas for smoking.

  • Daily
  • Number of outdoor pools - 1
  • Designated smoking areas (fines apply)
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • 24-hour front desk
  • Free breakfast
  • Business center
  • Billiards or pool table
  • Year Built - 1994
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Sauna
  • Safe-deposit box at front desk
  • Number of meeting rooms - 1
  • Luggage storage
  • Number of restaurants - 2
  • Free full breakfast
  • Designated smoking areas
  • Laundry facilities
  • Total number of rooms - 120
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Arcade/game room
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish
  • Portuguese

Parking

Self parking (surcharge)

Room Amenities

Carlton Plaza Poços de Caldas offers 120 accommodations with minibars and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Room service (limited hours)
  • Television
  • Minibar
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free toiletries
  • Hair dryer
  • In-room climate control (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of beds 5
  • Grab bar - in shower
  • Roll-in shower
  • Wardrobe or closet

Where to Eat

A complimentary full breakfast is served each morning between 6:30 AM and 10 AM.

Onsite venue - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 5 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 5

Social distancing measures are in place

Contactless check-in is not available

Property does not follow regional sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Number of children who can stay free - 3

No gap period between guest stays

Fees

Optional extras

  • Self parking fee: BRL 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Carlton Plaza Hotel Pocos de Caldas
  • Carlton Plaza Hotel
  • Carlton Plaza Pocos de Caldas
  • Carlton Plaza Pocos De Caldas
  • Carlton Plaza Poços de Caldas Hotel
  • Carlton Plaza Poços de Caldas Poços de Caldas
  • Carlton Plaza Poços de Caldas Hotel Poços de Caldas

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Up to 3 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Cashless payment methods are available for all transactions.

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